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From The CriticsReviewer: Lou Graham, DDS (University of Chicago Medical Center)
Description: This new edition contains three areas: principles of business management, practice management, and the hygienist as a manager in other settings.
Purpose: The goal is to familiarize the reader with generic concepts of business management and apply them to dentistry in depth both in office and out. The author's ultimate purpose is to enrich the reader on the profession of dental hygiene and its applications. Such objectives are indeed worthy and are certainly met by the author.
Audience: This book is written for anyone involved in dental management, i.e., an office manager, dentist, or hygienist. I truly can't comment on credibility based on my lack of knowledge about the author, but because the book is so well done it's obvious the author and coauthors know their subject.
Features: There are no illustrations, yet none are required. The references are basic with attention to suggestion readings. The table of contents adequately provides the reader direction as does the index. The book's appearance is fine.
Assessment: This book can be helpful in many areas of the dental office. From small offices to large groups, management is instrumental to success. Purchasing this book is an office's commitment to understanding management and enriching one's knowledge about establishing a more efficient and well-run office. I highly recommend this book for dental offices.