Managing Organizational Behavior / Edition 4

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Managing Organizational Behavior, Fourth Edition, bridges cutting-edge theory with modern leadership and managerial practices. This proven textbook leads advanced undergraduates and MBAs through a discussion of individual behavior influences to a consideration of the social influences the individual encounters upon contact with groups and organizations.
  • Bridges cutting-edge theory with modern leadership and managerial practices.
  • Contains new material on diversity, international OB, and ethics.
  • Applies theory and research with new and superior pedagogy.
  • Provides strong teaching resources within an Instructor's Manual and Test Bank.
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Editorial Reviews

From the Publisher
"This fourth edition of Managing Organizational Behavior is a superb textbook for Organizational Behavior (OB) students as well as instructors. It provides a thorough grounding in the fundamental principles of OB while also presenting cutting-edge, innovative management approaches that will be required to renew today's business environment. The authors are to be congratulated for the writing style of this text and for its strong orientation toward assisting students in understanding and applying Organizational Behavior concepts." Kenneth E. Bass, East Carolina University
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Product Details

  • ISBN-13: 9780631212577
  • Publisher: Wiley
  • Publication date: 12/21/2007
  • Edition description: REV
  • Edition number: 4
  • Pages: 600
  • Product dimensions: 7.65 (w) x 10.00 (h) x 1.60 (d)

Meet the Author

Henry L. Tosi is McGriff Professor of Management at the University of Florida. The founding editor of The Leadership Quarterly, Tosi has served on various editorial review boards, authored over 60 journal articles, and held several positions within the Academy of Management. He holds a PhD from Ohio State University and has taught at Michigan State University, the University of Maryland, the University of California-Irvine, Cornell University, Luigi Bocconi University, and the University of Modena.

Neal P. Mero is Assistant Professor of Management at Washington State University. An officer in the United States Air Force for over 22 years, he served as an educator and trainer and studied behavior in large organizations. He holds a PhD from the University of Florida and an MBA from the University of Montana.

John R. Rizzo is Professor Emeritus of Western Michigan University. He has served as management development consultant to organizations such as Ford Motor Co. and UNESCO and has authored a number of journal articles. He holds a PhD from Ohio State University and has taught at George Washington University.

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Table of Contents


1. Introduction.

An Historical View of Contemporary Organizational Behavior.

Organizational Theory.

Organizational Behavior.

Current Trends and Challenges.

Managing Organizational Performance.

Plan of This Book.

2. Personality and Individual Differences.


The Bases of Personality.

Approaches to Learning.

Personality in Organization Settings.

3. Attitudes, Perception and Judgement.

The Nature of Attitudes.

Why Attitudes Are Important.

Cognitive Dissonance.


Judgement Tendencies.

4. Organizational Accommodation: Socialization, Careers and Commitment: Careers and Career Paths.

Organizational Socialization.

Organizational Commitment.

Diversity and Work in Organizations.

5. Theories of Motivation.

Need Theories of Motivation.

The Job Characteristics Approach.

Achievement / Power Theory.

Reinforcement Theory.

Goal Setting Theory.

Justice Theories of Motivation.

6. Applied Motivation Theories.

Management by Objectives.

Positive Reinforcement Programs.


High Involvement Organizations.

7. Stress in Organizations.

Stress and Coping.

Stress Manifestations.

Sources of Stress.

Stress and Individual Differences.

8. Group and Team Performance Environment.

Why Groups Form.

Types of Groups.

A Model of Group Effectiveness.

The Group Performance Environment.

9. Group Process and Effectiveness.

Group Development.

Group Norms.

Group Cohesiveness, Cooperation and Competition.

Social Influences.

What Makes Groups Effective?.

10. Conflict. The Nature of Conflict.

Conflict Reaction Styles.

Diagnosing Conflict.

Improving Organizational Response to Conflict.

11. Decision Making.

Characteristics of the Decision Process.

Models of Decision Making.

Improving Individual Decision Making.

Improving Group Decision Making.

12. Cultures: National and Organizational.

The Hofstede Model of National Cultures.

Organizational Consequences of Cultural Differences.

Organizational Culture.

Types of Organizational Culture.

Organizational Culture - Special Cases.

13. Organization Structure and Design.

The Nature of Organization Structure.

Organization Environments.

Organization Design.

Formal Organization Structures.

14. Power and Politics in Organizations.

The Bases of Influence.

Acquiring and Maintaining Organizational Based Influence.

Acquiring and Maintaining Personal Based Influence.

Using Managerial Power in Organizations.

15. Leadership in Organizations.

Trait Approaches to Leadership.

Behavioral Approaches to Leadership.

Contingency Theories of Leadership.

Process Theories of Leadership.

Substitutes for Leadership.

16. Organizational Change.

How Our Work Life Is Changing.

Resistance to Change.

Stages of Successful Change.

Helping Individuals Cope with Change.

Implementing Change.



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