Managing Psychological Factors in Information Systems Work: An Orientation to Emotional Intelligence

Managing Psychological Factors in Information Systems Work: An Orientation to Emotional Intelligence

by Kaluzniacky
     
 

ISBN-10: 1591402905

ISBN-13: 9781591402909

Pub. Date: 02/28/2004

Publisher: IGI Global

Eugene Kaluzniacky received his M.Sc. in Computer Science/Management Science from the University of Manitoba in Winnipeg, Manitoba in Canada. Currently he is an Instructor in the Department of Applied Computer Science and Administrative Studies at the University of Winnipeg in Canada. He is also a member of the Association for Psychological Type and the Information

Overview

Eugene Kaluzniacky received his M.Sc. in Computer Science/Management Science from the University of Manitoba in Winnipeg, Manitoba in Canada. Currently he is an Instructor in the Department of Applied Computer Science and Administrative Studies at the University of Winnipeg in Canada. He is also a member of the Association for Psychological Type and the Information Resources Management Association, and has completed training in the Myers-Briggs Personality System. Eugene has a varied academic and professional background that comprises mathematics, statistics, computer science, management science, accounting, information systems, personality psychology, wholistic health, spiritual development and education. He has taught at the undergraduate and graduate (M.Sc and M.B.A.) university levels as well as at the Continuing Education level for IS professionals, where he was nominated for a best teacher award.

Product Details

ISBN-13:
9781591402909
Publisher:
IGI Global
Publication date:
02/28/2004
Pages:
288
Product dimensions:
7.46(w) x 9.56(h) x 0.70(d)

Table of Contents

Prefacevii
Part IInfluential Psychological Factors1
Chapter IThe Myers-Briggs Personality Types3
Overview3
Historical Background6
MBTI at Work7
MBTI in IT9
Order of Preference17
Four Temperaments24
Personality Dimensions and System Development29
Managing IS Personalities and Temperaments36
Research and Application of MBTI in IT43
For the Beginner57
Conclusion59
Chapter IIEnneagram Personalities62
Introduction62
Nine Basic Types62
Nine Types Described66
Drawbacks of the Enneagram95
Enneagram and Myers-Briggs Personalities96
Applications in IT97
Further Research and Development99
For the Beginner101
Conclusion - Personality Type103
Chapter IIICognition, Creativity, and Learning105
Introduction105
Cognitive Style105
Research Findings109
For the Beginner117
Creativity Styles in IT120
For the Beginner125
Learning Styles128
Relevant Research134
For the Beginner138
Conclusion139
Chapter IVThe Deepest Inner Self: A Foundation for "Emotional Intelligence"143
Introduction143
A Focus on the Deep Inner Self144
PRH Personal Growth Program149
The Hoffman Institute156
The Deepest Self - From Other Contemporary Authors159
An Understanding of Spirituality163
Inner Growth - Developing Inner Access168
Functioning of an Integrated Person182
An Explanation of "Emotional Intelligence"191
IT Work from the Deep Inner Self193
For the Beginner208
Final Clarifications212
Conclusion215
Conclusion: Part I218
Part IIMaking IT Work220
Chapter VAreas of IT Application222
Introduction222
IS Teamwork222
End-User Relationships227
Conflict Management229
Other IT Management Issues230
Stress Management238
Human Resource Issues245
IT Education247
Conclusion248
Chapter VIThe Emotionally Intelligent IT Organization251
Introduction251
A Growth Stage Model251
Integration with People - CMM256
Conclusion257
Chapter VIIA Call to Action259
Introduction259
Individual Workers259
Employing IT Organizations260
Professional Associations261
University Academics261
Particular Initiatives262
Conclusion: Part II264
Final Comments265
AppendixAn Integrative Model267
Introduction267
A Systems Overview of Personality-Related Systems268
About the Author273
Index274

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