Managing Talent Retention: An ROI Approach / Edition 1

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Overview

Praise for Managing Talent Retention

"More than another call to talent, Phillips and Edwards have thoughtfully crafted an insightful and useful book that will turn talent aspirations into measurable actions.'Their creative work offers specific tools and methods to measure and improve retention.'Any business leader or HR professional who believes in talent will find this work a valuable resource to measure the ROI of talent."
—Dave Ulrich, professor, University of Michigan and partner, The RBL Group (www.rbl.net)

"With employees as the scarce resource in today's marketplace, this book offers a proactive, targeted approach to attracting and retaining your talent. Comprehensive, with simple definitions and examples, this book will last as a resource to help you identify the opportunity, choose solutions and deliver not only a return on investment, but a specific advantage for your business."
—Carrie Olesen, director, Employee Capability and Empowerment, Microsoft Corporation

"For those of us focused on any segment of the talent management spectrum, here is a step-by-step guide for success'from acquisition to compensation to development to performance. This book is destined to become a classic. Jack and Lisa have given us a clear blueprint for building our own talent infrastructure."
—Rebecca L. Ray, senior vice president, Global Talent Management and Development, MasterCard Worldwide

"Few issues are more critical for today's organizations than the issue of managing talent retention and this book captures how to do it.? The methodology provided here will prove invaluable for talent management leaders who need to effectively retain top performers and critical talent."
—Jim Sutton, former senior director, Global Talent Development, Nike

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Product Details

  • ISBN-13: 9780470375952
  • Publisher: Wiley
  • Publication date: 12/22/2008
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 432
  • Sales rank: 1,104,441
  • Product dimensions: 6.40 (w) x 9.10 (h) x 1.50 (d)

Meet the Author

Jack J.Phillips is chairman of the ROI Institute. A seasoned HR veteran, Phillips has served as a senior HR executive in two Fortune 500 companies and in top executive roles, including president of a regional bank. A prolific writer, Phillips is the author or editor of more than 50 books and more than 200 articles.

Lisa Edwards serves as director, Global Learning and Development, at Corbis (www.Corbis.com) where she is responsible for developing Corbis' managers and leaders across sixteen countries.

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Table of Contents

List of Figures, Tables, and Exhibits.

Acknowledgements.

Chapter 1: Talent Management: The Key to Organizational Success.

Chapter 2: Why Talent Retention Is a Serious Problem.

Chapter 3: An ROI Approach to Managing Retention.

Chapter 4: Measure and Monitor Turnover and Retention Data.

Chapter 5: Develop Fully Loaded Costs of Talent Departure.

Chapter 6: Diagnose Cause of Talent Departure.

Chapter 7: Recruit Talent.

Chapter 8: Establish an Appropriate Work Environment.

Chapter 9: Create Equitable Pay and Performance Process.

Chapter 10: Build Motivation and Commitment.

Chapter 11: Match Solutions to Needs.

Chapter 12: Forecast ROI of Retention Solutions.

Chapter 13: Calculate ROI of Retention Solutions.

Chapter 14: Make Adjustments and Continue.

Chapter 15: Case Study: A Master's Degree for High-Potential Employees: Federal Information Agency (Jack J. Phillips).

Chapter 16: Case Study: Skill-Based Pay: Southeast Corridor Bank (SCB), (Patricia Pulliam Phillips).

Chapter 17: Coaching for New Employees: Global Media Company, (Lisa Ann Edwards and Christina Loundsberry).

About the Authors.

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