Managing Talent Retention: An ROI Approach / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $22.49
Usually ships in 1-2 business days
(Save 57%)
Other sellers (Hardcover)
  • All (9) from $22.49   
  • New (6) from $35.67   
  • Used (3) from $22.49   

Overview

Praise for Managing Talent Retention

"More than another call to talent, Phillips and Edwards have thoughtfully crafted an insightful and useful book that will turn talent aspirations into measurable actions.'Their creative work offers specific tools and methods to measure and improve retention.'Any business leader or HR professional who believes in talent will find this work a valuable resource to measure the ROI of talent."
—Dave Ulrich, professor, University of Michigan and partner, The RBL Group (www.rbl.net)

"With employees as the scarce resource in today's marketplace, this book offers a proactive, targeted approach to attracting and retaining your talent. Comprehensive, with simple definitions and examples, this book will last as a resource to help you identify the opportunity, choose solutions and deliver not only a return on investment, but a specific advantage for your business."
—Carrie Olesen, director, Employee Capability and Empowerment, Microsoft Corporation

"For those of us focused on any segment of the talent management spectrum, here is a step-by-step guide for success'from acquisition to compensation to development to performance. This book is destined to become a classic. Jack and Lisa have given us a clear blueprint for building our own talent infrastructure."
—Rebecca L. Ray, senior vice president, Global Talent Management and Development, MasterCard Worldwide

"Few issues are more critical for today's organizations than the issue of managing talent retention and this book captures how to do it.? The methodology provided here will prove invaluable for talent management leaders who need to effectively retain top performers and critical talent."
—Jim Sutton, former senior director, Global Talent Development, Nike

Read More Show Less

Product Details

  • ISBN-13: 9780470375952
  • Publisher: Wiley
  • Publication date: 12/22/2008
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 432
  • Sales rank: 1,193,293
  • Product dimensions: 6.40 (w) x 9.10 (h) x 1.50 (d)

Meet the Author

Jack J.Phillips is chairman of the ROI Institute. A seasoned HR veteran, Phillips has served as a senior HR executive in two Fortune 500 companies and in top executive roles, including president of a regional bank. A prolific writer, Phillips is the author or editor of more than 50 books and more than 200 articles.

Lisa Edwards serves as director, Global Learning and Development, at Corbis (www.Corbis.com) where she is responsible for developing Corbis' managers and leaders across sixteen countries.

Read More Show Less

Table of Contents

List of Figures, Tables, and Exhibits.

Acknowledgements.

Chapter 1: Talent Management: The Key to Organizational Success.

Chapter 2: Why Talent Retention Is a Serious Problem.

Chapter 3: An ROI Approach to Managing Retention.

Chapter 4: Measure and Monitor Turnover and Retention Data.

Chapter 5: Develop Fully Loaded Costs of Talent Departure.

Chapter 6: Diagnose Cause of Talent Departure.

Chapter 7: Recruit Talent.

Chapter 8: Establish an Appropriate Work Environment.

Chapter 9: Create Equitable Pay and Performance Process.

Chapter 10: Build Motivation and Commitment.

Chapter 11: Match Solutions to Needs.

Chapter 12: Forecast ROI of Retention Solutions.

Chapter 13: Calculate ROI of Retention Solutions.

Chapter 14: Make Adjustments and Continue.

Chapter 15: Case Study: A Master's Degree for High-Potential Employees: Federal Information Agency (Jack J. Phillips).

Chapter 16: Case Study: Skill-Based Pay: Southeast Corridor Bank (SCB), (Patricia Pulliam Phillips).

Chapter 17: Coaching for New Employees: Global Media Company, (Lisa Ann Edwards and Christina Loundsberry).

About the Authors.

Read More Show Less

Customer Reviews

Average Rating 5
( 1 )
Rating Distribution

5 Star

(1)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted August 15, 2011

    No text was provided for this review.

Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)