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The third volume of Shawchuck and Heuser's trilogy, this title will focus on the relationships and processes common to the religious congregation. The emphasis will be on the identification and maximization of effective processes within church structures.
Key Features: Detailed analysis of the congregation as a network of systems and relationships; Explores four areas of potential transformation for the congregation: mission, spiritual formation, relationship with people, and structures of ministry; Comprehensive format ideal for pastors and seminary students.
Key Benefits: Identifying systems and relationships within the congregation enables church leaders to be intentional and structured in their approach to change; Emphasizes the concept of the "Continuous Improvement Project," which helps leaders to understand the on-going nature of organizational transformation; Contributes to our understanding of how to design, implement, or change systems within the congregation in order to enhance the effectiveness of ministry.
|Ch. 1||The Manager as Steward||17|
|Ch. 2||The Manager as a Person Before God||26|
|Ch. 3||What the Manager Manages: A Systems Approach to Management||43|
|Ch. 4||The Congregation's Environment: Inputs, Boundaries, and Outputs||58|
|Ch. 5||The Congregation's Mission||76|
|Ch. 6||The Congregation's Vision||101|
|Ch. 7||The Spirit of the Congregation||120|
|Ch. 8||The Basic Components of Organization Design: Structures and Belief Systems||140|
|Ch. 9||Bureaucracy and Paternalism: Vestiges of a Dying Order||164|
|Ch. 10||Partnership: A New Era in Organization Design||182|
|Ch. 11||The Congregation's Working Relationships||207|
|Ch. 12||The Use of Power in Ministry and Management||231|
|Ch. 13||Conflict Management||245|
|Ch. 14||Family Systems Theory Applied to Religious Organizations||271|
|Ch. 15||Intervening in Dysfunctional Systems: A Family Systems Approach||300|
|Ch. 16||The Learning Congregation: Feedback, Reinforcing, Balancing, and Limits to Growth||316|
|Ch. 17||Quality and Continuous Improvement: The Ultimate Test of Management||341|