Managing the Congregation: Building Effective Systems to Serve People

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The third volume of Shawchuck and Heuser's trilogy, this title will focus on the relationships and processes common to the religious congregation. The emphasis will be on the identification and maximization of effective processes within church structures.

Key Features: Detailed analysis of the congregation as a network of systems and relationships; Explores four areas of potential transformation for the congregation: mission, spiritual formation, relationship with people, and structures of ministry; Comprehensive format ideal for pastors and seminary students.

Key Benefits: Identifying systems and relationships within the congregation enables church leaders to be intentional and structured in their approach to change; Emphasizes the concept of the "Continuous Improvement Project," which helps leaders to understand the on-going nature of organizational transformation; Contributes to our understanding of how to design, implement, or change systems within the congregation in order to enhance the effectiveness of ministry.

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Product Details

  • ISBN-13: 9780687088980
  • Publisher: United Methodist Publishing House
  • Publication date: 3/28/1996
  • Pages: 387
  • Product dimensions: 5.96 (w) x 9.32 (h) x 0.99 (d)

Table of Contents

Acknowledgments 13
Preface 14
Ch. 1 The Manager as Steward 17
Ch. 2 The Manager as a Person Before God 26
Ch. 3 What the Manager Manages: A Systems Approach to Management 43
Ch. 4 The Congregation's Environment: Inputs, Boundaries, and Outputs 58
Ch. 5 The Congregation's Mission 76
Ch. 6 The Congregation's Vision 101
Ch. 7 The Spirit of the Congregation 120
Ch. 8 The Basic Components of Organization Design: Structures and Belief Systems 140
Ch. 9 Bureaucracy and Paternalism: Vestiges of a Dying Order 164
Ch. 10 Partnership: A New Era in Organization Design 182
Ch. 11 The Congregation's Working Relationships 207
Ch. 12 The Use of Power in Ministry and Management 231
Ch. 13 Conflict Management 245
Ch. 14 Family Systems Theory Applied to Religious Organizations 271
Ch. 15 Intervening in Dysfunctional Systems: A Family Systems Approach 300
Ch. 16 The Learning Congregation: Feedback, Reinforcing, Balancing, and Limits to Growth 316
Ch. 17 Quality and Continuous Improvement: The Ultimate Test of Management 341
Postlude 357
Notes 359
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