Managing the Dynamics of Change: The Fastest Path to Creating an Engaged and Productive Workplace / Edition 1

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Overview

Speed the acceptance and implementation of change

Managing the Dynamics of Change introduces a unique, proven model that gives you clear solutions for getting employees to quickly commit to change. Used at such top companies as IBM, Marriott, Honeywell, and University of Toyota, Jerald Jellison's J Curve program tracks your employees' emotional reactions from negative through positive acceptance, delivering effective tools for overcoming resistance to change.

“A management classic. A must read for leaders at all levels of the organization.”-Warren Bennis, Distinguished Professor of Business, University of Southern California

“Practical tools for dealing with the human dynamics of change.”-Ron Zarella, CEO, Bausch and Lomb

“This book should be part of the library of every business professional.”-Libby Sartain, Sr. VP, HR and Chief People, Yahoo

“The J Curve provides real world techniques to accelerate change in your work and personal life.”-Mike Wells,Vice President and General Manager, Toyota Motor Sales

“Fresh new approach to change that is guaranteed to get results.”-Martha Gates, Vice President, Pacific Life Insurance

“Clear… concise…usable tools to make change happen fast.”-Elliot Sainer,CEO,Aspen Education Group, Inc.

“Essential for anyone implementing change. A practical approach for any change initiative.”

-Tamar Elkeles, Ph.D., VP, Learning and Development, QUALCOMM

“Jellison has done it! The J Curve demystifies the change process.”-Paula M.Garavaglia,VP Human Resources, Farmer's Insurance

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Editorial Reviews

Publishers Weekly
Ross, food critic at Canada's Globe and Mail, chronicles the prelude to and two years following her husband's heart attack and open heart surgery. She and Basil meet while working at a magazine, fall in love and marry. Yet it's the younger of the two (he's 39 and she's 46) who falls victim to heart disease, though he's in denial about the problem and brushes off his initial heart attack ("The pain was awful, but it's gone now," he tells Ross, and then hops in the shower). Though Basil is "an extremely private person," Ross writes with unabashed detail about her husband's health, dwelling on every hint and clue to his ultimate diagnosis: unstable angina, likely caused by an arterial blockage interfering with blood flow to the heart. As the couple deal with their frustrations with medical personnel and Basil's growing depression and anxiety, Ross remains a staunchly devoted wife. While the book humanizes the clinical aspects of heart disease, Ross's recipes (though enticing enough) lack nutritional stats and are not well connected to the narrative (the segue from surgery to Date and Walnut Loaf is one example). However, families coping with heart disease will no doubt find that the reassuring love tale of Basil and Cecily rings true. (Feb.) Copyright 2005 Reed Business Information.
Library Journal
Ross, a senior editor and writer for the Globe and Mail (Toronto), offers a wonderfully written, heartfelt story about life after her husband's heart surgery. This event turned the couple's world upside down: not only did they have to change how they ate, but they also had to learn to deal with daily anxiety and fear. Ross does a great job of describing the denial that people often experience when they suspect a heart attack and how and why they often don't seek medical attention sooner rather than later. Not that the book is all doom and gloom-Ross includes hilarious observations, such as her story about dog park etiquette, and food is a recurring theme. Each chapter concludes with two of her favorite recipes, many of which this reviewer has dog-eared for future reference. Social support systems and books for spouses and caregivers of heart disease patients are generally lacking; this book offers those audiences an inside look at what to expect after such a diagnosis. Highly recommended for all collections.-Howard Fuller, Stanford Health Lib., Palo Alto, CA Copyright 2005 Reed Business Information.
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Product Details

  • ISBN-13: 9780071470445
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 6/6/2006
  • Edition number: 1
  • Pages: 240
  • Sales rank: 695,059
  • Product dimensions: 6.40 (w) x 9.40 (h) x 0.67 (d)

Meet the Author

Jerald M. Jellison, P.h.D., a professor of social psychology at the University of Southern California, created the Business Academy of the Society of Human Resource Management (SHRM) and serves as its dean. He is a sought-after innovator, whose insights into organizational change far transcend the classroom. Jellison has been a speaker and consultant to high-profile organizations for more than 25 years, presenting his ideas to thousands each year. He can be reached at jellison@usc.ed or jerryjellison.com.

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