Managing the Dynamics of Change: The Fastest Path to Creating an Engaged and Productive Workplace: The Fastest Path to Creating an Engaged and Productive Workplace [NOOK Book]

Overview

Speed the acceptance and implementation of change





Managing the Dynamics of Change introduces a unique, proven model that gives you clear solutions for getting employees to quickly commit to change. ...

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Managing the Dynamics of Change: The Fastest Path to Creating an Engaged and Productive Workplace: The Fastest Path to Creating an Engaged and Productive Workplace

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Overview

Speed the acceptance and implementation of change





Managing the Dynamics of Change introduces a unique, proven model that gives you clear solutions for getting employees to quickly commit to change. Used at such top companies as IBM, Marriott, Honeywell, and University of Toyota, Jerald Jellison's J Curve program tracks your employees' emotional reactions from negative through positive acceptance, delivering effective tools for overcoming resistance to change.





“A management classic. A must read for leaders at all levels of the organization.”-Warren Bennis, Distinguished Professor of Business, University of Southern California





“Practical tools for dealing with the human dynamics of change.”-Ron Zarella, CEO, Bausch and Lomb





“This book should be part of the library of every business professional.”-Libby Sartain, Sr. VP, HR and Chief People, Yahoo





“The J Curve provides real world techniques to accelerate change in your work and personal life.”-Mike Wells,Vice President and General Manager, Toyota Motor Sales





“Fresh new approach to change that is guaranteed to get results.”-Martha Gates, Vice President, Pacific Life Insurance





“Clear… concise…usable tools to make change happen fast.”-Elliot Sainer,CEO,Aspen Education Group, Inc.





“Essential for anyone implementing change. A practical approach for any change initiative.”

-Tamar Elkeles, Ph.D., VP, Learning and Development, QUALCOMM





“Jellison has done it! The J Curve demystifies the change process.”-Paula M.Garavaglia,VP Human Resources, Farmer's Insurance

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Product Details

  • ISBN-13: 9780071491112
  • Publisher: McGraw-Hill Education
  • Publication date: 6/6/2006
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 240
  • File size: 308 KB

Meet the Author

Jerald M. Jellison, P.h.D., a professor of social psychology at the University of Southern California, created the Business Academy of the Society of Human Resource Management (SHRM) and serves as its dean. He is a sought-after innovator, whose insights into organizational change far transcend the classroom. Jellison has been a speaker and consultant to high-profile organizations for more than 25 years, presenting his ideas to thousands each year. He can be reached at jellison@usc.ed or jerryjellison.com.

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Table of Contents

Ch. 1 Taking a realistic look at change : the J curve 3
Ch. 2 Putting the J curve to work 19
Ch. 3 Influencing people to change 41
Ch. 4 Activation : the art of turning resisters into doers 61
Ch. 5 Communicate at ground level 81
Ch. 6 Ask, don't tell 99
Ch. 7 Front-load the rewards 119
Ch. 8 Make it easy to start 137
Ch. 9 Assign accountability 161
Ch. 10 Sustaining enthusiasm for change 181
Ch. 11 Creating a culture of change 197
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