Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee by Terrence E. Deal, Deal Jenkins, Jenkins Deal Jenkins |, Paperback | Barnes & Noble
Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee

Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee

by Terrence E. Deal, Deal Jenkins, Jenkins Deal Jenkins
     
 

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

Overview

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

Product Details

ISBN-13:
9780446394567
Publisher:
Hachette Book Group
Publication date:
10/19/1992
Pages:
340
Product dimensions:
5.00(w) x 8.00(h) x 0.76(d)

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