Managing the Mobile Workforce: Leading, Building, and Sustaining Virtual Teams / Edition 1by David Clemons, Michael Kroth
Pub. Date: 10/15/2010
Publisher: McGraw-Hill Professional Publishing
In the global marketplace, people can work practically anywhere and anytime. Managing the Mobile Workforce shares stories about organizations that have taken the risk to unleashliterallytheir workers from the chains of daily commutes, 9-to-5 business hours, and the same old cubicles they have sat in day after day, year after year, and even decade/i>… See more details below
In the global marketplace, people can work practically anywhere and anytime. Managing the Mobile Workforce shares stories about organizations that have taken the risk to unleashliterallytheir workers from the chains of daily commutes, 9-to-5 business hours, and the same old cubicles they have sat in day after day, year after year, and even decade after decade.
David Clemons, an entrepreneur within the enterprise mobile and online training industry, and Michael Kroth, an expert and author on how leaders can create highly motivating work environments, together deliver rock-solid guidance on the essentials for building, leading, and sustaining a highly productive virtual workforce.
Clemons and Kroth present the real-life relationships between managers and employees through interviews of thought leaders and executives that will engage your thinking about how the right leadership, combined with technology, can make all the difference.
,Tools, tips, and strategies for hiring, training, supporting, and motivating the modern mobile workforce
IDC has estimated that mobile workers worldwide will surpass one billion by 2011. This isn't just a trend, but the direction that business is heading. Managing the Mobile Workforce gives managers and executives at all levels key essentials for coping with this new reality, empowering them to create, sustain, support, and reward a highly passionate and productive mobile work force.
Managing the Mobile Workforce
- Shares startling facts and figures indicating how many workers already are and will be working
- Explains why trust is the glue that binds managers and workers together across vast distancesand how to achieve it
- Provides strategies to manage performance in a virtual worldand why mobility can actually increase productivity
- Reveals how technology and great leadership can reduce the virtual distance between you and your mobile workers
- Gives eight motivational principles and tools for mobile leaders
- Suggests a new way of looking at the virtual team development process
Stories from top execs at Samsung, Deloitte LLP, Hewlett-Packard, LEGO, and the Federal Office of Personnel Management, along with thought leaders like Joel Barker and Stephen M. R. Covey and other key industry experts will show you how the mobile workforce is changing the very landscape of businessand what you can do starting today to recreate their successes in your own organization.
David Clemons has provided 20 years of executive leadership and innovation to the digital education industries. Today, as the CEO of Achieve Labs Inc., David is speaking nationally and internationally within the mobile industry. David lives in Eagle, Idaho, as a true mobile worker and employs a large "mobiForce," including international partners and content specialists.
Michael Kroth, Ph.D., is an assistant professor at the University of Idaho in Adult/Organizational Learning and Leadership. He has authored Transforming Work: The Five Keys to Achieving Trust, Commitment, and Passion in the Workplace (2001), co-authored with Patricia Boverie; The Manager as Motivator (2006) and Career Development Basics (2009) with McKay Christensen. He is a memeber of the National Speaks Association and speaks nationally and internationally.
Learn more about this book and David and Michael's work at www.managingthemobileworkforce.com.
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Table of Contents
Introduction: Why Should You Read This Book?
Part One Thinking Strategically about the Mobile Workforce 1
Chapter One Moving to Mobility 3
Creating Mobile Urgency---Let's Get Started!
Chapter Two Discovering a New Workforce Paradigm 21
Check Your Assumptions about the Future at the Virtual Door
Chapter Three Presence 51
Being There Even When You're Not
Chapter Four Trust or Bust 71
Breaking Trust Is the One Thing That Can Immobilize a Mobile Workforce Faster Than a Dropped Call
Chapter Five Strategic Leadership in a Virtual World 93
Creating Sustainable Competitive Advantage
Part Two Performance Management and the Mobile Workforce 117
Chapter Six Autonomy or Not Autonomy? 119
That Is the Question
Chapter Seven The Mobile Performance Management Process 137
Reducing the Distance between Manager and Worker
Chapter Eight Hiring and Preparing Great Mobile Talent 157
Getting the Right People on the Virtual Bus
Chapter Nine The Eight Principles Model 183
Motivational Tools for Mobile Leaders
Part Three Technology, Tools, and Teams 205
Chapter Ten Keeping Up with the Phoneses 207
Using Metaskills to Keep Pace with the Increasing Evolution of Hardware and Software
Chapter Eleven Developing Your Virtual Team 221
Reconfiguring the Process
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Most Helpful Customer Reviews
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Nearly all the members of my work team are scattered around the country, and there's not much difference between a mobile workforce (as it is called in this book's title) and a distributed working group. This book has good ideas for making the distance between you and your coworkers or employees feel less significant and for increasing productivity.