Managing the Mobile Workforce: Leading, Building, and Sustaining Virtual Teams / Edition 1

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Overview

In the global marketplace, people can work practically anywhere and anytime. Managing the Mobile Workforce shares stories about organizations that have taken the risk to unleash—literally—their workers from the chains of daily commutes, 9-to-5 business hours, and the same old cubicles they have sat in day after day, year after year, and even decade after decade.

David Clemons, an entrepreneur within the enterprise mobile and online training industry, and Michael Kroth, an expert and author on how leaders can create highly motivating work environments, together deliver rock-solid guidance on the essentials for building, leading, and sustaining a highly productive virtual workforce.

Clemons and Kroth present the real-life relationships between managers and employees through interviews of thought leaders and executives that will engage your thinking about how the right leadership, combined with technology, can make all the difference.

,Tools, tips, and strategies for hiring, training, supporting, and motivating the modern mobile workforce

IDC has estimated that mobile workers worldwide will surpass one billion by 2011. This isn't just a trend, but the direction that business is heading. Managing the Mobile Workforce gives managers and executives at all levels key essentials for coping with this new reality, empowering them to create, sustain, support, and reward a highly passionate and productive mobile work force.

Managing the Mobile Workforce

  • Shares startling facts and figures indicating how many workers already are and will be working
  • Explains why trust is the glue that binds managers and workers together across vast distances—and how to achieve it
  • Provides strategies to manage performance in a virtual world—and why mobility can actually increase productivity
  • Reveals how technology and great leadership can reduce the virtual distance between you and your mobile workers
  • Gives eight motivational principles and tools for mobile leaders
  • Suggests a new way of looking at the virtual team development process

Stories from top execs at Samsung, Deloitte LLP, Hewlett-Packard, LEGO, and the Federal Office of Personnel Management, along with thought leaders like Joel Barker and Stephen M. R. Covey and other key industry experts will show you how the mobile workforce is changing the very landscape of business—and what you can do starting today to recreate their successes in your own organization.

David Clemons has provided 20 years of executive leadership and innovation to the digital education industries. Today, as the CEO of Achieve Labs Inc., David is speaking nationally and internationally within the mobile industry. David lives in Eagle, Idaho, as a true mobile worker and employs a large "mobiForce," including international partners and content specialists.

Michael Kroth, Ph.D., is an assistant professor at the University of Idaho in Adult/Organizational Learning and Leadership. He has authored Transforming Work: The Five Keys to Achieving Trust, Commitment, and Passion in the Workplace (2001), co-authored with Patricia Boverie; The Manager as Motivator (2006) and Career Development Basics (2009) with McKay Christensen. He is a memeber of the National Speaks Association and speaks nationally and internationally.

Learn more about this book and David and Michael's work at www.managingthemobileworkforce.com.

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Product Details

  • ISBN-13: 9780071742207
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 10/15/2010
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 288
  • Sales rank: 489,487
  • Product dimensions: 6.00 (w) x 9.10 (h) x 1.20 (d)

Meet the Author

David Clemons has provided 20 years of executive leadership and innovation to the digital education industries. Today, as the CEO of Achieve Labs Inc., David is speaking nationally and internationally within the mobile industry. David lives in Eagle, Idaho, as a true mobile worker and employs a large "mobiForce," including international partners and content specialists.

Michael Kroth, Ph.D., is an assistant professor at the University of Idaho in Adult/Organizational Learning and Leadership. He has authored Transforming Work: The Five Keys to Achieving Trust, Commitment, and Passion in the Workplace (2001), co-authored with Patricia Boverie; The Manager as Motivator (2006) and Career Development Basics (2009) with McKay Christensen. He is a memeber of the National Speaks Association and speaks nationally and internationally.

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Table of Contents

Acknowledgments

Introduction: Why Should You Read This Book?

Part One Thinking Strategically about the Mobile Workforce 1

Chapter One Moving to Mobility 3

Creating Mobile Urgency---Let's Get Started!

Chapter Two Discovering a New Workforce Paradigm 21

Check Your Assumptions about the Future at the Virtual Door

Chapter Three Presence 51

Being There Even When You're Not

Chapter Four Trust or Bust 71

Breaking Trust Is the One Thing That Can Immobilize a Mobile Workforce Faster Than a Dropped Call

Chapter Five Strategic Leadership in a Virtual World 93

Creating Sustainable Competitive Advantage

Part Two Performance Management and the Mobile Workforce 117

Chapter Six Autonomy or Not Autonomy? 119

That Is the Question

Chapter Seven The Mobile Performance Management Process 137

Reducing the Distance between Manager and Worker

Chapter Eight Hiring and Preparing Great Mobile Talent 157

Getting the Right People on the Virtual Bus

Chapter Nine The Eight Principles Model 183

Motivational Tools for Mobile Leaders

Part Three Technology, Tools, and Teams 205

Chapter Ten Keeping Up with the Phoneses 207

Using Metaskills to Keep Pace with the Increasing Evolution of Hardware and Software

Chapter Eleven Developing Your Virtual Team 221

Reconfiguring the Process

Notes 245

Index 257

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Customer Reviews

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Sort by: Showing all of 2 Customer Reviews
  • Posted October 23, 2011

    Awesome collection

    Very good

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  • Posted June 4, 2011

    Useful

    Nearly all the members of my work team are scattered around the country, and there's not much difference between a mobile workforce (as it is called in this book's title) and a distributed working group. This book has good ideas for making the distance between you and your coworkers or employees feel less significant and for increasing productivity.

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