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David Clemons, an entrepreneur within the enterprise mobile and online training industry, and Michael Kroth, an expert and author on how leaders can create highly motivating work environments, together deliver rock-solid guidance on the essentials for building, leading, and sustaining a highly productive virtual workforce.
Clemons and Kroth present the real-life relationships between managers and employees through interviews of thought leaders and executives that will engage your thinking about how the right leadership, combined with technology, can make all the difference.
Stories from top execs at Samsung, Deloitte LLP, Hewlett-Packard, LEGO, and the Federal Office of Personnel Management, along with thought leaders like Joel Barker and Stephen M. R. Covey and other key industry experts will show you how the mobile workforce is changing the very landscape of business--and what you can do starting today to recreate their successes in your own organization.
David Clemons has provided 20 years of executive leadership and innovation to the digital education industries. Today, as the CEO of Achieve Labs Inc., David is speaking nationally and internationally within the mobile industry. David lives in Eagle, Idaho, as a true mobile worker and employs a large "mobiForce," including international partners and content specialists.
Michael Kroth, Ph.D., is an assistant professor at the University of Idaho in Adult/Organizational Learning and Leadership. He has authored Transforming Work: The Five Keys to Achieving Trust, Commitment, and Passion in the Workplace (2001), co-authored with Patricia Boverie; The Manager as Motivator (2006) and Career Development Basics (2009) with McKay Christensen. He is a memeber of the National Speaks Association and speaks nationally and internationally.
Learn more about this book and David and Michael's work at www.managingthemobileworkforce.com.
Introduction: Why Should You Read This Book?
Part One Thinking Strategically about the Mobile Workforce 1
Chapter One Moving to Mobility 3
Creating Mobile Urgency---Let's Get Started!
Chapter Two Discovering a New Workforce Paradigm 21
Check Your Assumptions about the Future at the Virtual Door
Chapter Three Presence 51
Being There Even When You're Not
Chapter Four Trust or Bust 71
Breaking Trust Is the One Thing That Can Immobilize a Mobile Workforce Faster Than a Dropped Call
Chapter Five Strategic Leadership in a Virtual World 93
Creating Sustainable Competitive Advantage
Part Two Performance Management and the Mobile Workforce 117
Chapter Six Autonomy or Not Autonomy? 119
That Is the Question
Chapter Seven The Mobile Performance Management Process 137
Reducing the Distance between Manager and Worker
Chapter Eight Hiring and Preparing Great Mobile Talent 157
Getting the Right People on the Virtual Bus
Chapter Nine The Eight Principles Model 183
Motivational Tools for Mobile Leaders
Part Three Technology, Tools, and Teams 205
Chapter Ten Keeping Up with the Phoneses 207
Using Metaskills to Keep Pace with the Increasing Evolution of Hardware and Software
Chapter Eleven Developing Your Virtual Team 221
Reconfiguring the Process
Posted October 23, 2011
Posted June 4, 2011
Nearly all the members of my work team are scattered around the country, and there's not much difference between a mobile workforce (as it is called in this book's title) and a distributed working group. This book has good ideas for making the distance between you and your coworkers or employees feel less significant and for increasing productivity.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.