Managing Uncertainty in Organizational Communication [NOOK Book]

Overview

Managing Uncertainty in Organizational Communication will assist readers in understanding and researching uncertainty in communication, which will encourage additional changes and improvements to the model. It will be of primary interest to scholars, researchers, and practitioners in organizational, interpersonal, and group communication, and will also be valuable in graduate courses in these areas.
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Managing Uncertainty in Organizational Communication

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Overview

Managing Uncertainty in Organizational Communication will assist readers in understanding and researching uncertainty in communication, which will encourage additional changes and improvements to the model. It will be of primary interest to scholars, researchers, and practitioners in organizational, interpersonal, and group communication, and will also be valuable in graduate courses in these areas.
Read More Show Less

Product Details

  • ISBN-13: 9781135613914
  • Publisher: Taylor & Francis
  • Publication date: 4/4/2014
  • Series: Routledge Communication Series
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 152
  • File size: 877 KB

Table of Contents

Preface
1 Introduction and Rationale 1
2 Uncertainty Reduction Theory in Interpersonal Contexts 8
3 Uncertainty in Group and Organizational Contexts 33
4 A Theory of Managing Uncertainty: A New Model 64
5 Cognitive and Behavioral Processes for Managing Uncertainty: A Qualitative Study of Car Salespeople 114
6 The Influence of Competing Motives on Managing Uncertainty: Responses to Organizational Scenarios 150
7 A Textual Analysis of Managing Uncertainty: A Reanalysis of the Lucille Burger Story 171
8 Implications and Conclusions 189
References 219
Appendix 231
Author Index 233
Subject Index 239
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