Managing Your Documentation Projects / Edition 1by JoAnn T. Hackos PhD, Hackos
Pub. Date: 04/28/1994
Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and
Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you:
• Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation
• Scores of usable templates, checklists, summaries, and forms
• Dozens of real-life case studies and scenarios taken from the author's extensive experience at top corporations
• Techniques applicable to virtually all fields of documentation
Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget. JOANN T. HACKOS, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.
Table of Contents
Partial table of contents:
MANAGING FOR QUALITYAN INTRODUCTION TO PUBLICATIONS PROJECT MANAGEMENT.
Managing for QualityA Process Model.
A Model of the Publications-Development Life Cycle.
STARTING THE PROJECTTHE INFORMATION-PLANNING PHASE.
Starting Projects on Time.
Defining the Need for Information.
Creating the Project Plan.
ESTABLISHING THE SPECIFICSTHE CONTENT-SPECIFICATION PHASE.
Creating the Content Specifications.
Revising the Project Plan.
Creating a Tracking System.
KEEPING THE PROJECT RUNNINGTHE IMPLEMENTATION PHASE.
Keeping the Project Operating Smoothly.
Anticipating Changes in the Development Life Cycle.
MANAGING THE PRODUCTION PHASE.
Managing Production Activities.
ENDING THE PROJECT THE EVALUATION PHASE.
Evaluating the Publications Project.
Evaluating the Publications Process.
Preparing for the Project's Future.
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