Manual of Organizational Development: The Psychology of Change / Edition 1

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Overview

The authors, all psychologists with expertise in consultancy, seek to convey the nature of organizational change, the functions of the organizational consultant, and key issues in making changes work in practice. Fundamental concepts explained in the manual include those of organizational development; the organizational development intervention; and the ways in which change agents consult to organizations (as well as organizational issues that must be addressed in the process). The authors discuss several consultancy models: the purchase/expert model: the doctor/patient model; and the process consultancy model, in which the consultant's primary focus is facilitating clients' efforts to solve problems. The authors review theoretical considerations, i.e., the systems, psychoanalytic, and behavioral approaches to consultancy. They discuss sources of consultants as well as the knowledge, qualifications, and range of abilities consultants are expected to possess. The steps in consultancy are presented in detail; they include scouting, entry, contracting, data gathering, diagnosis, planning, intervention, evaluation, and change management.

The book contains black-and-white illustrations.

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Editorial Reviews

Booknews
Defines the role of a consultant in helping organizations to adapt proactively to the changing business environment. Conveys fundamental concepts such as organizational development and intervention, explains consultancy models and theories, and covers practical issues such as qualifications, finding a consultant, and expectations. Material is presented in a very readable layout, with many checklists, tables, and b&w illustrations. For organizational managers, social scientists, and consultants. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9781887841061
  • Publisher: International Universities Press, Incorporated
  • Publication date: 1/28/1997
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 97
  • Product dimensions: 6.10 (w) x 9.10 (h) x 0.70 (d)

Table of Contents

Acknowledgements
About the Authors
Foreword
Introduction
Ch. 1 The world of change and organizations 1
Ch. 2 Organizations and organization development 7
Ch. 3 Consulting to organizations 27
Ch. 4 External and internal consultancy 43
Ch. 5 The consultancy process 49
Ch. 6 Change management 73
References 83
Appendix 1: Further reading 87
Appendix 2: Resources 91
Index 95
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