×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Manual of Travel Agency Practice
     

Manual of Travel Agency Practice

by Jane Archer
 

See All Formats & Editions

Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:

* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how

Overview

Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:

* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it
* Global distribution systems - how to make bookings, and the new windows-based environment
* A full endorsement by Travel Weekly

The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered.

Students on any of the large number of courses in travel and tourism (ICM, City&Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.

Editorial Reviews

Booknews
Introduces the role and functions of the travel agent to career- bound students or those already working for a travel agency. Written in England and geared to travel from the United Kingdom, with many examples and exercises using the British pound. Annotation c. Book News, Inc., Portland, OR (booknews.com)
From the Publisher
"With its comprehensive guide to selling everything from coaching and cruising to car rental and air tickets, this book tells you how to stay ahead of the pack."

Martin Lane, Editor, Travel Weekly

Product Details

ISBN-13:
9781136380853
Publisher:
Taylor & Francis
Publication date:
05/16/2012
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
248
File size:
5 MB

Related Subjects

Meet the Author

Gwenda Syratt's authority to write this manual comes from a lifetime of experience in the travel industry, and by many qualifications. She has worked for major travel agencies both at home and abroad, and has also been highly active in education, lecturing on travel and tourism and not least by personal travel experience.

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews