Market-Driven Health Care: Who Wins, Who Loses in the Transformation of America's Largest Service Industry / Edition 1

Market-Driven Health Care: Who Wins, Who Loses in the Transformation of America's Largest Service Industry / Edition 1

by Regina Herzlinger
     
 

ISBN-10: 0738201367

ISBN-13: 9780738201368

Pub. Date: 01/28/1997

Publisher: Basic Books


What happens when the demanding consumers who nearly brought the U.S. automobile industry to its knees focus the same kinds of pressure on the industry that represents one-seventh of the U.S. economy—health care? The health organizations that combine quality, convenience, information, choices, and lower costs will be the winners in this revolution. Regina…  See more details below

Overview


What happens when the demanding consumers who nearly brought the U.S. automobile industry to its knees focus the same kinds of pressure on the industry that represents one-seventh of the U.S. economy—health care? The health organizations that combine quality, convenience, information, choices, and lower costs will be the winners in this revolution. Regina Herzlinger, chaired professor at the Harvard Business School, distills the facts from the noise surrounding the one industry whose measures of success are life and death. In a thoroughly readable, anecdotal style, she pinpoints the drivers of change—the savvy consumer, the cost-conscious payer, and the rapidly improving technology—that will revolutionize the American health-care system. This is a must-read for those in every corner of the immense health-care web. With its strong narrative style, this is a book that will be read and talked about by everyone concerned about the future of American health care.

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Product Details

ISBN-13:
9780738201368
Publisher:
Basic Books
Publication date:
01/28/1997
Pages:
379
Sales rank:
761,095
Product dimensions:
6.16(w) x 9.30(h) x 1.08(d)

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