Marketing Research / Edition 9

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This new edition of Gates and McDaniel's Marketing Research better prepares users how to use marketing research in the real business world with real data, people, and research. The text is enhanced with new coverage of mobile applications, more coverage of data mining and analytics, and coverage of how to use social media such as Facebook and Twitter for marketing research.

Co-authors McDaniel and Gates are widely respected in the marketing research community because their product takes a practical and applied approach, as opposed to other products in the market that take a more theoretical approach. Real people are represented by Gates' contribution to the product as he provides insights into the secrets of conducting effective focus groups and questionnaires. The real research used by the authors is drawn from Survey Sampling International (SSI). SSI is the world leader in sampling solutions.

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Product Details

  • ISBN-13: 9781118074619
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 10/11/2011
  • Edition description: New Edition
  • Edition number: 9
  • Pages: 736
  • Sales rank: 326,198
  • Product dimensions: 7.90 (w) x 10.10 (h) x 1.20 (d)

Meet the Author

Carl McDaniel, Jr. is currently Professor and Chairman of the Department of Marketing at University of Texas, Arlington.  He received his Ph.D. from Arizona State University in 1970, joining the faculty at UTA the same year.  He has extensively published in the areas of marketing basics and marketing research.  He is the author of over twenty textbooks.  He is on the editorial board of the Journal of Business Research, is an ad hoc reviewer for the Journal of the Academy of Marketing Science, and a member of the Board of Directors for the North Texas Higher Education Authority.  In the spring of 1995 he served as a senior consultant to the International Trade Centre in Geneva, Switzerland; was an invited lecturer at the Ecole Superieure de Commerce in Pau, France for the past four springs; and recently lectured at eighteen universities in Latin America.  Dr. McDaniel was named a Distinguished Fellow of the Southwestern Marketing Association in 1992.

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Table of Contents

Preface vii

1 The Role of Marketing Research in Management Decision Making 1

2 The Marketing Research Industry and Research Ethics 21

3 Problem Definition, Exploratory Research, and the Research Process 57

4 Secondary Data and Databases 89

5 Qualitative Research 116

6 Traditional Survey Research 151

7 Online Marketing Research 177

8 Primary Data Collection: Observation 213

9 Primary Data Collection: Experimentation and Test Markets 242

10 The Concept of Measurement 276

11 Using Measurement Scales to Build Marketing Effectiveness 302

12 Questionnaire Design 335

13 Basic Sampling Issues 379

14 Sample Size Determination 406

15 Data Processing And Fundamental Data Analysis 435

16 Statistical Testing Of Differences And Relationships 470

17 Bivariate Correlation and Regression 514

18 Multivariate Data Analysis 540

19 Communicating The Research Results 585

20 Managing Marketing Research 607

Photo Credits PC-1

Appendix 1: Comprehensive Cases A-1

A: Biff Targets an Online Dating Service for College Students A-2

B: Freddy Favors Fast Food and Convenience for College Students A-5

C: Superior Online Student Travel—A Cut Above A-9

D: Rockingham National Bank Visa Card Survey A-13

Appendix 2: Considerations in Creating a Marketing Plan A-21

Appendix 3: Statistical Tables A-25

Endnotes A-32

Glossary G-1

Index I-1

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