Marketing 10/e by Kerin, Hartley and Rudelius continues a tradition of leading the market with contemporary, cutting-edge content presented in a conversational student-oriented style, supported by the most comprehensive, innovative, and useful supplement package available. This text and package is designed to meet the needs of a wide spectrum of faculty—from the professor who just wants a good textbook and a few key supplements, to the professor who wants a top-notch fully integrated multimedia program.
Marketing utilizes a unique, innovative, and effective pedagogical approach developed by the authors through the integration of their combined classroom, college, and university experiences. The elements of this approach have been the foundation for each edition of Marketing and serve as the core of the text and its supplements as they evolve and adapt to changes in student learning styles, the growth of the marketing discipline, and the development of new instructional technologies. The distinctive features of the approach are illustrated below:
High Engagement Style - Easy-to-read, interactive, writing style that engages students through active
Personalized Marketing - A vivid and accurate description of businesses, marketing professionals, and entrepreneurs—through cases, exercises, and testimonials—that allows students to personalize marketing and identify possible career interests.
Marketing Decision Making – The use of extended examples, cases, and videos involving people making marketing decisions.
Integrated Technology - The use of powerful technical resources and learning solutions.
Traditional and Contemporary Coverage - Comprehensive and integrated coverage of traditional and
Rigorous Framework - A pedagogy based on the use of Learning Objectives, Learning Reviews, Learning Objectives Reviews, and supportive student supplements.
Part 1 Initiating the Marketing Process 1 Creating Customer Relationships and Value through Marketing 2 Developing Successful Marketing and Organizational Strategies APPENDIX A Building an Effective Marketing Plan 3 Scanning the Marketing Environment 4 Ethical and Social Responsibility in Marketing Part 2 Understanding Buyers and Markets5 Understanding Consumer Behavior 6 Understanding Organizations as Customers 7 Understanding and Reaching Global Consumers and Markets Part 3 Targeting Marketing Opportunities8 Marketing Research: From Customer Insights to Actions 9 Market Segmentation, Targeting, and Positioning Part 4 Satisfying Marketing Opportunities10 Developing New Products and Services 11 Managing Successful Products and Brands 12 Services Marketing 13 Building the Price Foundation 14 Arriving at the Final Price APPENDIX B Financial Aspects of Marketing 15 Managing Marketing Channels and Wholesaling 16 Customer-Driven Supply Chain and Logistics Management 17 Retailing 18 Integrated Marketing Communications and Direct Marketing 19 Advertising, Sales Promotion, and Public Relations 20 Personal Selling and Sales Management Part 5 Managing the Marketing Process21 Implementing Interactive and Multichannel Marketing 22 Pulling It All Together: The Strategic Marketing Process APPENDIX C Planning a Career in Marketing APPENDIX D Alternate Cases GlossaryLearning Review Answers Chapter Notes Credits Name Index Company/Product Index Subject Index