Master Change, Maximize Success: Effective Strategies for Realizing Your Goals

Overview

Change is inevitable in any organization. Master Change, Maximize Success is a guide to understanding it and learning to make the most of the opportunities that it provides. This latest addition to the Positive Business series inspires with bold illustrations and a series of Work Solutions - practical exercises designed to teach success. Master Change, Maximize Success gives readers the tools to assess when change is necessary - to stay competitive, to innovate, to grow - and then how to create new strategies to ...

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Overview

Change is inevitable in any organization. Master Change, Maximize Success is a guide to understanding it and learning to make the most of the opportunities that it provides. This latest addition to the Positive Business series inspires with bold illustrations and a series of Work Solutions - practical exercises designed to teach success. Master Change, Maximize Success gives readers the tools to assess when change is necessary - to stay competitive, to innovate, to grow - and then how to create new strategies to energize managers, teams, and individuals. Authors Rebecca Potts and Jeanenne LaMarsh speak from their experience as consultants to address resistance to change, overcome common obstacles, and evaluate results - leading people and process with positive results.

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Product Details

  • ISBN-13: 9780811841702
  • Publisher: Chronicle Books LLC
  • Publication date: 12/19/2003
  • Series: Positive Business Series
  • Edition number: 1
  • Pages: 160
  • Product dimensions: 6.50 (w) x 9.25 (h) x 0.50 (d)

Meet the Author

Rebecca Potts and Jeanenne LaMarsh are Chicago-based consultants on effective organizational change, distinguished by a holistic approach that addresses both business strategy and human nature. Their clients include IBM, Ford Motor Company, and Motorola.

Rebecca Potts and Jeanenne LaMarsh are Chicago-based consultants on effective organizational change, distinguished by a holistic approach that addresses both business strategy and human nature. Their clients include IBM, Ford Motor Company, and Motorola.

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Table of Contents

Introduction: Authors' Foreword 8
How to Use This Book 10
Chapter 1 Change--The Basics 12
Change is Driven 14
Work solution 1 Analyzing the current state of change 15
What is Change Management? 16
The Change-Management Myths 18
Learning from Past Changes 20
Assessing and Reducing Resistance 24
Controlling the Change Process 28
Who Should Manage Change? 30
Work solution 2 Setting up your governance structure 33
Chapter 2 Change as a Process 34
Starting with Today 36
Work solution 3 Creating the picture 39
Finding Reasons to Change 40
Work solution 4 Analyzing why the current state has to change 41
Moving Toward Tomorrow 42
Work solution 5 Evaluating the desired state 45
Aligning the Future with the Business Strategy 46
Work solution 6 Checking the alignment 47
Gaining Consensus 48
Work solution 7 Obtaining consensus on the desired state 49
What's in it For Me? 50
The Delta State 52
Determining the Speed of Change 54
The Dip in the Delta 56
Living in the Delta State 58
Chapter 3 Roles and Responsibilities 60
The Key Players 62
Work solution 8 Creating and using your own Key Role Map 65
Change Advocates 66
The Sponsor 68
Work solution 9 Engaging your sponsor 73
The Reluctant Sponsor 74
The Change Agent 76
The Targets 82
Targets Have a Choice 86
Coaching Change Targets 88
Multiple Roles and Hats 92
Chapter 4 Making the Change Work--Coping with Pitfalls 94
The Impact of the Past 96
Work solution 10 Evaluating your change history 97
Resistance is Natural 100
Recognizing Resistance 102
The Change Reaction 104
Work solution 11 Creating an atmosphere of trust 107
Creating an Infomatrix 110
Chapter 5 The Safety Nets 112
The First Safety Net: The Communication Plan 114
Work solution 12 Drawing up the communication plan 115
Work solution 13 Speaking with one voice 117
Building a Loop 118
Work solution 14 Giving staff a voice 119
The Second Safety Net: The Learning Plan 120
Work solution 15 Drawing up the learning plan 121
The Third Safety Net: The Reward Plan 124
Work solution 16 Designing rewards for the delta state 127
Looking to the Future: Rewards in the Desired State 128
Completing the Plans 130
Work solution 17 Closing the planning cycle 131
Chapter 6 The Master Action Plan 132
The Timeline 134
Work solution 18 Reviewing the change calendar and the timeline 135
Designing a Report Format 138
Changing the Change 140
Chapter 7 The Cycle of Change 142
Monitoring the "New" Current State 144
Work solution 19 Dealing with slippage 147
Determining the Exit Strategy 148
Work solution 20 Sharing your knowledge 149
Work solution 21 Closing the change 151
Conclusion 152
Further Reading 154
Index 155
Acknowledgments 160
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