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From the Publisher"Robert Hargrove's Masterful Coaching sets the context of the coach as steward rather than mere teacher, a critical agent in transforming organizational cultures and developing the skills and capabilities necessary for new cultures to be sustained."
— Peter Senge, author, The Fifth Discipline: The Art and Practice of the Learning Organization
"Masterful Coaching will empower you to stand for an impossible future while acting boldly in the present to make it a reality."
— Richard W. Severance, president, Conoco, North American Downstream
"Masterful Coaching brings clarity, power, and velocity to producing extraordinary leaders and extraordinary results."
— Tom Kaiser, president, Zurich Financial Services
"The author's five-step 'transformationa' coaching model has been field-tested by thousands of managers worldwide."
— Accounting Today
"Finally, a book that helps release people's collective aspirations— almost non-existent in today's corporate environment— and links them to business goals. A treasure trove of 'take-action' tools!"
— Melanie Warren, vice-president, Fidelity Investments
"This is a great hands-on book. . . . Hargrove explains how to coach a person through one frame of reference (paradigm) to another or to coach groups of individuals into a cohesive, collaborative team."
— Net Results
"Masterful Coaching provides thorough descriptions of the characteristics of a coach and thoughtful insights about becoming an effective coach."
— Canadian HR Reporter
"If you are looking for some techniques to help your employees creatively meet your customers' needs, this is a must read."
— The Business Resource