- Shopping Bag ( 0 items )
Doody's Review ServiceReviewer: Amy E Beddoe, PhD (Walden University)
Description: This book describes communication in various types of patient encounters a physician will have (discussion of serious diagnoses and prognoses, dealing with conflict, involving the family in communication) and gives examples of positive communication techniques.
Purpose: Intended to help physicians better communicate with seriously ill patients, the book provides them the necessary communication tools and the means to deal with difficult, demanding, and sometimes tragic situations using good communication. Good communication requires diligence and practice. The book meets the objectives of providing physicians and others in healthcare with resources and ideas to improve communication.
Audience: Although physicians are the intended audience, anyone in the helping professions who interacts with the seriously ill could benefit from this book.
Features: The tables of descriptions of actual discussions that illustrate what happens in communication and what we can learn from these interactions are quite helpful. For instance, in the discussion of completing disease modifying therapy (pp. 70-71), the author describes the difference between praise and congratulations, the acknowledgment of the patient's experience, offering clinical experience, reframing ways of thinking, and asking open-ended questions to gather further information. The book emphasizes speaking in ways that are empathetic and open and acknowledge both patients and family members. This book is not innovative, but it offers modifications of tried and true communication methods and strategies for the specific audience and clinical arena.
Assessment: This useful step-by-step guide tailors the message of developing good communication to some of the most difficult conversations a physician will ever have.