Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed / Edition 3by Deborah L. Duarte, Nancy Tennant Snyder
Pub. Date: 04/21/2006
Virtual teams can communicate from great distances or be part of a group that works in the same building. No matter where they are, today's virtual teams are complex entities that rely on technology to make up for the lack of face-to-face meetings. Managers are under pressure to assemble the best talent they can find from wherever they can find it. But once these… See more details below
Virtual teams can communicate from great distances or be part of a group that works in the same building. No matter where they are, today's virtual teams are complex entities that rely on technology to make up for the lack of face-to-face meetings. Managers are under pressure to assemble the best talent they can find from wherever they can find it. But once these teams are in place, managers must also find ways to help the teamwho are often from widely different backgroundswork smoothly together. Using the principles in this book, virtual teams can be as tight-knit and effective as on-location teams.
The best-selling first two editions of Mastering Virtual Teams offered a succinct guide for managers who must help people from different parts of the company, different countries, and different cultures work together efficiently and effectively. In this newly revised and expanded third edition, the authorsboth respected global management expertshave updated the contents to reflect the most current analysis and reflect today's changing business environment.
In this comprehensive book, the authors tackle the challenges of today's virtual team head-on.
The chapters include:
- Critical success factors
- How to use technology as "an additional team member"
- Impact of culture
- Myths and realities of leading virtual teams
- Six major steps to starting a virtual team
- Team dynamics
- Building trust
- Virtual team meetings
The authors have also included tools from the book on a CD-ROM that offers solutions to the unique challenges of working with a virtual team. Full of exercises, checklists, and competency assessments, the CD-ROM's toolkit can be customized or simply printed as-is for team use.
Table of Contents
Checklists and Tables on the CD-ROM x
The Authors xvii
PART ONE: UNDERSTANDING VIRTUAL TEAMS 1
1 Critical Success Factors for Virtual Teams 3
2 Crossing Technical Boundaries 24
3 Crossing Cultural Boundaries 55
PART TWO: CREATING VIRTUAL TEAMS 73
4 Myths and Realities of Leading Virtual Teams 75
5 Starting a Virtual Team 95
6 Team Member Roles and Competencies 125
7 Building Trust in Virtual Teams 145
PART THREE: MASTERING VIRTUAL TEAMS 163
8 Virtual Team Meetings 165
9 Virtual Team Dynamics 187
10 Working Adaptively 212
Further Reading 231
How to Use the Accompanying CD-ROM 249
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