Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed / Edition 3

Hardcover (Print)
Rent from
(Save 75%)
Est. Return Date: 03/28/2015
Buy Used
Buy Used from
(Save 40%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $4.50
Usually ships in 1-2 business days
(Save 92%)
Other sellers (Hardcover)
  • All (25) from $4.50   
  • New (8) from $31.78   
  • Used (17) from $4.50   


This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.

Read More Show Less

Editorial Reviews

Focusing on special technological and cultural issues, the authors describe how to assemble and manage a successful virtual team. They include information on how to facilitate virtual team meetings, how to track team results, and how to intervene to solve typical team problems. Annotation c. Book News, Inc., Portland, OR (
Read More Show Less

Product Details

  • ISBN-13: 9780787982805
  • Publisher: Wiley
  • Publication date: 4/21/2006
  • Series: Wiley Desktop Editions Series
  • Edition description: 3rd Edition, Revised and Expanded
  • Edition number: 3
  • Pages: 272
  • Product dimensions: 7.30 (w) x 9.49 (h) x 1.04 (d)

Meet the Author

Deborah L. Duarte is an expert on strategy innovation and leadership. She has consulted with many public and private organizations, including Time Warner AOL, NASA, Freddie Mac, Discovery Communications, Colgate Palmolive, and TIAA-CREF. She has a doctorate from the George Washington University.

Nancy Tennant Snyder is corporate vice president of strategic competencies and leadership for Whirlpool Corporation. She has consulted at many companies on a wide range of business topics. Holding a doctorate in organizational behavior from George Washington University, she is the author of numerous articles on innovation, virtual teams, and organizational capability. She teaches as an adjunct faculty at the business school of the University of Notre Dame.

Read More Show Less

Table of Contents

Checklists ix

Checklists and Tables on the CD-ROM x

Preface xi

The Authors xvii


1 Critical Success Factors for Virtual Teams 3

2 Crossing Technical Boundaries 24

3 Crossing Cultural Boundaries 55


4 Myths and Realities of Leading Virtual Teams 75

5 Starting a Virtual Team 95

6 Team Member Roles and Competencies 125

7 Building Trust in Virtual Teams 145


8 Virtual Team Meetings 165

9 Virtual Team Dynamics 187

10 Working Adaptively 212

Notes 225

Further Reading 231

Index 233

How to Use the Accompanying CD-ROM 249

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)