Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed / Edition 3

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Two global management experts define virtual teams, give step-by-step directions for putting them together, and outline the skills that are critical for making them work. They show how to select technology that matches virtual teams' tasks, attitudes, and experience, and demonstrate ways to deal with the impact of culture on team performance, trust, and dynamics. The only truly practical guide to mastering the unique demands of virtual team leadership and participation, this book includes exercises, checklists, workshop agendas, diagnostic questionnaires, and competency assessments in each chapter. It gives nuts-and-bolts information on how to facilitate virtual team meetings, how to track team results, and how to intervene to solve typical team problems.
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Editorial Reviews

Focusing on special technological and cultural issues, the authors describe how to assemble and manage a successful virtual team. They include information on how to facilitate virtual team meetings, how to track team results, and how to intervene to solve typical team problems. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780787982805
  • Publisher: Wiley
  • Publication date: 4/21/2006
  • Series: Wiley Desktop Editions Series
  • Edition description: 3rd Edition, Revised and Expanded
  • Edition number: 3
  • Pages: 272
  • Sales rank: 338,893
  • Product dimensions: 7.30 (w) x 9.49 (h) x 1.04 (d)

Table of Contents

The Authors
Pt. 1 Understanding Virtual Teams
1 Critical Success Factors 3
2 Crossing Technical Boundaries 25
3 Crossing Cultural Boundaries 54
Pt. 2 Creating Virtual Teams
4 Myths and Realities of Leading Virtual Teams 73
5 Starting a Virtual Team: Six Major Steps 92
6 Team Member Roles and Competencies 121
7 Building Trust in Virtual Teams 139
Pt. 3 Mastering Virtual Teams
8 Virtual Team Meetings 157
9 Virtual Team Dynamics 179
10 Working Adaptively 203
Notes 217
Index 225
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