Maximizing Your Erp System: A Practical Guide for Managers / Edition 1

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Bridging the theory and realities of current ERP systems, Maximizing Your ERP System provides practical guidance for managing manufacturing. Illustrated with case studies from the author's firsthand experience in consulting to more than 1,000 firms, it covers common problems and working solutions across all types of environments as it offers contingency-based approaches for how to effectively implement and use ERP systems. The book particularly addresses the issues facing smaller manufacturers and autonomous plants of larger firms.

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Product Details

  • ISBN-13: 9780071406116
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 10/28/2002
  • Edition number: 1
  • Pages: 350
  • Product dimensions: 6.40 (w) x 9.00 (h) x 1.06 (d)

Meet the Author

Scott Hamilton, Ph.D., has specialized in ERP systems for manufacturing for more than 30 years. A top consultant, developer, user, and researcher, Dr. Hamilton has consulted with more than 1000 firms, conducted more than 200 executive seminars, and designed several influential ERP application software packages. He has published more than 30 articles in professional journals and is coauthor of Managing Information: How Information Systems Impact Organizational Strategy, the APICS CIRM textbook on information systems for manufacturing.

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Table of Contents

Pt. 1 Introduction 1
Ch. 1 Overview 3
Ch. 2 Trends Affecting Manufacturers and ERP 20
Ch. 3 Justification of ERP Investments 36
Pt. 2 Structuring the Manufacturing Database 51
Ch. 4 Items 53
Ch. 5 Bills of Material 74
Ch. 6 Resources and Routings 90
Ch. 7 Item Supply and Planning Data 109
Ch. 8 Product Costing 125
Ch. 9 Custom Products 137
Pt. 3 Sales and Operation Planning 159
Ch. 10 Demand Management 161
Ch. 11 Sales and Operations Planning 175
Ch. 12 Sales and Operations Planning Case Studies 200
Pt. 4 Sales Management 215
Ch. 13 Sales Order Processing 217
Ch. 14 Customer Service 237
Pt. 5 Executing Supply Chain Activities 247
Ch. 15 Procurement and Receiving 249
Ch. 16 Inventory Management 270
Ch. 17 Production and Production Activity Control 279
Ch. 18 Distribution Management 301
Ch. 19 Field Services 313
Ch. 20 Quality Management 317
Pt. 6 Accounting and Reporting 329
Ch. 21 Cost Accounting 331
Ch. 22 Management Reporting 342
Pt. 7 Variations in Manufacturing Environments 353
Ch. 23 Multisite Operations 355
Ch. 24 Project Manufacturing Operations 366
Pt. 8 Summary 373
Ch. 25 Summary 375
Bibliography 380
Index 382
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