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From Barnes & NobleHeaven knows, the world can use more qualified Windows support technicians. Here's the certification employers will be looking for when hiring them: Microsoft's MCITP: Consumer Support Technician. Thankfully, after Microsoft created the exam, it also created the ideal Self-Paced Training Kit to help you prepare for it.
Respected Microsoft MVP Anil Desai starts by walking you through Windows Vista pre-installation, installation, and configuration, including everything from Easy Transfer (for moving data files and program settings) to configuring Aero and Sidebar. Closely following Exam 70-623's objectives, Desai helps you support Vista's key features -- Internet, media, and otherwise. You'll walk through setting up wired and wireless networks, optimizing system performance, tightening security, and all manner of troubleshooting.
The CD-ROM contains a whopping 250 practice questions, complete practice tests, learning plans, case scenarios, best practices, and more -- including a 15% exam discount coupon that'll help you pay for this kit. Bill Camarda, from the December 2007 Read Only