MCSE: Microsoft Windows 2000 Accelerated Training Kit


This official MCSE Training Kit teaches IT professionals certified on Microsoft Windows NT "RM" 4.0 how to extend their knowledge to Windows 2000 — including getting ready for Exam 70-240, a special accelerated exam on the new MCSE certification track. For a limited time, MCSEs who've earned their credentials on Windows NT 4.0 have the option of passing Exam 70-240 instead of four of the core requirements on the Windows 2000 track. Topics map directly to the objectives measured by Exams 70-210, 70-215, 70-216, ...

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This official MCSE Training Kit teaches IT professionals certified on Microsoft Windows NT "RM" 4.0 how to extend their knowledge to Windows 2000 — including getting ready for Exam 70-240, a special accelerated exam on the new MCSE certification track. For a limited time, MCSEs who've earned their credentials on Windows NT 4.0 have the option of passing Exam 70-240 instead of four of the core requirements on the Windows 2000 track. Topics map directly to the objectives measured by Exams 70-210, 70-215, 70-216, and 70-217 — including installing, configuring, and administering Windows 2000 Professional in a desktop environment; installing and configuring Windows 2000 Server in an Active Directory "TM" environment; implementing and administering a Windows 2000 network infrastructure; and installing, configuring, and troubleshooting Active Directory. Students learn through an integrated system of skill-building tutorials, case study examples, and self-assessment exercises. An economical alternative to classroom instruction, this kit enables students to set their own pace and learn by doing!

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Editorial Reviews

This self-paced official Microsoft study guide pools the most relevant lessons from the study guides for core MCSE exams 70-210 (Windows 2000 Professional), 70-215 (Windows 2000 Server) 70-216 (Windows 2000 Network Infrastructure Administration) and 70-217 (Windows 2000 Active Directory Services). It focuses on the skills and knowledge that Microsoft Windows NT-certified professionals need to successfully transition to Windows 2000. The included CD-ROM contains the entire course. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780735612495
  • Publisher: Microsoft Press
  • Publication date: 1/1/2000
  • Series: MCSE Training Kits Series
  • Pages: 1546
  • Product dimensions: 7.73 (w) x 9.33 (h) x 3.04 (d)

Meet the Author

Founded in 1975, Microsoft (Nasdaq `MSFT') is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software--any time, any place, and on any device.
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Chapter 2 Managing Hardware Devices and Drivers

Lesson 1 Installing Hardware Automatically   69

Lesson 2 Installing Hardware Manually   73

Lesson 3 Configuring the Display   78

Lesson 4 Installing, Managing, and Troubleshooting    Other Devices   84

Lesson 5 Introducing the Microsoft Management Console   89

Lesson 6 Using Consoles   95

Lesson 7 Introducing Disk Management   103

Lesson 8 Common Disk Management Tasks   110

Lesson 9 Managing Disk Quotas   125

Lesson 10 Configuring Power Options   135

Lesson 11 Using Device Manager and System Information   139

Lesson 12 Monitoring System Performance   147

Review   150

About This Chapter

With Microsoft Windows 2000 Professional, all aspects of installing, configuring, and managing hardware devices and their associated drivers are improved over previous versions of Windows. Plug and Play hardware is supported and non–Plug and Play devices can be easily installed and configured.

As the various devices are installed and configured, Microsoft Windows 2000 Professional stores this information in two locations: the registry and the directory services based on Active Directory technology. Modifications to the registry or Active Directory directory services change the configuration of the Windows 2000 environment. You use the following tools to modify the registry or Active Directory directory services:

  • Microsoft Management Console
  • Device Manager
  • Control Panel
  • Registry Editor

As a Windows NT 4 professional, you should already be familiar with using the Control Panel and Registry Editor. This chapter begins with a discussion of the Microsoft Management Console (MMC) and how it is used to manage and monitor hardware. You will have the opportunity to use the MMC in the various exercises presented throughout this chapter The hardware topics discussed include:

  • Disk management
  • Power management
  • Monitoring hardware performance

The chapter concludes with an overview of using the Performance Console to monitor system performance.

Before You Begin

To complete this chapter, you must have
  • A computer that meets the minimum hardware requirements listed in "Hardware Requirements," in "About This Book."
  • The Windows 2000 Professional software installed on the computer

Lesson 1: Installing Hardware Automatically

Windows 2000 Professional supports both Plug and Play and non–Plug and Play hardware. This lesson introduces you to the automatic hardware installation features of Windows 2000 Professional.

After this lesson, you will be able to

  • Describe how to install hardware automatically

Estimated lesson time: 15 minutes

Installing Plug and Play Hardware

With most Plug and Play hardware, you simply connect the device to the computer, and Windows 2000 Professional automatically configures the new settings. However, you might occasionally need to initiate automatic installation for some Plug and Play hardware. You do this with the Add/Remove Hardware wizard.

Installing Non–Plug and Play Hardware

For non–Plug and Play hardware, Windows 2000 Professional often identifies the hardware and automatically installs and configures it. For non–Plug and Play hardware that Windows 2000 Professional doesn’t identify, install, and configure, you initiate the automatic installation of the hardware with the Add/Remove Hardware wizard.

Follow these steps for automatic hardware installations:

  1. Initiate automatic hardware installation by starting the Add/Remove Hardware wizard.
  2. Windows 2000 Professional queries the hardware about the hardware resources that it requires and the settings needed for those resources. A hardware resource allows a hardware device to communicate directly with the operating system. Windows 2000 Professional can resolve conflicts between different Plug and Play hardware devices for hardware resources.

  3. Confirm the automatic hardware installation.
  4. Once Windows 2000 Professional finishes the installation, verify correct installation and configure the hardware.

Using the Add/Remove Hardware Wizard

You use the Add/Remove Hardware wizard to initiate automatic hardware installation and to troubleshoot devices. You also use the wizard to install undetected hardware devices—both Plug and Play devices and non–Plug and Play devices.

Follow these steps to begin installing new hardware using the Add/Remove Hardware wizard:

  1. In Control Panel, double-click Add/Remove Hardware Wizard.
  2. Click Next to close the welcome page.
  3. Select Add/Troubleshoot A Device, and then click Next.
  4. Windows searches for new devices.

After the Add/Remove Hardware wizard starts, it searches for new Plug and Play hardware and then proceeds to install any devices it finds. If the wizard finds no new devices, it displays the Choose A Hardware Device page, shown in Figure 2.1. If no new hardware devices are detected, Windows 2000 Professional prompts you to select one of the installed devices to troubleshoot it.

Click to view graphic

Figure 2.1 Troubleshooting with the Add/Remove Hardware wizard

Confirming Hardware Installation

After installing hardware, follow these steps to confirm the installation using Device Manager:
  1. Double-click the System icon in Control Panel.
  2. Click the Hardware tab, and then click Device Manager.
  3. This allows you to view the installed hardware, as shown in Figure 2.2.

Windows 2000 Professional uses icons in the right pane of the Computer Management window to identify each installed hardware device. If Windows 2000 Professional doesn’t have an icon for the device type, it displays a question mark.

Click to view graphic

Figure 2.2 The Device Manager window showing devices listed by type

Expand the device tree to locate the newly installed hardware device. The device icon indicates whether the hardware device is operating properly. You can use the information in Table 2.1 to determine the hardware status.

Table 2.1 Device Manager Hardware Status

Icon Hardware status
Normal icon Hardware is operating properly.
Stop sign on icon Windows 2000 Professional disabled the hardware device because of hardware conflicts. To correct this, right-click the device icon, and then click Properties. Set the hardware resources manually according to what is available on the system.
Exclamation point on icon The hardware device is incorrectly configured or its drivers are missing

Lesson Summary

In this lesson, you learned that Windows 2000 Professional supports both Plug and Play and non–Plug and Play hardware. With most Plug and Play hardware, you connect the device to the computer, and Windows 2000 Professional automatically configures the new settings. For non–Plug and Play hardware, Windows 2000 Professional often identifies the hardware and automatically installs and configures it. For Plug and Play hardware devices and non–Plug and Play hardware that Windows 2000 Professional doesn’t identify, install, and configure, you must initiate automatic hardware installation with the Add/Remove Hardware wizard.

Lesson 2: Installing Hardware Manually

Occasionally, Windows 2000 Professional fails to automatically detect a hardware device. When this occurs, you must manually install the hardware device. You might also have to manually install a hardware device if the device requires a specific hardware resource. You manually install these devices to ensure that they have the necessary resources.

To manually install hardware, you must do the following:

  • Determine which hardware resource the hardware device requires.
  • Determine the available hardware resources.
  • Change hardware resource assignments.

After this lesson, you will be able to

  • Install hardware manually
  • Determine hardware resource need and availability
  • Reassign hardware resources

Estimated lesson time: 10 minutes

Determining Which Hardware Resources Are Required

When installing new hardware, you need to know which available resources in Windows 2000 Professional the hardware can use. You can refer to the product documentation to determine what resources a hardware device requires. Table 2.2 describes the resources that hardware devices use to communicate with an operating system.

Table 2.2 Hardware Device Resources

Resource Description
Interrupts Hardware devices use interrupts to send messages. The microprocessor knows this as an interrupt request (IRQ). The microprocessor uses this information to determine which device needs its attention and the type of attention that it needs. Windows 2000 Professional provides 16 IRQs, numbered 0 to 15, which are assigned to devices; for example, Windows 2000 Professional assigns IRQ 1 to the keyboard.
I/O ports
I/O ports are a section of memory that a hardware device uses to communicate with the operating system. When a microprocessor receives an IRQ, the operating system checks the I/O port address to retrieve additional information about what the hardware device wants it to do. An I/O port is represented as a hexadecimal number.
Direct memory
access (DMA) channels
DMA channels allow a hardware device, such as a floppy disk drive, to access memory directly, without interrupting the microprocessor. DMA channels speed up access to memory.Windows 2000 Professional has eight DMA channels, numbered 0 to 7.
Memory Many hardware devices, such as a network adapter card (NAC), use onboard memory or reserve system memory. This reserved memory is unavailable for use by other devices or Windows 2000 Professional.

Determining Available Hardware Resources

After you determine which resources a hardware device requires, you can look for an available resource. Device Manager provides a list of all hardware resources and their availability, as shown in Figure 2.3.

Click to view graphic

Figure 2.3 The Device Manager window showing resources listed by connection

Follow these steps to view the hardware resources lists:

  1. From the System Properties dialog box, click the Hardware tab, and then click Device Manager.
  2. On the View menu, click Resources By Connection.
  3. Device Manager displays the resources that are currently in use (for example, IRQs).

  4. To view a list of resources for another type of hardware resource, on the View menu, click the type of hardware resource that you want to see.

Once you know which hardware resources are available, you can install the hardware manually with the Add/Remove Hardware wizard.

If you select a hardware resource during manual installation, you might need to configure the hardware device so that it can use the resource. For example, for a network adapter to use IRQ 5, you might have to set a jumper on the adapter and configure Windows 2000 Professional so that it recognizes that the adapter now uses IRQ 5.

Changing Hardware Resource Assignments

You might need to change hardware resource assignments. For example, a hardware device might require a specific resource presently in use by another device. You might also encounter a conflict that is the result of two hardware devices requesting the same hardware resource.

To change a resource setting, use the Resources tab in the device’s Properties dialog box.

Follow these steps to access the Resources tab:

  1. From the Hardware tab of the System Properties dialog box, click Device Manager.
  2. Expand the device list, right-click the specific device, and then click Properties.
  3. In the Properties dialog box for the device, click the Resources tab.

When you change a hardware resource, print the content of Device Manager. This will provide you with a record of the hardware configuration. If you encounter problems, you can use the printout to verify the hardware resource assignments.

From this point on, follow the same procedures that you used to choose a hardware resource during a manual installation.

Changing the resource assignments for non–Plug and Play devices in Device Manager doesn’t change the resources used by that device. You use Device Manager only to set device configuration for the operating system. To change the resources used by a non–Plug and Play device, consult the device documentation to see whether switches or jumpers must be configured on the device.

Lesson Summary

In this lesson, you learned about installing hardware manually. If Windows 2000 Professional fails to automatically detect a hardware device, or if a hardware device requires a specific hardware resource, you might have to manually install these devices. When you manually install hardware, you must determine any resources required by that hardware device. Hardware resources include interrupts, I/O ports, and memory. Refer to the product documentation to determine what resources a device requires. You also must determine which of the appropriate hardware resources are available on Windows 2000 Professional. The Device Manager snap-in provides a list of all hardware resources and their availability on Windows 2000 Professional.

You also learned that you might need to change hardware resource assignments. For example, a hardware device might require a specific resource presently in use by another device. You saw that to change a hardware resource, you also use Device Manager.

Lesson 3: Configuring the Display

One of the more common tasks of hardware configuration is setting the display properties to meet the desires of the users. Users with permission to load and unload device drivers can also install and test video drivers. Windows 2000 Professional can change video resolutions dynamically without restarting the system.

After this lesson, you will be able to

  • Use Control Panel to configure the display

Estimated lesson time: 25 minutes

Setting Display Properties

To view or modify the display properties, in Control Panel, double-click the Display icon, and then click the Settings tab (see Figure 2.4). Alternatively, right-click your desktop and select Properties from the shortcut menu. Configurable display options include the number of colors, video resolution, font size, and refresh frequency.

Click to view graphic

Figure 2.4 The Settings tab of the Display Properties dialog box

Table 2.3 describes the options available on the Settings tab for configuring the display settings.

Table 2.3 Settings Tab Options for Configuring the Display

Option Description
Colors Lists color depths for the display adapter
Screen Area Allows you to set the resolution for the display adapter
Troubleshoot Opens the Display Troubleshooter to aid in diagnosing display problems
Advanced Opens the Properties dialog box for the display adapter, as described in Table 2.4.

If the basic settings are not sufficient to configure your monitor, you can used the more detailed settings under the Advanced tab. Table 2.4 describes the display adapter options....

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Table of Contents

About This Book   Page xxxix
    Intended Audience   Page xl
    Prerequisites   Page xl
        Skills Being Measured on Exam 70-067   Page xl
        Skills Being Measured on Exam 70-068   Page xlv
        Skills Being Measured on Exam 70-073   Page xlix
    Reference Materials   Page lii
    About the CD-ROM   Page liii
    Features of This Book   Page liii
    Conventions   Page liii
    Chapter and Appendix Overview   Page lv
    Finding the Best Starting Point for You   Page lxi
        Where to Find Specific Skills in This Book   Page lxii
        Part 1: Microsoft Windows 2000 Professional (Exam 70-210: Installing, Configuring and Administering Microsoft Windows 2000 Professional)  Page lxii
        Part 2: Network Infrastructure (Exam 70-216: Implementing and Administering a Microsoft Windows 2000 Network Infrastructure)  Page lxviii
        Part 3: Active Directory Directory Service (Exam 70-217: Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure)  Page lxxii
        Part 4: Microsoft Windows 2000 Server (Exam 70-215: Installing, Configuring and Administering Microsoft Windows 2000 Server)  Page lxxvi
    Getting Started   Page lxxix
        Hardware Requirements   Page lxxx
        Software Requirements   Page lxxx
        Setup Instructions   Page lxxxi
    The Microsoft Certified Professional Program   Page lxxxi
    Microsoft Certification Benefits   Page lxxxii
        Microsoft Certification Benefits for Individuals   Page lxxxii
        Microsoft Certification Benefits for Employers and Organizations   Page lxxxiii
        Requirements for Becoming a Microsoft Certified Professional   Page lxxxiv
        Technical Training for Computer Professionals   Page lxxxv
    Technical Support   Page lxxxvii
        E-mail:   Page lxxxvii
        Postal Mail:   Page lxxxvii
Introduction to Microsoft Windows 2000  Page lxxxix
        About This Chapter   Page lxxxix
        Before You Begin   Page lxxxix
    Lesson 1: Windows 2000 Overview   Page xc
        Overview of Windows 2000   Page xc
        Windows 2000 Network Environments   Page xcvii
        Lesson Summary   Page ci
    Lesson 2: Windows 2000 Architecture Overview   Page cii
        Windows 2000 Layers, Subsystems, and Managers   Page cii
        User Mode   Page ciii
        Environment Subsystems   Page ciii
        Kernel Mode   Page civ
        Lesson Summary   Page cvii
    Lesson 3: Windows 2000 Directory Services Overview   Page cviii
        What Is a Directory Service?   Page cviii
        Why Have a Directory Service?   Page cix
        Windows 2000 Directory Services   Page cx
        Simplified Administration   Page cx
        Scalability   Page cxi
        Open Standards Support   Page cxi
        Support for Standard Name Formats   Page cxii
        Active Directory in the Windows 2000 Architecture   Page cxiii
        Active Directory Architecture   Page cxiv
        Lesson Summary   Page cxvi
    Lesson 4: Logging On to Windows 2000   Page cxviii
        Logging On to a Domain   Page cxviii
        Logging On to a Local Computer   Page cxx
        Windows 2000 Authentication Process   Page cxx
        Practice: Logging On to a Standalone Server   Page cxxii
        Lesson Summary   Page cxxii
    Lesson 5: The Windows Security Dialog Box   Page cxxiii
        Using the Windows Security Dialog Box   Page cxxiii
        Practice: Using the Windows Security Dialog Box   Page cxxv
        Lesson Summary   Page cxxvii
    Review   Page cxxviii
CHAPTER 1    Installing Microsoft Windows 2000 Professional   Page 3
        About This Chapter   Page 4
        Before You Begin   Page 4
    Lesson 1: Installing Windows 2000 from a CD-ROM   Page 5
        The Windows 2000 Professional Installation Process   Page 5
        Running the Setup Program   Page 6
        Running the Setup Wizard   Page 8
        Installing Windows Networking Components   Page 9
        Completing the Installation   Page 10
        Practice: Installing Windows 2000 Professional from a CD-ROM   Page 11
        Lesson Summary   Page 16
    Lesson 2: Installing Windows 2000 Professional over the Network  Page 17
        Preparing for an Over-the-Network Installation   Page 17
        Creating a Distribution Server   Page 18
        Performing an Installation over the Network   Page 19
        Modifying the Setup Process   Page 21
        Modifying the Setup Process Using Winnt32.exe   Page 22
        Lesson Summary   Page 23
    Lesson 3: Troubleshooting Windows 2000 Professional Setup   Page 24
        Resolving Common Problems   Page 24
        Setup Logs   Page 25
        Lesson Summary   Page 26
    Lesson 4: Automating Installations   Page 27
        Automating Installations by Using the Windows 2000 Setup Manager   Page 27
        Practice: Installing the Windows 2000 Professional Installation Deployment Tools   Page 29
        Lesson Summary   Page 36
    Lesson 5: Using Disk Duplication to Deploy Windows 2000 Professional   Page 37
        Examining the Disk Duplication Process   Page 37
        Extracting the Windows 2000 Professional System Preparation Tool   Page 37
        Using the System Preparation Tool to Prepare the Master Image   Page 38
        Practice: Using the System Preparation Tool to Create a Master Disk Image   Page 39
        Installing Windows 2000 Professional from a Master Disk Image   Page 40
        Practice: Using the System Preparation Tool to Install Windows 2000 Professional   Page 40
        Lesson Summary   Page 43
    Lesson 6: Performing Remote Installations   Page 44
        Understanding Remote Installation   Page 44
        Installing and Configuring Remote Installation Services   Page 45
        Practice: Installing RIS   Page 47
        Understanding Client Requirements for Remote Installation   Page 50
        Net PCs   Page 50
        Computers Not Meeting the Net PC Specification   Page 51
        Creating Boot Floppies   Page 51
        Practice: Creating a Remote Boot Disk   Page 52
        Lesson Summary   Page 53
    Lesson 7: Upgrading Previous Versions of Windows to Windows 2000 Professional   Page 55
        Identifying Client Upgrade Paths   Page 55
        Identifying Hardware Requirements and Compatibility   Page 56
        Generating a Hardware Compatibility Report   Page 57
        Identifying Software Compatibility   Page 58
        Upgrading Compatible Windows 95 and Windows 98 Computers   Page 58
        Installing the Directory Service Client   Page 59
        Upgrading Windows NT 3.51 and 4 Clients   Page 60
        Lesson Summary   Page 61
    Lesson 8: Installing Service Packs   Page 62
        Slipstreaming Service Packs   Page 62
        Deploying Service Packs After Installing Windows 2000   Page 63
        Lesson Summary   Page 63
    Review   Page 64
CHAPTER 2    Managing Hardware Devices and Drivers   Page 67
        About This Chapter   Page 68
        Before You Begin   Page 68
    Lesson 1: Installing Hardware Automatically  Page 69
        Installing Plug and Play Hardware   Page 69
        Installing Non-Plug and Play Hardware   Page 69
        Using the Add/Remove Hardware Wizard   Page 70
        Confirming Hardware Installation   Page 71
        Lesson Summary   Page 72
    Lesson 2: Installing Hardware Manually  Page 73
        Determining Which Hardware Resources Are Required   Page 73
        Determining Available Hardware Resources   Page 74
        Changing Hardware Resource Assignments   Page 76
        Lesson Summary   Page 77
    Lesson 3: Configuring the Display  Page 78
        Setting Display Properties   Page 78
        Using Multiple Displays   Page 80
        Configuring Multiple Displays   Page 82
        Troubleshooting Multiple Displays   Page 82
        Lesson Summary   Page 83
    Lesson 4: Installing, Managing, and Troubleshooting Other Devices  Page 84
        Configuring and Troubleshooting Fax Support   Page 84
        Managing and Troubleshooting Input/Output Devices   Page 85
        Lesson Summary   Page 87
    Lesson 5: Introducing the Microsoft Management Console  Page 89
        Microsoft Management Consoles   Page 89
        Snap-Ins   Page 91
        Console Options   Page 92
        Lesson Summary   Page 94
    Lesson 6: Using Consoles  Page 95
        Creating Consoles   Page 95
        Using Consoles for Remote Administration   Page 96
        Practice: Creating a Customized Microsoft Management Console   Page 97
        Lesson Summary   Page 102
    Lesson 7: Introducing Disk Management  Page 103
        Tasks for Setting Up a Hard Disk   Page 103
        Storage Types   Page 104
        Partition Types (Basic Disks)   Page 105
        Volume Types (Dynamic Disks)   Page 107
        File Systems   Page 107
        The Disk Management Snap-In   Page 108
        Lesson Summary   Page 108
    Lesson 8: Common Disk Management Tasks  Page 110
        Working with Simple Volumes   Page 110
        Working with Spanned Volumes   Page 111
        Working with Striped Volumes   Page 113
        Adding Disks   Page 114
        Changing Storage Type   Page 116
        Viewing and Updating Information   Page 117
        Managing Disks on a Remote Computer   Page 119
        Practice: Working with Dynamic Storage   Page 120
        Lesson Summary   Page 124
    Lesson 9: Managing Disk Quotas  Page 125
        Understanding Windows 2000 Disk Quota Management   Page 125
        Setting Disk Quotas   Page 127
        Determining the Status of Disk Quotas   Page 128
        Monitoring Disk Quotas   Page 129
        Determining Best Uses of Disk Quotas   Page 130
        Practice: Enabling and Disabling Disk Quotas   Page 131
        Lesson Summary   Page 134
    Lesson 10: Configuring Power Options  Page 135
        Configuring Power Schemes   Page 135
        Using Hibernate Mode   Page 135
        Configuring Advanced Power Management   Page 136
        Practice: Configuring Power Options   Page 137
        Lesson Summary   Page 138
    Lesson 11: Using Device Manager and System Information  Page 139
        Introducing Device Manager   Page 139
        Installing Devices   Page 140
        Configuring and Troubleshooting Devices   Page 140
        Using the System Information Snap-In   Page 142
        Practice: Using Device Manager and System Information   Page 144
        Lesson Summary   Page 146
    Lesson 12: Monitoring System Performance  Page 147
        Using Performance Console to Monitor System Performance   Page 147
        Adding Counters   Page 147
        Lesson Summary   Page 149
    Review  Page 150
CHAPTER 3    Managing Resources   Page 153
        About This Chapter   Page 154
        Before You Begin   Page 154
    Lesson 1: NTFS Permissions  Page 155
        File Systems   Page 155
        File and Folder Permissions   Page 156
        Applying NTFS Permissions   Page 157
        Planning NTFS Permissions   Page 160
        Setting NTFS Permissions   Page 162
        Lesson Summary   Page 164
    Lesson 2: Assigning Special Access Permissions  Page 165
        Using Special Access Permissions   Page 165
        Changing Permissions   Page 165
        Taking Ownership   Page 166
        Setting Special Access Permissions   Page 167
        Taking Ownership of a File or Folder   Page 168
        Lesson Summary   Page 169
    Lesson 3: Solving Permissions Problems  Page 170
        Troubleshooting Permissions Problems   Page 170
        Avoiding Permissions Problems   Page 171
        Lesson Summary   Page 172
    Lesson 4: Managing NTFS Compression  Page 173
        Using Compressed Files and Folders   Page 173
        Compressing Files and Folders   Page 173
        Selecting an Alternate Display Color for Compressed Files and Folders   Page 175
        Copying and Moving Compressed Files and Folders   Page 175
        Using NTFS Compression   Page 177
        Lesson Summary   Page 177
    Lesson 5: Sharing Folders  Page 179
        Requirements for Sharing Folders   Page 179
        Administrative Shared Folders   Page 180
        Sharing a Folder   Page 181
        Caching   Page 182
        Assigning Shared Folder Permissions   Page 183
        Modifying Shared Folders   Page 185
        Strategies for Combining Shared Folder Permissions and NTFS Permissions   Page 186
        Practice: Managing Shared Folders   Page 187
        Lesson Summary   Page 191
    Lesson 6: Setting Up Network Printers  Page 192
        Adding and Sharing a Printer for a Local Print Device   Page 192
        Adding and Sharing a Printer for a Network-Interface Print Device   Page 195
        Setting Up Client Computers   Page 198
        Practice: Installing and Sharing a Printer   Page 201
        Lesson Summary   Page 203
    Lesson 7: Connecting to Network Printers  Page 205
        Using the Add Printer Wizard   Page 205
        Using a Web Browser   Page 207
        Downloading Printer Drivers   Page 208
        Lesson Summary   Page 208
    Lesson 8: Configuring Network Printers  Page 209
        Sharing an Existing Printer   Page 209
        Setting Up a Printer Pool   Page 210
        Setting Priorities Between Printers   Page 212
        Lesson Summary   Page 213
    Lesson 9: Printer Administration  Page 214
        Managing Printers   Page 214
        Managing Documents   Page 214
        Troubleshooting Printers   Page 215
        Performing Tasks That Require the Manage Printers Permission   Page 215
        Accessing Printers   Page 215
        Setting Printer Permissions to Control Access   Page 216
        Lesson Summary   Page 219
    Lesson 10: Managing Printers  Page 220
        Assigning Forms to Paper Trays   Page 220
        Setting a Separator Page   Page 221
        Pausing, Resuming, and Canceling Documents   Page 222
        Redirecting Documents to a Different Printer   Page 222
        Taking Ownership of a Printer   Page 224
        Practice: Performing Printer Management   Page 225
        Lesson Summary   Page 227
    Lesson 11: Managing Documents  Page 228
        Pausing, Restarting, and Canceling a Document   Page 228
        Setting Notification, Priority, and Printing Time   Page 228
        Practice: Managing Documents   Page 230
        Lesson Summary   Page 232
    Lesson 12: Administering Printers Using a Web Browser  Page 233
        Understanding Web Servers   Page 233
        Using a Web Browser to Manage Printers   Page 233
        Accessing Printers Using a Web Browser   Page 234
        Lesson Summary   Page 234
    Review  Page 235
CHAPTER 4    Managing User Accounts   Page 241
        About This Chapter   Page 241
        Before You Begin   Page 242
    Lesson 1: Understanding User Accounts  Page 243
        Local User Accounts   Page 243
        Domain User Accounts   Page 244
        Built-In User Accounts   Page 245
        Lesson Summary   Page 246
    Lesson 2: Planning New User Accounts  Page 247
        Naming Conventions   Page 247
        Password Requirements   Page 248
        Lesson Summary   Page 249
    Lesson 3: Creating User Accounts  Page 250
        The Computer Management Snap-in   Page 250
        Practice: Creating Local User Accounts   Page 252
        Lesson Summary   Page 254
    Lesson 4: Setting Properties for User Accounts  Page 255
        The General Tab in a User Account's Properties   Page 255
        The Member Of Tab in a User Account's Properties   Page 256
        The Profile Tab in a User Account's Properties   Page 256
        Practice: Modifying User Account Properties   Page 260
        Lesson Summary   Page 262
    Lesson 5: Configuring and Troubleshooting the Desktop Environment  Page 263
        Configuring Language and Location Settings   Page 263
        Practice: Using Control Panel to Configure a Computer for Multiple Languages and Multiple Locations   Page 264
        Configuring and Troubleshooting Accessibility Options   Page 266
        Configuring and Troubleshooting Additional Desktop Settings   Page 267
        Configuration Management   Page 267
        Lesson Summary   Page 268
    Review  Page 269
CHAPTER 5    Managing Network Protocols and Services   Page 271
        About This Chapter   Page 271
        Before You Begin   Page 272
    Lesson 1: TCP/IP  Page 273
        Understanding the TCP/IP Protocol Suite   Page 273
        Configuring TCP/IP to Use a Static IP Address   Page 276
        Configuring TCP/IP to Obtain an IP Address Automatically   Page 278
        Using Automatic Private IP Addressing   Page 279
        Disabling Automatic Private IP Addressing   Page 281
        Using TCP/IP Utilities   Page 281
        Testing a TCP/IP Configuration   Page 283
        Practice: Installing and Configuring TCP/IP   Page 285
        Lesson Summary   Page 293
    Lesson 2: Configuring Inbound Connections  Page 294
        Allowing Inbound Dial-up Connections   Page 294
        Practice: Configuring an Inbound Connection   Page 297
        Lesson Summary   Page 298
    Lesson 3: Configuring Outbound Connections  Page 299
        Dial-Up Connections   Page 299
        Connections to a VPN   Page 301
        Direct Connections to Another Computer Through a Cable   Page 302
        Practice: Configuring an Outbound Connection   Page 302
        Lesson Summary   Page 303
    Review  Page 304
CHAPTER 6    Monitoring and Optimizing System Performance   Page 305
        About This Chapter   Page 305
        Before You Begin   Page 306
    Lesson 1: Using Task Scheduler  Page 307
        Introduction to Task Scheduler   Page 307
        Options   Page 307
        Advanced Properties   Page 308
        Practice: Using Task Scheduler   Page 309
        Lesson Summary   Page 312
    Lesson 2: Backing Up Data  Page 313
        Backup Types   Page 314
        Performing Preliminary Tasks   Page 317
        Selecting Files and Folders to Back Up   Page 318
        Specifying Backup Destination and Media Settings   Page 319
        Specifying Advanced Backup Settings   Page 322
        Scheduling Backup Jobs   Page 322
        Restoring Data   Page 323
        Lesson Summary   Page 326
    Lesson 3: Using Offline Folders and Files  Page 327
        Configuring Your Computer to Use Offline Folders and Files   Page 327
        Practice: Configuring Offline Folders   Page 328
        Configuring Your Computer to Provide Offline Folders and Files   Page 329
        Practice: Configuring Offline Folders   Page 330
        Synchronizing Files   Page 331
        Configuring Synchronization Manager   Page 331
        Practice: Configuring Synchronization Manager   Page 333
        Lesson Summary   Page 333
    Lesson 4: Configuring, Monitoring, and Troubleshooting Driver Signing  Page 334
        Configuring Driver Signing   Page 334
        Monitoring and Troubleshooting Driver Signing   Page 335
        Using the File Signature Verification Utility   Page 336
        Practice: Using the Windows Signature Verification Utility   Page 336
        Lesson Summary   Page 337
    Lesson 5: Control Sets in the Registry  Page 338
        Windows 2000 Control Sets   Page 338
        The Last Known Good Process   Page 339
        Lesson Summary   Page 341
    Lesson 6: Using the Recovery Console  Page 343
        Installing and Starting the Recovery Console   Page 343
        Using the Windows 2000 Recovery Console   Page 343
        Understanding the Recovery Console Commands   Page 345
        Practice: Troubleshooting with the Windows 2000 Recovery Console   Page 346
        Lesson Summary   Page 349
    Review  Page 350
CHAPTER 7    Managing Security   Page 353
        About This Chapter   Page 353
        Before You Begin   Page 354
    Lesson 1: Implementing Local Groups  Page 355
        Understanding Groups   Page 355
        Preparing to Use Local Groups   Page 356
        Creating Local Groups   Page 357
        Deleting Local Groups   Page 358
        Adding Members to a Group   Page 358
        Practice: Creating and Managing Local Groups   Page 360
        Lesson Summary   Page 362
    Lesson 2: Implementing Built-In Local Groups  Page 363
        Built-In Local Groups   Page 363
        Built-In System Groups   Page 364
        Lesson Summary   Page 365
    Lesson 3: Configuring Account Policies  Page 366
        Configuring Password Policy   Page 366
        Configuring Account Lockout Policy   Page 369
        Practice: Configuring Account Policies   Page 371
        Lesson Summary   Page 374
    Lesson 4: Increasing Security with EFS  Page 375
        Understanding EFS   Page 375
        Encrypting   Page 377
        Decrypting   Page 378
        Using the Cipher Command   Page 378
        Using the Recovery Agent   Page 379
        Practice: Encrypting and Decrypting Files   Page 380
        Lesson Summary   Page 382
    Lesson 5: Implementing an Audit Policy  Page 383
        Configuring Auditing   Page 383
        Setting an Audit Policy   Page 384
        Auditing Access to Files and Folders   Page 386
        Auditing Access to Printers   Page 388
        Lesson Summary   Page 390
    Lesson 6: Configuring Security Options  Page 391
        Shutting Down the Computer Without Logging On   Page 391
        Clear Virtual Memory Pagefile When System Shuts Down   Page 392
        Disable Ctrl+Alt+Del Requirement For Logon   Page 392
        Do Not Display Last User Name In Logon Screen   Page 393
        Practice: Configuring Security Settings   Page 394
        Lesson Summary   Page 394
    Review   Page 395
CHAPTER 8    Installing Microsoft Windows 2000 Server   Page 399
        About This Chapter   Page 399
        Before You Begin   Page 400
    Lesson 1: Installing Windows 2000 Server  Page 401
        Preparing for Installation   Page 401
        Minimum Hardware Requirements   Page 405
        Hardware Compatibility   Page 406
        Disk Partitions   Page 407
        File Systems   Page 409
        Licensing   Page 411
        Workgroups and Domains   Page 411
        Upgrade or New Installation   Page 412
        Installation Methods   Page 413
        Choosing Which Components to Install   Page 417
        Windows 2000 Server Setup Programs   Page 421
        The Installation Process   Page 427
        Practice: Installing Windows 2000 Server   Page 431
        Lesson Summary   Page 440
    Lesson 2: Upgrading to Windows 2000 Server  Page 441
        Upgrading to Windows 2000 Server   Page 441
        Upgrading a Windows NT Domain   Page 443
        Domain Consolidation   Page 449
        Lesson Summary   Page 451
    Lesson 3: Troubleshooting a Windows 2000 Server Installation  Page 452
        Troubleshooting Windows 2000 Server   Page 452
        Lesson Summary   Page 453
    Lesson 4: Preparing for an Unattended Installation of Windows 2000 Server  Page 454
        Creating the Answer File   Page 454
        Creating the Distribution Folders   Page 460
        Practice: Preparing and Running an Automated Installation   Page 464
        Lesson Summary   Page 472
    Lesson 5: Automating the Installation of Windows 2000 Server  Page 473
        Performing an Unattended Installation   Page 473
        Automating the Installation of Windows 2000 Server   Page 475
        Lesson Summary   Page 490
    Review  Page 491
CHAPTER 9    Managing Network Protocols   Page 495
        About This Chapter   Page 496
        Before You Begin   Page 496
    Lesson 1: Basic Concepts of IP Routing  Page 497
        Overview of Routing   Page 497
        Static and Dynamic IP Routing   Page 499
        Practice: Updating a Windows 2000-Based Routing Table   Page 500
        Lesson Summary   Page 503
    Lesson 2: Microsoft TCP/IP Configuration  Page 504
        Configuring TCP/IP   Page 504
        Testing TCP/IP with Ipconfig and Ping   Page 507
        Configuring Packet Filters   Page 509
        Practice: Implementing IP Packet Filters   Page 510
        Lesson Summary   Page 511
    Lesson 3: Installing and Configuring NWLink  Page 512
        Windows 2000 Professional and NetWare Connectivity   Page 512
        Internal Network Number   Page 514
        Frame Type and Network Number   Page 515
        Configuring NWLink   Page 516
        Practice: Installing and Configuring NWLink   Page 517
        Lesson Summary   Page 519
    Lesson 4: Introducing and Enabling IPSec  Page 520
        Internet Protocol Security   Page 520
        IPSec Architecture   Page 521
        Considerations for IPSec   Page 525
        Lesson Summary   Page 526
    Lesson 5: Configuring IPSec  Page 527
        Prerequisites for Implementing IPSec   Page 527
        How to Implement IPSec   Page 527
        Configuring IPSec Policies   Page 528
        Connection Types   Page 529
        Authentication Method   Page 529
        IP Packet Filtering   Page 531
        Filter Actions   Page 534
        Additional IPSec Tasks   Page 535
        Practice: Testing IPSec   Page 537
        Lesson Summary   Page 538
    Lesson 6: Customizing IPSec Policies and Rules  Page 539
        Policy-Based Security   Page 539
        IP Filters and Filter Specifications   Page 541
        Security Methods and Negotiation Policies   Page 541
        IPSec through Firewalls   Page 543
        IPSec Not Possible through NAT and Proxies   Page 543
        Securing SNMP   Page 544
        DHCP, DNS, WINS Servers, or Domain Controllers   Page 545
        TCP/IP Properties   Page 546
        Practice: Building a Custom IPSec Policy   Page 546
        Lesson Summary   Page 550
    Lesson 7: Monitoring IPSec  Page 551
        IPSec Management and Troubleshooting Tools   Page 551
        Using Network Monitor   Page 554
        Practice: Using Network Monitor to View Clear Text Traffic   Page 554
        Practice: Using Network Monitor to View Encrypted Traffic   Page 555
        Practice: Using Diagnostic Aids   Page 557
        Lesson Summary   Page 558
    Lesson 8: Monitoring Network Security Events  Page 559
        Monitoring Your Network Security   Page 559
        Using Event Viewer to Monitor Security   Page 560
        Practice: Recording Failed Logon Attempts   Page 561
        Practice: Viewing the Security Log   Page 563
        System Monitor   Page 564
        Monitoring Security Overhead   Page 565
        Lesson Summary   Page 565
    Review  Page 566
CHAPTER 10    Managing Domain Name System   Page 569
        About This Chapter   Page 569
        Before You Begin   Page 570
    Lesson 1: Name Resolution and DNS Files  Page 571
        Recursive Queries   Page 571
        Iterative Queries   Page 571
        Inverse Queries   Page 572
        Caching and Time to Live   Page 573
        DNS Configuration Files   Page 573
        The Reverse Lookup File   Page 575
        The Cache File   Page 576
        The Boot File   Page 576
        Lesson Summary   Page 578
    Lesson 2: Installing DNS  Page 579
        Practice: Installing the DNS Server Service   Page 579
        Troubleshooting DNS with NSLOOKUP   Page 581
        Lesson Summary   Page 584
    Lesson 3: Configuring DNS  Page 585
        Configuring DNS Server Properties   Page 585
        Adding DNS Domains and Zones   Page 587
        Practice: Configuring a DNS Server   Page 589
        Adding Resource Records   Page 590
        Configuring Reverse Lookup   Page 591
        Lesson Summary   Page 591
    Lesson 4: Working with Zones  Page 592
        Delegating Zones   Page 592
        Configuring Zones for Dynamic Update   Page 595
        Practice: Enabling Dynamic Updates   Page 596
        Lesson Summary   Page 597
    Lesson 5: Working with Servers  Page 598
        Overview of DNS Servers and Caching   Page 598
        Implementing a Caching-Only Server   Page 599
        Monitoring DNS Server Performance   Page 600
        Practice: Testing a Simple Query on a DNS Server   Page 600
        Lesson Summary   Page 602
    Review  Page 603
CHAPTER 11    Managing DHCP   Page 605
        About This Chapter   Page 605
        Before You Begin   Page 606
    Lesson 1: Introducing and Installing DHCP  Page 607
        DHCP Overview   Page 607
        How DHCP Works   Page 609
        Installing a DHCP Server   Page 613
        Ipconfig   Page 615
        DHCP Relay Agent   Page 617
        Lesson Summary   Page 617
    Lesson 2: Configuring DHCP  Page 618
        Using DHCP on a Network   Page 618
        Installing and Configuring a DHCP Server   Page 620
        Implementing Multiple DHCP Servers   Page 625
        Lesson Summary   Page 626
    Lesson 3: Integrating DHCP with Naming Services  Page 627
        DNS and DHCP   Page 627
        Lesson Summary   Page 631
    Lesson 4: Using DHCP with Active Directory Directory Service  Page 632
        Windows 2000 Integrated IP Management   Page 632
        Rogue DHCP Server Detection Feature   Page 633
        Lesson Summary   Page 634
    Lesson 5: Troubleshooting DHCP  Page 635
        Preventing DHCP Problems   Page 635
        Troubleshooting DHCP Clients   Page 636
        Troubleshooting DHCP Servers   Page 639
        Moving the DHCP Server Database   Page 643
        Lesson Summary   Page 643
    Review  Page 644
CHAPTER 12    Managing Remote Access   Page 647
        About This Chapter   Page 648
        Before You Begin   Page 648
    Lesson 1: Introducing Remote Access  Page 649
        Overview of Remote Access   Page 649
        Routing and Remote Access Features   Page 650
        Enabling Routing and Remote Access Service   Page 653
        Practice: Installing a Routing and Remote Access Server   Page 653
        Remote Access Versus Remote Control   Page 655
        Lesson Summary   Page 657
    Lesson 2: Configuring a Routing and Remote Access Server  Page 658
        Allowing Inbound Connections   Page 658
        Creating a Remote Access Policy (RAP)   Page 659
        Practice: Creating a New Remote Access Policy   Page 663
        Configuring a Remote Access Profile   Page 663
        Practice: Creating a Policy Filter   Page 665
        Configuring Bandwidth Allocation Protocol (BAP)   Page 666
        Lesson Summary   Page 667
    Lesson 3: Supporting Virtual Private Networks  Page 668
        Implementing a VPN   Page 668
        Integrating VPN in a Routed Environment   Page 670
        Integrating VPN Servers with the Internet   Page 671
        Practice: Creating VPN Interfaces   Page 672
        Lesson Summary   Page 673
    Lesson 4: Supporting Multilink Connections  Page 674
        Point-to-Point Protocol   Page 674
        Multilink PPP   Page 675
        Lesson Summary   Page 675
    Lesson 5: Using Routing and Remote Access with DHCP  Page 676
        Routing and Remote Access and DHCP   Page 676
        DHCP Relay Agent   Page 676
        Practice: Configuring the DHCP Relay Agent to Work over Routing and Remote Access   Page 677
        Lesson Summary   Page 677
    Lesson 6: Managing and Monitoring Remote Access  Page 678
        Logging User Authentication and Accounting Requests   Page 678
        Accounting   Page 681
        Netsh Command-Line Tool   Page 682
        Network Monitor   Page 682
        Resource Kit Utilities   Page 682
        Lesson Summary   Page 684
    Lesson 7: Implementing Network Security  Page 685
        Planning for Network Security   Page 685
        Planning Distributed Network Security   Page 689
        Internet Connection Issues   Page 690
        Microsoft Proxy Server   Page 691
        Lesson Summary   Page 692
    Lesson 8: Configuring Routing and Remote Access Security  Page 693
        Overview of Remote Access   Page 693
        Configuring Protocols for Security   Page 694
        Practice: Using Security Protocols for a Virtual Private Network Connection   Page 696
        Creating Remote Access Policies   Page 697
        Using Encryption Protocols   Page 698
        Lesson Summary   Page 700
    Lesson 9: Windows 2000 Remote Access Administration Tools  Page 701
        Windows 2000 Administration Capabilities   Page 701
        Terminal Services   Page 701
        Simple Network Management Protocol (SNMP)   Page 706
        Lesson Summary   Page 708
    Review  Page 709
CHAPTER 13    Managing Microsoft Windows Internet Name Service (WINS)   Page 711
        About This Chapter   Page 711
        Before You Begin   Page 712
    Lesson 1: Introducing WINS  Page 713
        Name Resolution with NetBIOS   Page 713
        WINS Overview   Page 717
        WINS and Windows 2000   Page 718
        Lesson Summary   Page 719
    Lesson 2: The WINS Resolution Process  Page 720
        Resolving NetBIOS Names with WINS   Page 720
        Name Registration   Page 721
        Name Renewal   Page 722
        Name Release   Page 724
        Name Query and Name Response   Page 725
        Lesson Summary   Page 726
    Lesson 3: Implementing WINS  Page 727
        When to Use WINS   Page 727
        Considerations for WINS Servers   Page 728
        WINS Requirements   Page 728
        Using Static Mappings   Page 729
        Practice: Configuring a WINS Client   Page 732
        Troubleshooting WINS   Page 733
        Managing and Monitoring WINS   Page 735
        Lesson Summary   Page 736
    Lesson 4: Configuring WINS Replication  Page 737
        Replication Overview   Page 737
        Configuring a WINS Server as a Push or Pull Partner   Page 738
        Configuring Database Replication   Page 739
        Practice: Performing WINS Database Replication   Page 740
        Backing Up the WINS Database   Page 742
        Lesson Summary   Page 743
    Review  Page 744
CHAPTER 14    Managing Network Address Translation (NAT)   Page 745
        About This Chapter   Page 745
        Before You Begin   Page 745
    Lesson 1: Introducing NAT  Page 746
        Network Address Translation   Page 746
        Public and Private Addresses   Page 748
        How NAT Works   Page 750
        NAT Processes in Windows 2000 Routing and Remote Access   Page 752
        Additional NAT Routing Protocol Components   Page 755
        Lesson Summary   Page 756
    Lesson 2: Installing Internet Connection Sharing  Page 757
        Internet Connection Sharing   Page 757
        Internet Connection Sharing and NAT   Page 760
        Troubleshooting Connection Sharing (NAT)   Page 762
        Lesson Summary   Page 763
    Lesson 3: Installing and Configuring NAT  Page 764
        Network Address Translation Design Considerations   Page 764
        Virtual Private Networks and NATs   Page 769
        Lesson Summary   Page 770
    Review  Page 771
CHAPTER 15    Managing Microsoft Certificate Services   Page 773
        About This Chapter   Page 773
        Before You Begin   Page 773
    Lesson 1: Introducing Certificates  Page 774
        Overview of Certificates   Page 774
        Enterprise and Standalone CAs   Page 777
        Types of CAs   Page 778
        Lesson Summary   Page 779
    Lesson 2: Installing and Configuring Certificate Authority  Page 780
        Deploying a CA   Page 780
        Protecting a CA   Page 781
        Certificate Enrollment   Page 782
        Practice: Installing a Standalone Subordinate CA   Page 784
        Certificate Renewal   Page 787
        Certificate and Key Recovery   Page 787
        Lesson Summary   Page 790
    Lesson 3: Managing Certificates  Page 791
        Revoked Certificates   Page 791
        Issued Certificates   Page 791
        Pending Requests   Page 791
        Failed Requests   Page 791
        How a Certificate Is Issued   Page 792
        Certificate Revocation   Page 792
        Practice: Revoking a Certificate   Page 793
        EFS Recovery Policy   Page 793
        Practice: Changing a Recovery Policy   Page 794
        Lesson Summary   Page 796
    Review   Page 797
CHAPTER 16    Introduction to Active Directory Directory Service   Page 801
        About This Chapter   Page 801
        Before You Begin   Page 802
    Lesson 1: Active Directory Overview  Page 803
        Active Directory Objects   Page 803
        Active Directory Components   Page 805
        Logical Structures   Page 805
        Physical Structure   Page 809
        Lesson Summary   Page 811
    Lesson 2: Understanding Active Directory Concepts  Page 812
        Global Catalog   Page 812
        Replication   Page 814
        Trust Relationships   Page 817
        DNS Namespace   Page 818
        Name Servers   Page 819
        Naming Conventions   Page 820
        Lesson Summary   Page 822
    Lesson 3: Active Directory Administration  Page 823
        Windows 2000 Active Directory Administration Tasks   Page 823
        Active Directory Administrative Tools   Page 825
        Other Active Directory Administrative Tools   Page 826
        Microsoft Management Console   Page 830
        Console Tree and Details Pane   Page 833
        Snap-Ins   Page 833
        Console Options   Page 835
        Author Mode   Page 835
        Lesson Summary   Page 836
    Review  Page 837
CHAPTER 17    Installing and Configuring Active Directory Directory Service   Page 839
        About This Chapter   Page 840
        Before You Begin   Page 840
    Lesson 1: Installing Active Directory  Page 841
        The Active Directory Installation Wizard   Page 841
        Configuring DNS for Active Directory   Page 842
        The Database and Shared System Volume   Page 843
        Domain Modes   Page 843
        Removing Active Directory Services from a Domain Controller   Page 844
        Practice: Installing Active Directory   Page 845
        Lesson Summary   Page 850
    Lesson 2: Operations Master Roles  Page 852
        Operations Master Roles   Page 852
        Forest-Wide Operations Master Roles   Page 853
        Domain-Wide Operations Master Roles   Page 853
        Planning Operations Master Locations   Page 855
        Identifying Operations Master Role Assignments   Page 857
        Transferring Operations Master Role Assignments   Page 858
        Responding to Operations Master Failures   Page 860
        Lesson Summary   Page 862
    Lesson 3: Implementing an Organizational Unit Structure  Page 863
        Creating OUs   Page 863
        Setting OU Properties   Page 863
        Practice: Creating an OU   Page 865
        Lesson Summary   Page 866
    Lesson 4: Configuring Site Settings  Page 867
        Configuring Site Settings   Page 867
        Sites   Page 867
        Subnets   Page 869
        Site Links   Page 870
        Site Licensing   Page 873
        Practice: Configuring a Site   Page 874
        Lesson Summary   Page 877
    Lesson 5: Configuring Inter-Site Replication  Page 878
        Configuring Inter-Site Replication   Page 878
        Site Link Attributes   Page 878
        Site Link Bridges   Page 882
        Manually Configuring Connections   Page 883
        Designating a Preferred Bridgehead Server   Page 884
        Practice: Configuring Inter-Site Replication   Page 886
        Lesson Summary   Page 887
    Lesson 6: Troubleshooting Replication  Page 888
        Troubleshooting Replication   Page 888
        Checking Replication Topology   Page 889
        Lesson Summary   Page 890
    Lesson 7: Maintaining Server Settings  Page 891
        Maintaining Server Settings   Page 891
        Creating a Server Object in a Site   Page 891
        Moving Server Objects Between Sites   Page 892
        Enabling or Disabling a Global Catalog   Page 892
        Removing an Inoperative Server Object from a Site   Page 892
        Lesson Summary   Page 893
    Review  Page 894
CHAPTER 18    Managing Domain Name System for Active Directory Directory Service   Page 897
        About This Chapter   Page 897
        Before You Begin   Page 898
    Lesson 1: Zones and Active Directory Directory Service  Page 899
        Zones   Page 899
        Zone Planning   Page 899
        Forward Lookup Zones   Page 900
        Reverse Lookup Zones   Page 903
        Resource Records   Page 903
        Delegating Zones   Page 905
        Lesson Summary   Page 906
    Lesson 2: Zone Replication and Transfer  Page 907
        Zone Replication and Zone Transfers   Page 907
        DNS Notification   Page 911
        The DNS Notify Process   Page 912
        Lesson Summary   Page 913
    Lesson 3: Monitoring and Troubleshooting DNS for Active Directory Directory Service  Page 914
        Monitoring DNS Servers   Page 914
        DNS Troubleshooting Scenarios   Page 916
        Lesson Summary   Page 918
    Review  Page 919
CHAPTER 19    Managing Active Directory Components   Page 921
        About This Chapter   Page 922
        Before You Begin   Page 922
    Lesson 1: Locating Active Directory Objects  Page 923
        Understanding Common Active Directory Objects   Page 923
        Using Find   Page 924
        Practice: Searching Active Directory   Page 926
        Lesson Summary   Page 929
    Lesson 2: Controlling Access to Active Directory Objects  Page 930
        Understanding Active Directory Permissions   Page 930
        Assigning Active Directory Permissions   Page 932
        Using Permissions Inheritance   Page 934
        Preventing Permissions Inheritance   Page 935
        Practice: Controlling Access to Active Directory Objects   Page 936
        Lesson Summary   Page 940
    Lesson 3: Publishing Resources in Active Directory Directory Service  Page 941
        Publishing Resources in Active Directory   Page 941
        Publishing Users and Computers   Page 941
        Publishing Shared Resources   Page 941
        Publishing Network Services   Page 943
        Lesson Summary   Page 945
    Lesson 4: Moving Active Directory Objects  Page 946
        Moving Objects   Page 946
        Moving Objects Within a Domain   Page 946
        Moving Objects Between Domains   Page 947
        Moving Workstations or Member Servers Between Domains   Page 952
        Moving Domain Controllers Between Sites   Page 954
        Practice: Moving Objects Within a Domain   Page 955
        Lesson Summary   Page 956
    Lesson 5: Delegating Administrative Control of Active Directory Objects  Page 957
        Guidelines for Delegating Control   Page 957
        Delegation Of Control Wizard   Page 958
        Guidelines for Administering Active Directory   Page 959
        Practice: Delegating Administrative Control in Active Directory   Page 960
        Lesson Summary   Page 962
    Lesson 6: Active Directory Performance Monitoring Tools  Page 963
        Performance Monitoring Tools   Page 964
        The Event Viewer Console   Page 964
        The Performance Console   Page 965
        System Monitor   Page 965
        Performance Logs and Alerts   Page 973
        Practice: Using System Monitor   Page 982
        Lesson Summary   Page 985
    Lesson 7: Active Directory Support Tools  Page 986
        Active Directory Support Tools   Page 986
        LDP.EXE: Active Directory Administration Tool   Page 987
        REPLMON.EXE: Active Directory Replication Monitor   Page 987
        REPADMIN.EXE: Replication Diagnostics Tool   Page 989
        DSASTAT.EXE: Active Directory Diagnostic Tool   Page 990
        SDCHECK.EXE: Security Descriptor Check Utility   Page 991
        NLTEST.EXE   Page 991
        ACLDIAG.EXE: ACL Diagnostics   Page 992
        DSACLS.EXE   Page 992
        Lesson Summary   Page 992
    Lesson 8: Monitoring Access to Shared Folders  Page 993
        Why Monitor Network Resources?   Page 993
        Network Resource Monitoring Requirements   Page 994
        Monitoring Access to Shared Folders   Page 994
        Monitoring Open Files   Page 996
        Disconnecting Users from Open Files   Page 997
        Sending Console Messages   Page 997
        Practice: Managing Shared Folders   Page 998
        Lesson Summary   Page 999
    Review  Page 1000
CHAPTER 20    Managing Desktop Configurations Using Group Policy and Remote Installation Services   Page 1003
        About This Chapter   Page 1004
        Before You Begin   Page 1004
    Lesson 1: Implementing Group Policy  Page 1006
        Implementing Group Policy   Page 1006
        Creating a GPO   Page 1006
        Creating a GPO Console   Page 1007
        Delegating Administrative Control of a GPO   Page 1007
        Specifying Group Policy Settings   Page 1009
        Disabling Unused Group Policy Settings   Page 1010
        Indicating GPO Processing Exceptions   Page 1011
        Filtering GPO Scope   Page 1013
        Linking a GPO   Page 1015
        Modifying Group Policy   Page 1015
        Removing a GPO Link   Page 1016
        Deleting a GPO   Page 1016
        Editing a GPO and GPO Settings   Page 1017
        Practice: Implementing a Group Policy   Page 1017
        Lesson Summary   Page 1023
    Lesson 2: Managing Software Using Group Policy  Page 1024
        Software Management Tools   Page 1024
        Assigning Applications   Page 1025
        Publishing Applications   Page 1025
        How Software Installation Works   Page 1026
        Implementing Software Installation   Page 1027
        Planning and Preparing a Software Installation   Page 1028
        Setting Up an SDP   Page 1029
        Specifying Software Installation Defaults   Page 1029
        Deploying Software Applications   Page 1031
        Setting Automatic Installation Options   Page 1035
        Setting Up Application Categories   Page 1036
        Setting Software Application Properties   Page 1037
        Maintaining Software Applications   Page 1041
        Lesson Summary   Page 1044
    Lesson 3: Managing Special Folders Using Group Policy  Page 1045
        Folder Redirection   Page 1045
        Default Special Folder Locations   Page 1046
        Setting Up Folder Redirection   Page 1047
        Policy Removal Considerations   Page 1052
        Lesson Summary   Page 1053
    Lesson 4: Troubleshooting Group Policy  Page 1054
        Troubleshooting Group Policy   Page 1054
        Group Policy Best Practices   Page 1058
        Lesson Summary   Page 1060
    Lesson 5: Remote Installation Services Overview  Page 1061
        Remote OS Installation Overview   Page 1061
        Remote Install Server Components   Page 1062
        Remote Install Client Components   Page 1062
        How the Remote OS Installation Process Works   Page 1065
        RIS Server and Client Requirements   Page 1068
        Network Cards Supported by RIS Boot Disk   Page 1068
        Lesson Summary   Page 1070
    Lesson 6: Implementing RIS  Page 1071
        Implementing RIS   Page 1071
        Setting Up RIS   Page 1071
        Configuring RIS   Page 1073
        Create an RIPrep Image   Page 1082
        Creating an RIS Boot Disk   Page 1086
        Verifying an RIS Configuration   Page 1087
        Lesson Summary   Page 1088
    Lesson 7: Administering RIS  Page 1089
        Managing RIS   Page 1089
        Managing RIS Client Installation Images   Page 1089
        Managing RIS Client Computers   Page 1091
        Managing RIS Security   Page 1095
        Lesson Summary   Page 1098
    Lesson 8: RIS Frequently Asked Questions and Troubleshooting  Page 1099
        Frequently Asked RIS Questions   Page 1099
        Troubleshooting RIS   Page 1103
        Lesson Summary   Page 1104
    Review  Page 1105
CHAPTER 21    Managing Active Directory Security Solutions   Page 1107
        About This Chapter   Page 1107
        Before You Begin   Page 1108
    Lesson 1: Security Configuration Overview  Page 1109
        Security Configuration Settings   Page 1109
        Lesson Summary   Page 1112
    Lesson 2: Auditing  Page 1113
        Understanding Auditing   Page 1113
        Using an Audit Policy   Page 1113
        Audit Policy Guidelines   Page 1114
        Configuring Auditing   Page 1115
        Setting Up an Audit Policy   Page 1116
        Auditing Access to Files and Folders   Page 1120
        Auditing Access to Active Directory Objects   Page 1123
        Auditing Access to Printers   Page 1124
        Auditing Practices   Page 1126
        Practice: Auditing Resources and Events   Page 1127
        Lesson Summary   Page 1132
    Lesson 3: Using Security Logs  Page 1133
        Understanding Windows 2000 Logs   Page 1133
        Viewing Security Logs   Page 1134
        Locating Events   Page 1135
        Filtering Events   Page 1136
        Configuring Security Logs   Page 1138
        Archiving Security Logs   Page 1139
        Practice: Using the Security Log   Page 1140
        Lesson Summary   Page 1142
    Lesson 4: User Rights  Page 1143
        User Rights   Page 1143
        Privileges   Page 1144
        Logon Rights   Page 1147
        Assigning User Rights   Page 1148
        Lesson Summary   Page 1149
    Lesson 5: Using Security Templates  Page 1150
        Security Templates Overview   Page 1150
        Security Template Uses   Page 1150
        Predefined Security Templates   Page 1150
        Managing Security Templates   Page 1152
        Practice: Managing Security Templates   Page 1157
        Lesson Summary   Page 1158
    Lesson 6: Security Configuration and Analysis  Page 1159
        How the Security Configuration and Analysis Console Works   Page 1159
        Security Configuration   Page 1159
        Security Analysis   Page 1160
        Using Security Configuration and Analysis   Page 1160
        Practice: Using Security Configuration and Analysis   Page 1166
        Lesson Summary   Page 1168
    Lesson 7: Troubleshooting a Security Configuration  Page 1169
        Troubleshooting a Security Configuration   Page 1169
        Lesson Summary   Page 1171
    Review   Page 1172
CHAPTER 22    Managing Microsoft Windows 2000 Terminal Services   Page 1175
        About This Chapter   Page 1175
        Before You Begin   Page 1176
    Lesson 1: Introducing Terminal Services  Page 1177
        Overview of Terminal Services   Page 1177
        Lesson Summary   Page 1179
    Lesson 2: Terminal Services Tools and Installation  Page 1180
        Terminal Services Client Creator   Page 1180
        Terminal Services Manager   Page 1180
        Terminal Services Configuration   Page 1181
        Terminal Services Licensing   Page 1181
        Practice: Installing Terminal Services and Running Remote Administration   Page 1182
        Lesson Summary   Page 1184
    Lesson 3: Terminal Services Licensing Components  Page 1185
        Microsoft Clearinghouse   Page 1185
        License Server   Page 1185
        Terminal Server   Page 1186
        Client Licenses   Page 1186
        Administering the License Server   Page 1186
        Practice: Installing Terminal Services Licensing   Page 1189
        Lesson Summary   Page 1191
    Lesson 4: Deploying Terminal Services to Client Computers  Page 1192
        Preparing to Deploy Terminal Services   Page 1192
        Client Configurations   Page 1193
        Upgrading to Terminal Services   Page 1193
        Installing and Configuring Applications   Page 1194
        Practice: Installing and Configuring Terminal Services and Terminal Services Licensing   Page 1196
        Lesson Summary   Page 1200
    Review  Page 1201
CHAPTER 23    Internet Services   Page 1203
        About This Chapter   Page 1203
        Before You Begin   Page 1203
    Lesson 1: Exploring Microsoft Internet Information Services 5.0 Features  Page 1204
        Introduction to Microsoft IIS 5.0   Page 1204
        Reliability and Performance   Page 1204
        Management   Page 1207
        Security   Page 1214
        Application Environment   Page 1221
        Installing IIS 5.0   Page 1222
        Setting Up a Web Environment   Page 1223
        Getting Started   Page 1223
        Using ASP to Manage Web Site Content   Page 1227
        Practice: Accessing the Administration Web Site   Page 1229
        Lesson Summary   Page 1236
    Lesson 2: Administering a Web Environment  Page 1237
        Administering Web and FTP Sites   Page 1237
        Web Sites and FTP Sites   Page 1237
        Backing Up and Restoring IIS   Page 1245
        Managing WebDAV Publishing   Page 1246
        Creating a Publishing Directory   Page 1247
        Managing WebDAV Security   Page 1248
        Publishing and Managing Files   Page 1251
        Lesson Summary   Page 1251
    Lesson 3: Configuring and Running Telnet Services  Page 1253
        Telnet Server   Page 1253
        Starting and Stopping Telnet Server   Page 1254
        Telnet Client   Page 1258
        Practice: Configuring and Connecting to the Telnet Service   Page 1259
        Lesson Summary   Page 1261
    Review  Page 1262
CHAPTER 24    Advanced File Systems   Page 1263
        About This Chapter   Page 1263
        Before You Begin   Page 1264
    Lesson 1: Distributed File System  Page 1265
        Dfs Overview   Page 1265
        Types of Dfs Roots   Page 1268
        Configuring Dfs   Page 1269
        Practice: Creating a Dfs Root and Dfs Link   Page 1273
        Lesson Summary   Page 1278
    Lesson 2: File Replication Service  Page 1279
        FRS Replication   Page 1279
        Sites and Replication   Page 1280
        Unique Sequence Numbers   Page 1282
        Implementing FRS   Page 1283
        Lesson Summary   Page 1285
    Review  Page 1286
CHAPTER 25    Disaster Planning and Recovery   Page 1287
        About This Chapter   Page 1287
        Before You Begin   Page 1287
    Lesson 1: Implementing Disaster Protection  Page 1288
        Configuring an Uninterruptible Power Supply   Page 1288
        Implementing Disk Fault Tolerance   Page 1290
        RAID Implementations   Page 1290
        Mirrored Volumes   Page 1291
        RAID-5 Volumes   Page 1293
        Mirrored Volumes versus RAID-5 Volumes   Page 1294
        Implementing RAID Systems   Page 1295
        Lesson Summary   Page 1296
    Lesson 2: Recovering from a Disaster  Page 1298
        Repairing the Windows 2000 Installation   Page 1298
        Safe Mode   Page 1298
        Recovery Console   Page 1300
        Emergency Repair Disk   Page 1303
        Restoring Data   Page 1306
        Practice: Restoring Data   Page 1309
        Recovering a Mirrored or RAID-5 Volume   Page 1312
        Lesson Summary   Page 1314
    Review  Page 1315
CHAPTER 26    Microsoft Windows 2000 Server Network Management and Monitoring   Page 1317
        About This Chapter   Page 1317
        Before You Begin   Page 1317
    Lesson 1: Simple Network Management Protocol Service  Page 1318
        Overview of SNMP   Page 1318
        Defining SNMP Communities   Page 1324
        Installing and Configuring the SNMP Service   Page 1325
        Troubleshooting SNMP   Page 1328
        Lesson Summary   Page 1330
    Lesson 2: Network Monitor  Page 1332
        Overview of Network Monitor   Page 1332
        Capturing Frame Data   Page 1334
        Displaying Captured Data   Page 1337
        Network Monitor Performance Issues   Page 1340
        Lesson Summary   Page 1340
    Review  Page 1341
CHAPTER 27    Microsoft Windows 2000 Security   Page 1343
        About This Chapter   Page 1343
        Before You Begin   Page 1344
    Lesson 1: Public Key Infrastructure  Page 1345
        Security Properties   Page 1345
        Cryptography   Page 1346
        Certificates   Page 1351
        Certificate Services   Page 1353
        Practice: Installing and Configuring Certificate Services   Page 1362
        Lesson Summary   Page 1368
    Lesson 2: Public Key Technologies  Page 1369
        Secure Channel Authentication Package   Page 1369
        Smart Cards   Page 1370
        Authenticode   Page 1371
        Encrypting File System   Page 1372
        Practice: Configuring and Using File Encryption   Page 1378
        Internet Protocol Security   Page 1381
        Lesson Summary   Page 1385
    Lesson 3: The Kerberos Protocol in Windows 2000  Page 1386
        Overview of the Kerberos Protocol   Page 1386
        Kerberos Protocol Logon Processes   Page 1393
        Lesson Summary   Page 1396
    Lesson 4: Security Configuration Tools  Page 1397
        Security Configuration And Analysis Snap-In   Page 1397
        Security Templates Snap-In   Page 1399
        Practice: Creating and Using the Security Analysis And Configuration Snap-In   Page 1400
        Group Policy Snap-In   Page 1404
        Lesson Summary   Page 1404
    Lesson 5: Microsoft Windows 2000 Auditing  Page 1405
        Overview of Windows 2000 Auditing   Page 1405
        Planning an Audit Policy   Page 1406
        Implementing an Audit Policy   Page 1407
        Using Event Viewer   Page 1411
        Lesson Summary   Page 1414
    Review Appendix A  Questions and Answers  Page 1417
Glossary  Page 1475
Index  Page 1497
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  • Anonymous

    Posted August 17, 2001

    Great for NT4.0 MCSE's introduction into 2000

    This book provides some excellent lab exercises for introducing an NT 4.0 MCSE into 2000. Though these excersies are trival at times, the goal is to introduce someone new to the environment for which the book does a good job.

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