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From the Publisher"Finally! a practical book from practical people about management's most powerful tool - measurement. Hats off to Richard Lynch and Kelvin Cross for a long overdue job well done." Tom Peters.
"Outstanding. Finally a book that doesn't stop at what's wrong with the traditional ways of measuring success. Richard Lynch and Kelvin Cross present a clear and consistent approach to changing obsolete corporate yardssticks. Measure Up! should be required reading for any manager concerned with improvement strategies and organizational learning." Ray Stata, President, Analog Devices.