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From the Publisher"Finally! a practical book from practical people about management'smost powerful tool - measurement. Hats off to Richard Lynch andKelvin Cross for a long overdue job well done." TomPeters.
"Outstanding. Finally a book that doesn't stop at what's wrongwith the traditional ways of measuring success. Richard Lynch andKelvin Cross present a clear and consistent approach to changingobsolete corporate yardssticks. Measure Up! should berequired reading for any manager concerned with improvementstrategies and organizational learning." Ray Stata, President,Analog Devices.