Measuring E-government Efficiency: The Opinions of Public Administrators and Other Stakeholders

Measuring E-government Efficiency: The Opinions of Public Administrators and Other Stakeholders

by Manuel Pedro Rodriguez-Bolivar
     
 

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to

…  See more details below

Overview

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as topolicy-makers and stakeholders.

Read More

Product Details

ISBN-13:
9781461499817
Publisher:
Springer New York
Publication date:
04/30/2014
Series:
Public Administration and Information Technology Series, #5
Edition description:
2014
Pages:
285
Product dimensions:
6.10(w) x 9.25(h) x 0.04(d)

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >