Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

by Randy A. Steinberg
     
 

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Product Details

ISBN-13:
9781490719443
Publisher:
Trafford Publishing
Publication date:
12/04/2013
Sold by:
Barnes & Noble
Format:
NOOK Book
Sales rank:
620,189
File size:
733 KB

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