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Mediation has become recognized as a viable and cost-effective alternative to litigation for achieving a lasting resolution of all kinds of inter-personal, commercial and community disputes. This work explains what mediation is, how the mediation process works and why it works. It then provides a guide to the skills required of successful mediators, explaining the techniques employed at all stages of the process, and illustrating them with real-life mediations. Different styles of mediation, and examples of how mediation can work in tandem with other methods of dispute resolution, are reviewed by reference to specific case studies.
Overview
Designed to give a grounding in effective communication, research and problem-solving skills, the Legal Skills series aims to blend theory and practice by encouraging the reader to think through particular problems. Each book provides a theoretical framework for understanding the specific skills, reinforcing this with practical exercises to develop the reader's grasp of how these skills are used.Mediation has become recognized as a viable and cost-effective alternative to litigation for achieving a lasting resolution of all kinds of inter-personal, commercial and community disputes. This work explains what mediation is, how the mediation process works and why it works. It then provides a...