Medical Error: What Do We Know? What Do We Do? / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Hardcover)
  • All (6) from $1.99   
  • New (3) from $86.43   
  • Used (3) from $1.99   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2011

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Brand new and unread! Join our growing list of satisfied customers!

Ships from: Phoenix, MD

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2008

Feedback rating:


Condition: New

Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


The information contained in Medical Error includes contributions from experts in the field who offer a comprehensive and constructive review of medical mishaps. The book provides a useful reference for students and practitioners who must examine and assess the critical area of patient safety. Throughout Medical Error the authors stress the critical need for accountability and transparency and address a number of compelling questions: Where are we mired in outdated approaches? Where have we misinterpreted data? Where are we getting new insights? Where do we dare to be innovative? This helpful resource will prove to be a valuable tool for health care professionals who strive to improve care for all their patients.
Read More Show Less

Editorial Reviews

From the Publisher
"A new book picks up where the IOM left off...." (Canton Observer, Canton, MI; 8/04/02)

"If you expected books on medical errors to be dull, dry and depressing, this outstanding book will change your mind." (Healthcare Collaborator, March 3, 2003)

From The Critics
Stressing accountability and transparency, 12 contributions review medical mistakes, their causes, approaches to remedying them, and future prospects. Particular attention is given to the perspectives of providers and patients, the management of error, and error reduction. Appendices include a glossary and a list of Internet references. Contributors include nurses, administrators, doctors, psychologists, and scholars of law, medicine, and related fields. Annotation c. Book News, Inc., Portland, OR (
Read More Show Less

Product Details

  • ISBN-13: 9780787963958
  • Publisher: Wiley
  • Publication date: 6/17/2002
  • Edition description: 1ST
  • Edition number: 1
  • Pages: 368
  • Product dimensions: 6.14 (w) x 9.17 (h) x 1.11 (d)

Meet the Author

Marilynn M. Rosenthal is a professor and medical sociologist. She is director of the Program in Health Policy Studies at the University of Michigan in Dearborn and associate director of the University of Michigan medical school's Program in Society and Medicine, also coordinating the University of Michigan Health Policy Forum. She is the author of Dealing with Medical Malpractice, The Incompetent Doctor, and Medical Mishaps: Pieces of the Puzzle.

Kathleen M. Sutcliffe is associate professor of organizational behavior and human resource management at the University of Michigan Business School in Ann Arbor, Michigan. She is the coauthor with Karl E. Weick, of Managing the Unexpected (Jossey-Bass, 2001).

Read More Show Less

Table of Contents

Foreword (Gilbert S. Omenn).

Preface (Marilynn M. Rosenthal and Kathleen M. Sutcliffe).

The Editors.

The Contributors.

Setting the Stage.

1. What Have We Learned Since the Harvard Medical Practice Study? (David M. Studdert, Troyen A. Brennan, and Eric J. Thomas).

Error from the Perspective of Providers and Patients.

2. How Stress and Burnout Produce Medical Mistakes (Darrell A. Campbell Jr. and Patricia L. Cornett).

3. Medical Error in Primary Care (Michael D. Fetters).

4. Nurses and the "Code of Silence" (Beverly Jones).

5. The Patient's View of Medical Errors (Michael L. Millenson).

Approaches to Managing Error.

6. Error Management and Patient Safety: A Managed Care Competency (Derek van Amerongen).

7. Risk Management and Medical Errors (Margaret Copp Dawson, Ann P. Munro, Kenneth J. Appleby, and Susan Anderson).

8. Can Evidence-Based Medicine and Outcomes Research Contribute to Error Reduction? (Susan D. Horn, Joanne V. Hickey, Theresa L. Carroll, and Anne-Claire I. France).

Systems Models for Reducing Error.

9. The Reduction of Medical Errors Through Mindful Interdependence (Karl E. Weick).

10. Medical Errors: How Reliable Is Reliability Theory? (Paul R. Schulman).

11. Will Airline Safety Models Work in Medicine? (Eric J. Thomas and Robert L. Helmreich).

Where Do We Go From Here?

12. Struggling to Understand, Struggling to Act (Marilynn M. Rosenthal and Kathleen M. Sutcliffe).

Appendix One: A Collection of Definitions.

Appendix Two: A Collection of Web Site Information.

Name Index.

Subject Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)