Medical Mishaps: Pieces of the Puzzle

Overview

This book explores what we know about the incidence, causes and aftermath of medical mishaps. Increasingly the medical profession is being expected to review the performance of doctors more rigorously and systematically and to adopt proactive approaches to the management of risk. Little is known about how often medical mishaps occur, the proportion which are preventable and the impact of the mishap on those involved. Contributors to this volume are all experts in their field who can reveal something about medical...
See more details below
Available through our Marketplace sellers.
Other sellers (Hardcover)
  • All (3) from $29.23   
  • Used (3) from $29.23   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$29.23
Seller since 2006

Feedback rating:

(61675)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Good
Former Library book. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase ... benefits world literacy! Read more Show Less

Ships from: Mishawaka, IN

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$30.00
Seller since 2009

Feedback rating:

(167)

Condition: Very Good
Buckingham, England 1999 Soft Cover First Edition Very Good 8vo-over 7?"-9?" tall. 265 pages.

Ships from: Jacksonville, FL

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$78.45
Seller since 2015

Feedback rating:

(347)

Condition: Good
Possible retired library copy, some have markings or writing. May or may not include accessories such as CD or access codes.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

Overview

This book explores what we know about the incidence, causes and aftermath of medical mishaps. Increasingly the medical profession is being expected to review the performance of doctors more rigorously and systematically and to adopt proactive approaches to the management of risk. Little is known about how often medical mishaps occur, the proportion which are preventable and the impact of the mishap on those involved. Contributors to this volume are all experts in their field who can reveal something about medical mishap puzzles from a UK and international perspective. Medical mishaps are traced from their genesis and cause through to the impact they have on doctors, patients, managers, educators and those responsible for the resolution of complaints and medical negligence disputes arising from them. This volume is unique in bringing together a number of different voices.
Read More Show Less

Product Details

  • ISBN-13: 9780335202591
  • Publisher: Open University Press
  • Publication date: 1/28/1999
  • Format: Library Binding
  • Edition description: First Edition
  • Edition number: 1
  • Pages: 265
  • Product dimensions: 6.19 (w) x 9.29 (h) x 0.95 (d)

Table of Contents

List of boxes, figures and tables
Notes on contributors
Acknowledgements
Abbreviations and acronyms
Foreword
Pt. 1 Mapping and understanding medical mishaps 1
1 Beyond blaming and perfection: a multi-dimensional approach to medical mishaps 3
2 Error in medicine 20
3 Human factors approaches in medicine 39
Pt. 2 International perspectives 57
4 Medical accidents in the UK: a wasted opportunity for improvement? 59
5 Research on errors and safety in Dutch general and hospital practice 74
6 Medical accidents and mishaps: the Swedish situation 84
7 Safety of healthcare in Australia: adverse events to hospitalized patients 95
Pt. 3 The escalation and mitigation of mishaps 107
8 Calling doctors and hospitals to account: complaining and claiming as social processes 109
9 Doctors' responses to patient complaints 124
10 How doctors think about medical mishaps 141
11 Mediation of medical negligence actions: an option for the future? 154
12 Medical education: tomorrow's doctors today 168
Pt. 4 Views from the coalface 179
13 Reflecting on medical mishaps 181
14 Dysfunctional doctors: the General Medical Council's new approach 185
15 Medical mistakes: a view from the British Medical Association 197
16 The role of quality improvement 203
17 Medical mishaps: a managerial perspective 210
18 Managing risk and claims: pieces of the puzzle 221
19 The patient's perspective 228
20 Community health councils: helping patients through the complaints procedure 233
21 The right to redress: complaints and principles of grievance procedures 239
22 The price of deceit: the reflections of an advocate 246
Index 257
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)