Messages: Building Interpersonal Communication Skills / Edition 4

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Overview

Reviewer Praise for DeVito's
Messages: Building Interpersonal Communication Skills

"DeVito does an outstanding job bringing the cultural role in interpersonal communication to the students in real-world examples and thought-provoking exercises."

Shannon Valdivia, Mt. Hood Community College

"I like the format and content of Messages and its practical approach to everyday communication situations when I have compared it to other texts. "

Patricia J. Minton, Hibbing Community College

"I like all of the features and that is what I think makes this book more interesting to students. It's not just reading...students can test themselves, see the skills outside of the classroom, and have adequate review of the material. "

Julie Simanski, Des Moines Area Community College

"I use Messages because it is thorough, easy to read and helps drive home what I am trying to teach. It helps me create meaning and understanding about interpersonal relationships."

Gretchen A. Harries, Austin Community College

"I like the inclusion of ethics throughout, something often lacking in interpersonal texts, and I'm very impressed by a separate chapter on power, which is unusual and most welcome..."

Victoria Clements, College of Southern Maryland

"DeVito does a good job of incorporating new knowledge into the text and gives great 'real life' examples for the student."

Leslie Maggard, McLennan Community College

" The text is attractively laid out. I like the use of color very much...and the quotations in the margins are superb."

Chris Kennedy, Western Wyoming Community College

" The text is first rate in organization and content presentation; effective teaching of research, theory, and skills; and layout and design elements."

Dr. Leonard Barchak, McNeese State University

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Product Details

  • ISBN-13: 9780321025098
  • Publisher: Addison-Wesley
  • Publication date: 12/23/1998
  • Edition description: Older Edition
  • Edition number: 4
  • Pages: 388
  • Product dimensions: 7.98 (w) x 9.98 (h) x 0.61 (d)

Table of Contents

I. MESSAGES ABOUT THE SELF AND OTHERS.

1. Interpersonal Communication.

What Is Interpersonal Communication?

Principles of Interpersonal Communication.

Culture and Interpersonal Communication.

2. The Self in Interpersonal Communication.

Self-Concept and Self-Awareness.

Self-Disclosure.

Interpersonal Apprehension.

3. Perception in Interpersonal Communication.

The Stages of Perception.

The Process of Perception.

Increasing Accuracy in Interpersonal Perception.

4. Listening in Interpersonal Communication.

The Stages of Listening.

Styles of Listening Effectively.

Listening, Culture, and Gender.

II. MESSAGES: SPOKEN AND UNSPOKEN.

5. Verbal Messages.

Principles of Verbal Messages.

Confirmation and Disconfirmation.

Using Verbal Messages Effectively and Critically.

6. Nonverbal Messages.

The Functions of Nonverbal Messages.

The Channels of Nonverbal Messages.

Culture and Nonverbal Messages.

7. Emotional Messages.

Principles of Emotions and Emotional Messages.

Obstacles in Communicating Emotions.

Guidelines for Communicating Emotions.

8. Conversation Messages.

The Process of Conversation.

Managing Conversation.

Effective Conversation.

III. MESSAGES IN CONTEXT.

9. Culture and Interpersonal Communication.

Cultural and Intercultural Communication.

Cultural Differences.

Improving Intercultural Communication.

10. Relationships and Interpersonal Communication.

Interpersonal Relationships.

Relationship Stages.

Relationship Types.

11. Conflict and Interpersonal Communication.

Principles of Interpersonal Conflict.

Conflict Resolution Stages.

Conflict Management Strategies.

12. Power and Interpersonal Communication.

Principles of Power.

Intrapersonal Power: Self-Esteem.

Interpersonal Power: Assertiveness.

Glossary of Interpersonal Communication Concepts.

Glossary of Interpersonal Communication Skills.

Bibliography.

Index.

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