Messages: The Communications Skills Book / Edition 2

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1995 Trade paperback 2nd ed. New. Trade paperback (US). New. No remainder marks, Glued binding. 320 p. Audience: General/trade. Effective communication is essential to career ... success, stable family life, and personal happiness. Since its publication in 1983, Messages has become a proven standard in the field of books on communication skills, showing readers how to improve relationships and personal effectiveness by mastering the art of public speaking, body language, assertiveness, negotiating, and more. Read more Show Less

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More About This Textbook

Product Details

  • ISBN-13: 9781572240223
  • Publisher: New Harbinger Publications
  • Publication date: 1/28/1995
  • Series: Unassigned Series
  • Edition number: 2
  • Pages: 309
  • Product dimensions: 5.96 (w) x 9.12 (h) x 0.76 (d)

Table of Contents

Introduction 1
I Basic Skills
1 Listening 5
2 Self-Disclosure 21
3 Expressing 33
II Advanced Skills
4 Body Language 53
5 Paralanguage and Metamessages 63
6 Hidden Agendas 73
7 Transactional Analysis 81
8 Clarifying Language 93
9 Culture and Gender 107
III Conflict Skills
10 Assertiveness Training 121
11 Fair Fighting 143
12 Negotiation 153
IV Social Skills
13 Prejudgment 167
14 Making Contact 179
V Family Skills
15 Sexual Communication 195
16 Communicating With Children 211
17 Family Communications 229
VI Public Skills
18 Influencing Others 245
19 Small Groups 253
20 Public Speaking 265
21 Interviewing 279
Bibliography 301
Index 305
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Customer Reviews

Average Rating 5
( 5 )
Rating Distribution

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Sort by: Showing all of 5 Customer Reviews

  • Anonymous

    Posted January 30, 2013

    Very enlightening

    One of the things that I liked best about this book was that it described some of the negative/manipulative communications styles--it was easy to recognize those who I have seen use these styles. It also provides PRACTICAL ways to communicates--this book is not all theory, like some other communication books. I would recommend it to anyone who wants to improve his or her communication skills. Very helpful.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted August 25, 2004

    Great for the Shy and Socialy Un-connected

    Messages is a great way for people to reflect on whatever social issues they may not even know they have. It's a great way to learn the difference between possitively and nagatively communicating with people.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted January 4, 2012

    Text Availability Through Nook App

    It was awesome being able to buy my school text book in NOOK format. Now I am never without my text which has made it extremely easy to keep up with my reading assignments. I have access at all times, on my iPhone, iPad, laptop and work computer. I wish more school texts would become available as Nook books. It would make my life so much simpler.

    0 out of 2 people found this review helpful.

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  • Anonymous

    Posted May 16, 2013

    No text was provided for this review.

  • Anonymous

    Posted December 15, 2011

    No text was provided for this review.

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