Messages: The Communication Skills Book [NOOK Book]

Overview

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members,...

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Messages: The Communication Skills Book

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Overview

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:

  • Read body language
  • Develop skills for couples communication
  • Negotiate and resolve conflicts
  • Communicate with family members
  • Handle group interactions
  • Talk to children
  • Master public speaking
  • Prepare for job interviews

Messages is a comprehensive handbook in a most important human skill-personal communication. Reading it made me feel like an enthusiastic partner in an achievable learning endeavor.
-Virginia Satir, author of Peoplemaking and The New Peoplemaking

Effective communication is essential to career success, stable family life, and personal happiness. Since its publication in 1983, Messages has become a proven standard in the field of books on communication skills, showing readers how to improve relationships and personal effectiveness by mastering the art of public speaking, body language, assertiveness, negotiating, and more.

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Product Details

  • ISBN-13: 9781572248533
  • Publisher: New Harbinger Publications
  • Publication date: 8/1/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 360
  • Sales rank: 1,290,050
  • File size: 3 MB

Meet the Author


Matthew McKay, PhD, is a professor at the Wright Institute in Berkeley, CA. He has authored and coauthored numerous books, including The Relaxation and Stress Reduction Workbook, Self-Esteem, Thoughts and Feelings, When Anger Hurts, and ACT on Life Not on Anger. He has also penned two fiction novels, Us and The Wawona Hotel. McKay received his PhD in clinical psychology from the California School of Professional Psychology, and specializes in the cognitive behavioral treatment of anxiety and depression. He lives and works in the Bay Area.


Martha Davis, PhD, was a psychologist in the department of psychiatry at Kaiser Permanente Medical Center in Santa Clara, CA, where she practiced individual, couple, and group psychotherapy for more than thirty years prior to her retirement. She is coauthor of Thoughts and Feelings and The Relaxation and Stress Reduction Workbook.


Patrick Fanning is a professional writer in the mental health field and the founder of a men's support group in northern California. He has authored and coauthored eight self-help books, including Self-Esteem, Thoughts and Feelings, Couple Skills, and Mind and Emotions.

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Table of Contents

Introduction 1
I Basic Skills
1 Listening 5
2 Self-Disclosure 21
3 Expressing 33
II Advanced Skills
4 Body Language 53
5 Paralanguage and Metamessages 63
6 Hidden Agendas 73
7 Transactional Analysis 81
8 Clarifying Language 93
9 Culture and Gender 107
III Conflict Skills
10 Assertiveness Training 121
11 Fair Fighting 143
12 Negotiation 153
IV Social Skills
13 Prejudgment 167
14 Making Contact 179
V Family Skills
15 Sexual Communication 195
16 Communicating With Children 211
17 Family Communications 229
VI Public Skills
18 Influencing Others 245
19 Small Groups 253
20 Public Speaking 265
21 Interviewing 279
Bibliography 301
Index 305
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Customer Reviews

Average Rating 5
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Sort by: Showing all of 5 Customer Reviews
  • Anonymous

    Posted January 30, 2013

    Very enlightening

    One of the things that I liked best about this book was that it described some of the negative/manipulative communications styles--it was easy to recognize those who I have seen use these styles. It also provides PRACTICAL ways to communicates--this book is not all theory, like some other communication books. I would recommend it to anyone who wants to improve his or her communication skills. Very helpful.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted August 25, 2004

    Great for the Shy and Socialy Un-connected

    Messages is a great way for people to reflect on whatever social issues they may not even know they have. It's a great way to learn the difference between possitively and nagatively communicating with people.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted January 4, 2012

    Text Availability Through Nook App

    It was awesome being able to buy my school text book in NOOK format. Now I am never without my text which has made it extremely easy to keep up with my reading assignments. I have access at all times, on my iPhone, iPad, laptop and work computer. I wish more school texts would become available as Nook books. It would make my life so much simpler.

    0 out of 3 people found this review helpful.

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  • Anonymous

    Posted May 16, 2013

    No text was provided for this review.

  • Anonymous

    Posted December 15, 2011

    No text was provided for this review.

Sort by: Showing all of 5 Customer Reviews

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