Micosoft Exchange Server 2003: Administration Companion


Get your mission-critical messaging and collaboration systems up and running quickly with the essential guide to deploying and managing Exchange Server 2003. This comprehensive administrator’s reference details system features and capabilities, sharing hands-on insights for exploiting new connectivity, information management, and security features; integration with Microsoft Windows Server 2003; and other enhancements. Whether you’re migrating from a previous version of Exchange or performing a clean ...

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Get your mission-critical messaging and collaboration systems up and running quickly with the essential guide to deploying and managing Exchange Server 2003. This comprehensive administrator’s reference details system features and capabilities, sharing hands-on insights for exploiting new connectivity, information management, and security features; integration with Microsoft Windows Server 2003; and other enhancements. Whether you’re migrating from a previous version of Exchange or performing a clean installation, you’ll find the easy-to-follow procedures, practical workarounds, and key troubleshooting tactics you need for everyday, on-the-job results.

Discover how to:

  • Perform an enterprise needs assessment and develop your deployment plan
  • Plan a migration strategy from Exchange Server 5.5—including planning for coexistence
  • Prepare servers and clients; verify the installation
  • Create security policies, manage PKI and certificates, and configure other security services
  • Configure Internet protocols—SMTP, POP3, IMAP4, NNTP, and LDAP
  • Set up and manage recipients, public folders, storage groups, and administrative and routing groups
  • Exploit new interoperability and mobile access features, including enhancements to Microsoft Office Outlook 2003 and Outlook Web Access
  • Implement backups and disaster recovery plans
  • Monitor, troubleshoot, and tune server performance

Exchange Server 2003 evaluation software inside!

  • Try Microsoft Exchange Server 2003, Enterprise Edition, with 120-day evaluation software on CD.

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com.

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Product Details

  • ISBN-13: 9780735619791
  • Publisher: Microsoft Press
  • Publication date: 11/12/2003
  • Edition description: 2003 ed.
  • Pages: 752
  • Product dimensions: 7.58 (w) x 9.26 (h) x 2.10 (d)

Meet the Author

Walter Glenn is a freelance consultant, writer, and editor in Huntsville, Alabama. He has been working in the computer industry for over a decade and provides solutions for small-to medium-sized businesses. Walter is a Microsoft Certified Systems Engineer and Trainer who specializes in Internet and networking technologies.

Bill English, MCTS, MVP, MCT, is an author and educator specializing in SharePoint technologies. He runs a leading training and consulting company, has written more than 10 books, and speaks at the Microsoft Office SharePoint Conference, Comdex, and other events.

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Table of Contents

Overview of Contents;
Overview of Conventions;
Talk to Us;
Part I: Introduction;
Chapter 1: Introducing Exchange Server 2003;
1.1 What Is Exchange Server?;
1.2 Versions of Exchange Server 2003;
1.3 Basic Concepts;
1.4 New Features in Exchange Server 2003;
1.5 Summary;
Chapter 2: Understanding Exchange Server Storage Architecture;
2.1 Storage Design Goals in Exchange Server 2003;
2.2 Database File Structure;
2.3 Data Recovery and Transaction Logs;
2.4 Installable File System;
2.5 Public Folders;
2.6 Client Access to Exchange 2003 Stores;
2.7 Indexing;
2.8 Front-End/Back-End Servers;
2.9 Summary;
Chapter 3: Understanding Exchange Server Routing Architecture;
3.1 Routing Groups;
3.2 Routing Groups and Public Folders;
3.3 Overview of the Transport Architecture;
3.4 Routing Group Topologies;
3.5 Link State Information;
3.6 Summary;
Chapter 4: Understanding Windows Server 2003 Integration;
4.1 Brief Overview of Active Directory;
4.2 Other Active Directory Components;
4.3 Exchange Server 2003 and Active Directory;
4.4 Integration with Internet Information Services 6.0;
4.5 DNS Configuration;
4.6 Summary;
Part II: Planning;
Chapter 5: Assessing Needs;
5.1 Defining User Needs;
5.2 Assessing Current Resources;
5.3 Defining Administrative Needs;
5.4 Summary;
Chapter 6: Planning for Development;
6.1 Planning the Organization;
6.2 Planning Routing Groups;
6.3 Planning Servers;
6.4 Summary;
Part III: Deployment;
Chapter 7: Installing Exchange Server 2003;
7.1 Preparing for the Installation;
7.2 Installing Exchange Server 2003;
7.3 Verifying Your Installation;
7.4 Summary;
Chapter 8: Managing Exchange Server 2003;
8.1 Microsoft Management Console;
8.2 Using the Exchange System Snap-in;
8.3 Examining the Exchange Hierarchy;
8.4 Customizing an Exchange System Console;
8.5 Summary;
Chapter 9: Creating and Managing Recipients;
9.1 Understanding Recipient Types;
9.2 Users;
9.3 Contacts;
9.4 Groups;
9.5 Searching for Recipients;
9.6 Templates;
9.7 Recipient Policies;
9.8 Address Lists;
9.9 Summary;
Chapter 10: Using Public Folders;
10.1 Understanding Public Folder Storage;
10.2 Using Public Folders in Microsoft Outlook 2003;
10.3 Using Public Folders in the Exchange System Snap-In;
10.4 Replicating a Public Folder;
10.5 Summary;
Chapter 11: Using Storage Groups;
11.1 Review of Exchange 2003 Storage Architecture;
11.2 Benefits of Using Storage Groups;
11.3 Planning Storage Groups;
11.4 Creating Storage Groups;
11.5 Creating Stores;
11.6 Moving Transaction Log Files and Database Files;
11.7 Deleting Stores or Storage Groups;
11.8 Creating a Full-Text Index;
11.9 Summary;
Chapter 12: Using Administrative and Routing Groups;
12.1 Administrative Group Concepts;
12.2 Administrative Groups and Permissions;
12.3 Creating an Administrative Group;
12.4 Exchange 2003 Policies;
12.5 Creating and Managing Routing Groups;
12.6 Summary;
Chapter 13: Connecting Routing Groups;
13.1 Routing Group Connector;
13.2 SMTP Connector;
13.3 Link State Administration;
13.4 Summary;
Part IV: Upgrading and Migrating;
Chapter 14: Planning a Migration to Exchange Server 2003;
14.1 Differentiating Between Migration and Upgrade;
14.2 Planning the Migration Strategy;
14.3 Taking a Current Snapshot;
14.4 Choosing Network Migration Tools;
14.5 Creating the Migration Team;
14.6 Deciding When to Move Users;
14.7 Creating a Deployment Plan;
14.8 Sample Migration Plan Outline;
14.9 Summary;
Chapter 15: Migrating to Exchange Server 2003;
15.1 The Example Scenario;
15.2 Understanding the Big Picture;
15.3 Migrating Windows NT Accounts to Active Directory;
15.4 Migrating Exchange Account Information;
15.5 Managing Duplicate Accounts;
15.6 Finishing the Account Migration from Exchange 5.5;
15.7 Installing Exchange 2003 into the Exchange 5.5 Site;
15.8 Using Exmerge;
15.9 Migrating Public Folders;
15.10 Finishing the Migration;
15.11 Decommissioning and Removing the Last Exchange 5.5 Server and Site;
15.12 Considering a Rollback;
15.13 Summary;
Chapter 16: Coexisting with Previous Versions of Exchange;
16.1 Coexisting with the Exchange 5.x Directory;
16.2 Working with Sites, Administrative Groups, and Routing Groups;
16.3 Handling Other Coexistence Issues;
16.4 Summary;
Part V: Clients;
Chapter 17: Overview of Exchange Clients;
17.1 Microsoft Outlook;
17.2 Microsoft Outlook Express;
17.3 Outlook Web Access;
17.4 Exchange Client;
17.5 Schedule+;
17.6 Standard Internet E-Mail Clients;
17.7 Choosing a Client for Exchange Server;
17.8 Summary;
Chapter 18: Deploying Outlook 2003;
18.1 Installing Outlook 2003;
18.2 Supporting Outlook 2003;
18.3 Summary;
Chapter 19: Supporting Outlook Web Access;
19.1 Features of OWA;
19.2 Managing OWA;
19.3 Deploying OWA;
19.4 OWA User Features;
19.5 Summary;
Chapter 20: Supporting Internet Protocols and SMTP;
20.1 Simple Mail Transfer Protocol;
20.2 Post Office Protocol 3;
20.3 Internet Messaging Access Protocol 4;
20.4 Network News Transfer Protocol;
20.5 Lightweight Directory Access Protocol;
20.6 Summary;
Part VI: Functionality;
Chapter 21: Connecting to Other Messaging Systems with X.400;
21.1 Overview of X.400;
21.2 Creating an MTA Service Transport Stack;
21.3 Creating an X.400 Connector;
21.4 Summary;
Chapter 22: Mobile Services in Exchange Server 2003;
22.1 Exchange ActiveSync;
22.2 Outlook Mobile Access;
22.3 Summary;
Part VII: Security;
Chapter 23: Security Policies and Exchange Server 2003;
23.1 Why Are Information Security Policies Important?;
23.2 Information Security Policies and Electronic Policies;
23.3 Information Security Policies for Exchange Server 2003;
23.4 Summary;
Chapter 24: Exchange Server Security;
24.1 The Scope of Security;
24.2 Motivations of an Attacker;
24.3 How Hackers Work;
24.4 Physical Security;
24.5 Administrative Security;
24.6 SMTP Security;
24.7 Computer Viruses;
24.8 Junk E-Mail;
24.9 Summary;
Chapter 25: Securing Exchange Server 2003 Messages;
25.1 Windows Server 2003 Security Protocols;
25.2 Understanding the Public-Key Infrastructure in Windows Server 2003;
25.3 Managing the Public-Key Infrastructure;
25.4 Securing Messaging in Outlook 2003;
25.5 Installing Exchange Certificate Templates;
25.6 Working with the Local Certificate Store;
25.7 Understanding How Exchange Server 2003 Integrates with Windows Server 2003 Security;
25.8 Cross-Forest Authentication;
25.9 Summary;
Part VIII: Maintenance;
Chapter 26: Monitoring Exchange Server 2003;
26.1 Using Event Viewer;
26.2 Using Diagnostics Logging;
26.3 Using Exchange Monitors;
26.4 Tracking Messages;
26.5 Using System Monitor;
26.6 Using SNMP and the MADMAN MIB;
26.7 Summary;
Chapter 27: Disaster Recovery of an Exchange Server 2003 Database;
27.1 Backup and Restore Strategy;
27.2 Recovery Scenarios;
27.3 Best Practices;
27.4 Shadow Copies and Exchange Server 2003;
27.5 Summary;
Chapter 28: Troubleshooting Exchange Server 2003;
28.1 Using Troubleshooting Tools;
28.2 Other Useful Utilities;
28.3 Finding Help;
28.4 Summary;
Chapter 29: Tuning Exchange Server 2003 Performance;
29.1 Understanding How the Performance Snap-in Works;
29.2 Evaluating the Four Main Subsystems in Windows;
29.3 Using the Performance Snap-in to Tune Exchange Server 2003;
29.4 Summary;
Part IX: Appendixes;
Appendix A: Default Directory Structure for Exchange Server 2003;
Appendix B: Delivery Status Notification Codes;
Appendix C: Log File Locations;
System Requirements;
Additional Software Required to Use Specific Features in Exchange 2003 Enterprise Edition;

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