Table of Contents
Introduction xi
Module 1 Introduction to windows 10 1
Understanding Operating Systems 1
Operating System Architecture 2
Windows 10 Extras 2
Alternative Operating Systems 3
Windows 10 Editions 3
Windows 10 Home 3
Windows 10 Pro 4
Windows 10 Pro for Workstations 4
Windows 10 Enterprise 4
Windows 10 Enterprise LTSC 5
Windows 10 Education Editions 5
Windows 10 N & KN Editions 5
32-Bit Versions 6
Installing Windows 10 6
Hardware Requirements 6
DVD Boot Installation 7
Upgrading to Windows 10 9
Edition Upgrades 9
Licensing Windows 10 10
Activating Windows 10 10
OEM and FPP License Activation 10
Volume License Activation 11
Troubleshooting MAK Activation 12
Troubleshooting KMS Activation 12
Troubleshooting Active Directory-Based Activation 13
Using Windows 10 14
Lock Screen 14
Start Menu 15
Search Interface 16
Taskbar 16
Notification Area 17
Advanced Window Management 18
Windows 10 Networking Models 19
Workgroup Model 20
Domain Model 20
Azure AD Join 21
Summary 22
Key terms 22
Review questions 22
Case projects 24
Module 2 Using the system utilities 25
Settings Overview 25
Administrative Tools 29
Microsoft Management Console 31
Computer Management 32
Services 33
Command-Line Administration Tools 36
Command Prompt 36
Windows PowerShell 37
Display 41
Display Settings 41
Visual Effects 43
Desktop Backgrounds 44
Screen Savers 44
Multiple Monitors 45
Managing Optional Features 46
Hardware Management 48
Device Drivers 48
Device Driver Compatibility 49
Device Manager 49
Device Driver Signing 51
Hardware Component Installation 52
Power Management 53
ACPI States 54
Modern Standby 54
Legacy Power Management 55
Power Plans 55
Fast Startup 57
Power Button Options 57
Troubleshooting Power Management 58
Task Scheduler 60
Summary 63
Key terms 64
Review questions 64
Case projects 66
Module 3 User management 67
User Accounts 67
Sign-In Methods 68
Naming Conventions 72
Default User Accounts 72
Default Groups 74
Creating and Managing User Accounts 75
Accounts 76
User Accounts Applet 78
Local Users and Groups MMC Snap-In 79
Command-Line User Management 83
Managing User Profiles 84
The Default Profile 85
Mandatory Profiles 86
Roaming Profiles 86
Folder Redirection 87
The Public Profile 87
Start Menu and Taskbar Customization 88
Advanced Authentication Methods 90
Picture Password 90
Windows Hello PIN 90
Windows Hello Biometric Authentication 91
Windows Hello for Business 92
Security Key 92
Dynamic Lock 93
Smart Cards 93
Network Integration 94
Peer-to-Peer Networks 94
Domain-Based Networks 95
Cached Credentials 95
Azure AD Join 96
Summary 97
Key terms 97
Review questions 98
Case projects 99
Module 4 Networking 101
Networking Overview 101
Network and Internet Settings 102
Network and Sharing Center 102
Remembered Networks 103
Connections 106
IP Version 4 109
IPv4 Addresses 109
Subnet Masks 110
Default Gateways 112
DNS 112
WINS 112
Methods for Configuring IPv4 113
Essential Networking Tools 116
Troubleshooting IPv4 120
IP Version 6 123
IPv6 Address Notation 123
IPv6 Address Types 123
Methods for Configuring IPv6 125
Troubleshooting IPv6 Settings 128
Internet connectivity 129
Single-Computer Internet Connectivity 129
Shared Internet Connectivity 130
Wireless networking 134
Creating a Wireless Connection 135
Managing Wireless Connections 137
Troubleshooting Wireless Connections 140
Windows defender firewall 143
Basic Firewall Configuration 144
Advanced Firewall Configuration 146
Summary 158
Key terms 158
Review questions 159
Case projects 161
Module 5 Managing disks and file systems 163
Disk technology 164
Internal Disk 164
External Disk 164
Virtual Hard Disk (VHD) 164
Multiple Disks as One Logical Disk 164
Disk partition styles 165
Disk types 165
Basic Disks 165
Dynamic Disks 165
Storage Spaces 166
Disk management tools 167
Disk Management Console 167
DiskPart 167
Storage Cmdlets in Windows PowerShell 169
Managing physical disks 170
Adding a New Drive 170
Moving Drives 171
Virtual disk management tasks 171
Creating VHDs 172
Attaching and Detaching VHDs 173
Managing storage spaces 174
Creating an Initial Storage Pool and Storage Space 174
Maintaining Storage Pools and Storage Spaces 176
Configuring Storage Spaces Fault Tolerance 177
File systems 178
File Allocation Table (FAT) 178
New Technology File System (NTFS) 179
Resilient File System (ReFS) 183
Universal Disk Format (UDF) 184
File system tasks 184
Changing Drive Letters 184
Converting File Systems 184
File and folder attributes 185
Managing Attributes 187
Copying and Moving Compressed Files 188
File and folder permissions 188
Default Folder Permissions 188
Basic NTFS Permissions 190
Advanced NTFS Permissions 190
Permission Scope 190
Permission Inheritance 192
Effective Permissions 193
Ownership 193
Permission Changes when Content Is Copied or Moved 194
Permission Strategy Considerations 195
File sharing 196
Sharing Individual Files 196
Sharing the Public Folder 197
Creating and Managing Shared Folders 198
Monitoring Shared Folders 205
Summary 207
Key terms 208
Review questions 208
Case projects 210
Module 6 Windows 10 security features 213
Windows 10 Security Policies 213
Account Policies 214
Local Policies 216
AppLocker 217
Software Restriction Policies 223
Other Security Policies 223
Auditing 224
User Account Control 228
Application Manifest 228
UAC Configuration 228
Malware Protection 231
Virus and Threat Protection 232
App & Browser Control 237
Device Security 238
Data Security 239
Encryption Algorithms 240
Encrypting File System 242
BitLocker Drive Encryption 246
Windows Update 251
Servicing Branches 252
Controlling Windows Updates 252
Removing Windows Updates 255
Updating Microsoft Store Apps 256
Summary 257
Key terms 258
Review questions 258
Case projects 260
Module 7 User productivity tools 261
File Explorer 261
Ribbon Tabs 262
Libraries 263
Search 264
OneDrive 267
OneDrive Client 267
OneDrive Web Interface 268
Managing Files 270
Sharing Files and Folders 270
Managing Synchronization 270
Controlling Network Utilization 270
Personal Vault 271
OneDrive for Business 271
Printing 273
Printing Scenarios 273
Printer Drivers 274
Printer Management Tools 277
Printer Configuration 281
Browsers 285
Microsoft Edge 285
Security Zones 287
Group Policy Settings for Microsoft Edge 288
IE Mode 289
Accessories and Shortcuts 291
Text Editing 292
Graphics Editing 293
Summary 294
Key terms 294
Review questions 294
Case projects 296
Module 8 Windows 10 application support 297
Application Environments 297
Windows API 298
.NET Framework 299
Universal Windows Platform 299
Legacy Applications 300
The Registry 300
Registry Structure 300
Registry Editing Tools 302
Installing Apps 305
Automating MSI Installation 305
UWP Apps 307
MSIX Deployment 309
Windows 10 in S Mode 310
Microsoft 365 Apps Click-to-Run Deployment 310
App Compatibility 311
Compatibility Settings for Executables 311
Windows ADK Tools 312
Desktop Analytics 314
Client Hyper-V 314
Virtual Desktop Infrastructure and RemoteApp 314
App-V 315
Remote Desktop Services 315
RemoteApp 315
Accessing Virtual Desktops and RemoteApp 316
Windows Virtual Desktop 317
Summary 318
Key terms 318
Review questions 318
Case projects 320
Module 9 Performance tuning and system recovery 321
Performance Tuning Overview 321
Establishing a Baseline 322
Recognizing Bottlenecks 322
Tuning Performance 324
Performance Monitoring Tools 324
Task Manager 324
Resource Monitor 327
Performance Monitor 329
Performance Options 335
Controlling Application Startup 336
Tools for Managing Application Startup 336
Startup Methods Used by Applications 338
Troubleshooting Windows 10 Errors 339
Steps Recorder 339
Reliability Monitor 340
Event Viewer 341
Local File Recovery and Backup 344
Configuring File History 345
Configuring Backup and Restore (Windows 7) 347
Restoring Previous Versions of Files and Folders 347
System Recovery 349
Reset this PC 350
Windows Recovery Environment 351
Restore Points 353
Recovery Drive 355
Summary 355
Key terms 356
Review questions 356
Case projects 357
Module 10 Enterprise computing 359
Active Directory 359
Active Directory Structure 360
Active Directory Partitions 363
Active Directory Sites and Replication 363
Active Directory and DNS 363
Joining a Domain 364
Time Synchronization 366
Offline Domain Join 366
Group Policy 367
Group Policy Inheritance 368
Group Policy Preferences 369
Multiple Local Policies 371
Controlling Device Installation 372
Enterprise Management Tools 374
Windows Server Update Services 374
Microsoft Endpoint Configuration Manager 376
Microsoft BitLocker Administration and Monitoring 376
Enterprise File Services 377
Distributed File System 377
BranchCache 378
Microsoft Cloud Services 379
Azure AD 380
Azure AD Join 380
Microsoft Intune 381
Summary 381
Key terms 382
Review questions 382
Case projects 383
Module 11 Managing enterprise clients 385
Troubleshooting and Managing Enterprise Clients 385
Remote Desktop 386
Remote Assistance 391
Quick Assist 393
MMC Snap-Ins 394
Registry Editor 396
Windows PowerShell Remoting 397
Managing Profiles for Roaming Users 398
Mapped Drive Letters 398
Folder Redirection 399
Credential Roaming 399
User Experience Visualization 399
Profile Synchronization with Microsoft Account or Azure AD 400
Using a VPN for Remote Access 400
Configuring VPN Clients 401
VPN Protocols 401
Creating a VPN Connection 403
Automated VPN Deployment 404
Authentication Protocols 406
Network Settings 407
Always On VPN 408
DirectAccess 409
Synchronizing Data for Mobile Ciients 409
OneDrive 410
Offline Files 410
Work Folders 411
Summary 412
Key terms 412
Review questions 413
Case projects 414
Module 12 Automating windows 10 deployment 415
Windows 10 Installation Methods 415
OEM installation 416
Removable Media Installation 416
Distribution Share Installation 416
Image-Based Installation 416
Windows 10 Installation Types 417
Upgrade Installations 417
Clean Installations 417
Migrating User Settings and Files 418
Windows 10 Assessment and Deployment Kit 418
Windows PE 420
Unattended Installation 422
Configuration Passes 422
Answer File Names and Locations 424
Windows System Image Manager 424
Preparing Windows 10 for Imaging 429
Configuration Passes for Image-Based Installation 430
Sysprep System Cleanup Actions 430
Sysprep Limitations 431
Sysprep Command-Line Options 431
Using DISM for Imaging 433
Image File Formats 433
Windows PE Boot Media Creation 434
Capturing and Applying WIM Images 435
Capturing and Applying FFU Images 437
Image Maintenance 438
Provisioning 439
Enterprise Deployment Tools 442
User State Migration Tool 442
Windows Deployment Services 443
Microsoft Deployment Toolkit 444
Windows AutoPilot 445
Summary 446
Key terms 446
Review questions 447
Case projects 448
Appendix A Microsoft windows exam MD-100 objectives 449
Appendix B Preparing for certification exams 453
Glossary 454
Index 468
