Microsoft CRM For Dummies

Microsoft CRM For Dummies

by Joel Scott, Michael DeLisa
     
 

Tailor Microsoft CRM to manage records and workflow for your business

Find out how to target your sales efforts and become a customer service leader

A happy customer is a repeat customer, so how do you make ’em happy? You can manage, with Microsoft CRM and this friendly guide by your side! Find out how easily you can provide super service, track your

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Overview

Tailor Microsoft CRM to manage records and workflow for your business

Find out how to target your sales efforts and become a customer service leader

A happy customer is a repeat customer, so how do you make ’em happy? You can manage, with Microsoft CRM and this friendly guide by your side! Find out how easily you can provide super service, track your invoices, sell more effectively, maximize your leads, and show your customers they’re tops on your list.

The Dummies Way

  • Explanations in plain English
  • "Get in, get out" information
  • Icons and other navigational aids
  • Tear-out cheat sheet
  • Top ten lists
  • A dash of humor and fun

Product Details

ISBN-13:
9780764516986
Publisher:
Wiley
Publication date:
08/01/2003
Series:
For Dummies Series
Pages:
380
Sales rank:
456,008
Product dimensions:
9.25(w) x 7.50(h) x 0.80(d)

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