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Microsoft Exchange Server 5.5 Administrator's Companion


Get the authoritative information you need to plan, install, and administer Microsoft's comprehensive messaging and collaboration platform with this Administrator's Companion. This one-volume reference provides ready answers and advice, including instructive examples, sequential procedures, and troubleshooting tips-plus a CD-ROM loaded with sample utilities and a fully searchable electronic version of the text.

Coverage includes:

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Get the authoritative information you need to plan, install, and administer Microsoft's comprehensive messaging and collaboration platform with this Administrator's Companion. This one-volume reference provides ready answers and advice, including instructive examples, sequential procedures, and troubleshooting tips-plus a CD-ROM loaded with sample utilities and a fully searchable electronic version of the text.

Coverage includes:

  • System specifics-investigate version 5.5 topology and services, including the information store, directory services, and Message Transfer Agent
  • Installation and upgrades-find tutorials and guidelines for setting up new and existing sites and servers; verify and optimize your installation with the Performance Optimizer
  • Deploying Exchange clients-including the Microsoft Outlookr messaging and collaboration client
  • Administration-use tools such as the Exchange Administrator and User Manager to create recipients, configure mailboxes, and manage addressing and routing
  • Optimizing message flow-extend system functionality with the enhanced Internet protocol support in Exchange Server 5.5; connect and manage multiple sites and servers using Site Connector, X.400 Connector, and the Dynamic RAS Connector; replicate sites and servers
  • Creating applications in Exchange-from basic applications and customized forms to groupware solutions built with Collaborative Data Objects and the Active Server platform
  • Troubleshooting-configure system security, back up and restore data, monitor performance, and resolve common problems
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Editorial Reviews

A book/CD-ROM package providing information on planning, installing, and administering Microsoft's messaging and collaboration platform. Coverage includes system specifics, installation and upgrades, deploying clients, administration, optimizing message flow, creating applications, and troubleshooting. Includes examples, sequential procedures, and tips. For information technology implementers. The companion CD-ROM contains sample utilities and an electronic version of the text. The author has worked in the field of data processing for over 15 years, and is currently with a computing services firm. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780735606463
  • Publisher: Microsoft Press
  • Publication date: 6/16/1999
  • Pages: 800
  • Product dimensions: 7.61 (w) x 9.58 (h) x 1.94 (d)

Meet the Author

Rick Greenwald has been active in the world of computer software for over two decades, including stints with Data General, Cognos, and Gupta. He is currently Director of Product Management with Oracle Corporation, responsible for the Oracle Database Cloud. He has been a principal author of 19 books and countless articles on a variety of technical topics, and has spoken at conferences and training sessions across six continents. Rick’s titles include 4 editions of Oracle Essentials (principal author with Robert Stackowiak and Jonathan Stern, O'Reilly Media, Inc), a number of books on Application Express and its predecessors, and books on data warehousing, Oracle programming and Exadata.

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Table of Contents

Account lists, extraction. See NetWare account lists; Windows NT accounts.
Accounts, creation, 161. See also Exchange Administrator; Special accounts.
    addition. See Forms.
    hiding, 584-585
    screen, 445-446
Actions property sheet, 473
Active Server components, 28-29
Active Server Pages
    form-called creation, 641-648
    introduction, 631-632
    usage, 632-638
Active Server Platform (ASP), 24, 626
    introduction, 627-631
    usage reasons, 650-651
Active Server Platform (ASP) application
    benefits, 651
    building, 638-649
    finishing, 649
    goal, 638-639
Add Child, 351
Add-ins, 136, 194-195
Address book. See Offline address book.
    hiding, 174, 183, 301
Address Book Display Name, 298
Address book views, 30
    usage, 185-188
Address generators. See E-mail.
Address lists, 12
Address space property sheet, 231, 258-160
Address Types, 275
Addressing, 87-88, 136, 195-199
    understanding. See SMTP.
Admin attributes, modification, 352
Administration property sheet, 289-290
Administrative access, limitation. See Home site.
Administrative note, 174
Administrator. See Exchange Administrator.
    access restriction, 497
    copying. See Outgoing messages.
    mailbox, 266, 316-317
Advanced property sheet, 172-174, 178-179, 204-205, 241-242, 260-261, 299-301, 335
Advanced protocol support, configuration, 324-345
Advanced search, usage, 480-481
Age limits, 299
    property sheet, 295-297
Alerter Service, usage, 461-462
Alias Name, 87, 298
Anonymous access, 207
Application creation. See Customized routing application; Microsoft Exchange.
    Visual Basic usage, 600
Application log, 463
Application object, 644
Applications. See Instant application.
    benefits, 523-524. See also Active Server Platform application; Collaboration Data Objects application; Discussion groups application; Forms application.
    building, 520-523. See also Active Server Platform application; Collaboration Data Objects application; Discussion groups application; Forms application.
    extending. See Discussion groups application.
    testing. See Discussion groups application.
    usage. See Forms application.
ASP. See Active Server Platform.
Association parameters, 214-215
Attachments, addition, 618-620
Attachments (Outbound), 317
Attribute filtering. See Intersite replication.
Attributes property sheet, 209
Auditing, 350
Authentication, 323. See also Response authentication.
    account, matches. See Submission address.
    property sheet, 328
Auto Naming Tab, 141-142
Automatic replies, disabling. See Internet.

BackOffice Resource Kit. See Microsoft BackOffice Resource Kit.
Backup, 488. See also Copy backup; Daily backup; Differential backup; Full backup; Incremental backup; Normal backup; Offline backup; Online backup.
    automation, 498-499
    content, decision, 489-492
    performance, improvement, 32
    process, understanding, 492-495
    restoring, 499-501
    strategies, 493-494
    types, 492-493, 497
    usage. See Windows NT backup.
Backup Local Registry, 497
Bandwidth, 75, 89
    determination, 76
BP-15, allowance, 260-261
Bridgehead. See Messages.
    servers, 90-91
Built-in forms, 548

CA object, usage, 361-365
cc:Mail Connector (CCMC), 479. See also Microsoft Exchange.
cc:Mail (Lotus), 198, 210
CDOs. See Collaboration Data Objects.
Central Processing Unit (CPU), 483
Character sets, 159, 317
Chart views. See Preconstructed chart views.
Chat server, 28
Check Utility. See Message Transfer Agent.
Checkpoint size, 214
Client Permissions, 298
    choice. See Microsoft Exchange.
    deployment. See Exchange clients.
    Outlook usage. See Macintosh.
    primary language, 266
    submission, 321-322
    support. See S/MIME signatures.
Client/server systems, 5-7
Clock property sheet, 474
Clustered environment, 113
Clustering Service, support, 32
Collaboration Data Objects (CDOs). See Windows NT.
    structure, 594-597
    understanding, 593-597
    usage, 592. See also Common Object Model components.
Collaboration Data Objects (CDOs) application
    benefits, 624
    building, 597-624
    development environment, setup, 598-599
    goal, 598
    messages, 608-618
    program, enhancements, 622-624
    user interface design, 599-604
Columns, 140
Command line, usage. See Exchange Administrator startup.
Comment, 157
Common Object Model (COM) components, CDO usage, 594
Common-Name, 157
Complete trust domain model, 78-79
Compression. See Hardware.
Conditions screen, 444-445
Configuration, 138, 353
    container, 193-205
Connect to Server, 139
Connected sites, 239-240, 246-247
Connections, 136, 138, 199. See also Internet; Save Connections.
    acceptance, 321
    parameters, 270-271
    property sheet, 267-268, 320-322, 325-326. See also Dial-up connections property sheet.
    retry values, 215
Connectivity. See Permanent connectivity; Remote procedure call.
Connector MTAs property sheet, 268-271
Connectors, 12-13, 31. See also Directory replication; Dynamic RAS connector; Messaging; Remote access service; Sites; X.400 connector.
    property sheet, 234-236
    understanding. See Microsoft Mail.
Container Name, 174
Container Pane, 138
Containers, 159, 160. See also Configuration; Public folders; Site containers.
    objects, 135
Copy backup, 493
Copying, choice. See Synchronization.
Core components, management, 205-219
Corporate or Workgroup (CW) Service option, 376-376
CPU. See Central Processing Unit.
Custom applications. See Internet.
Custom Attributes property sheet, 169, 209
Custom recipients, 148, 196
    creation, 176-177
    properties, configuration, 177-179
    usage, 176-179
Customized forms, usage, 546
Customized routing application
    benefits, 544-545
    creation, 524, 531-543
    goal, 524-525
    setup, 525-530
CW. See Corporate or Workgroup Service option.

Daily backup, 493
Data objects, usage. See Collaboration Data Objects.
Database paths, 203-204
Databases, 489-490
Dedicated public folder servers, 284-285
Default monitored services, modification, 472
Deferred actions. See Microsoft Outlook Rules.
Defragmentation tool. See Offline defragmentation tool.
Delete (button), 138
Deleted item
    recovery, 33
    retention time, 169-170, 299
Deleted items folder, 56
Deleted-item recovery time, 212-213
    Options property sheet, 166-168
    Restrictions property sheet, 165-166
Delivery restrictions, 241
    usage. See Distribution lists.
Details templates, 196-198
Diagnostic logging, 206
Diagnostics logging
    high level usage, 468
    usage, 465-468
Dial Using, 321
Dial-up connections property sheet, 319-320
Differential backup, 493, 494
Directories, extraction. See Exchange Server.
Directory Import, usage. See Mailbox creation.
Directory Name, 173, 237, 300
Directory replication, 136, 199
    configuration, 247-252
    connectors, 92-94
Directory Service (DS), 16. See also Microsoft Exchange.
    communications, 222-223
    management, 206-210
    server level configuration, 209-210
    site level configuration, 206-209
Directory Store (DS), 483
Directory synchronization
    configuration, 272-280
    preparation, 273-274
Directory Synchronization Agent (DX). See MSExchangeDX.
DIR.EDB, 489
    information, 278
    password, 276-277
Dirsync Address, 275
Dirsync Administrator, 279
Dirsync Requestor, Exchange Server 5.5 configuration, 274
Dirsync Server
    Exchange Server 5.5 setup, 278
    Object, configuration. See Exchange Administrator.
Disconnect value, 215
Discussion groups application
    benefits, 590
    building, 573-575
    extending, 579-585
    new version, running, 585-590
    testing, 575-579
Discussion groups usage, 572
Disk input/output (I/O), 483
Disk space, 96-97. See also Free disk space.
Display Name, 87, 206, 237. See also Simple display name.
    appending. See Imported User Display Name.
    sending, disabling. See Internet.
Display-Name, 157
Distribution lists, 148-149, 196
    creation, 179-181
    delivery restrictions, usage, 181
    local expansion. See Remote distribution lists.
    NRDs, sending, 315
    owner, report, 182
    properties, configuration, 182-183
    usage, 179-183
Distribution Lists property sheet, 163-164
DNS, configuration, 310-311
Domain models. See Complete trust domain model; Multiple master domain model; Single domain model; Single master domain model.
    definition. See Windows NT Domains.
Domains, 350. See Multiple domains.
Drag/Drop Posting, 289
DS. See Directory Service; Directory Store.
DX. See Directory Synchronization Agent.
Dynamic RAS connector, 91
    creation, 244-247
    Message Transfer Agent transport stack creation, 243-244
    usage, 242-247

    address generators, 198-199
    domain, specification, 317
    sending, 365-366
    Stand-alone Information Manager, 377-378
    system, 3
E-mail Addresses property sheet, 165
Encryption, 323. See also Response encryption.
    keys, usage, 354-355
Environment, organization, 9-13
Error checking, 640. See also Messages.
Ethernet, 75
Event Service
    installation check, 525-527
    usage permission, 527-528
Event Viewer, usage, 463-465
Exceptions screen, 446-447
Exchange. See Microsoft Exchange.
Exchange Administrator
    account creation, 115-116
    Dirsync Server Object configuration, 278-280
    menus, exploration, 139-144
    permissions, assignment, 350-353
    public folders management, 292-301
    Remote Dirsync Requestor Object configuration, 280
    usage. See Mailbox creation.
    window, exploration, 134-144
Exchange Administrator startup, 131-134
    command line, usage, 133-134
Exchange Advanced Security
    configuration. See Mail.
    understanding, 353-369
Exchange client. See Microsoft Exchange Client.
    nonreliance, 624
Exchange monitors, usage, 468-478
Exchange send options, 196
Exchange Server. See Microsoft Exchange Server.
Exchange services, checking, 127-128
Exchange sites, 79-80
Exchange systems, simplicity, 198
EXCHSRVR subdirectories, 492
Export Containers property sheet, 276
Export file, 158
Extended Exchange functionality, 23

Fault tolerance, 98-99
FDDI. See Fiber Distributed Data Interface.
Fiber Distributed Data Interface (FDDI), 75
File Format Tab, 144
File menu, 139
Fixed-width font, 317
Folder Assistant, 289
Folder level, public folders management, 297-301
Folder Shortcuts property sheet, 333-334
Folders. See Deleted items folder; Moderated Folder; Offline folders; Personal folders; Private folders; Public folders.
    availability, 289
    contact, 291
    container, 297
    creation. See Subfolders; Top-level folders.
Foreign gateways, usage, 256
Foreign systems, connection, 254
Foreign X.400 systems, connection, 255-261
Forms. See Built-in forms; Mail forms; Office document forms; Post forms.
    action, adding, 584
    creation. See Active Server Pages; HyperText Markup Language; Reply form.
    development environment, working, 549-551
    finishing, 566-569
    logic, addition, 560-566
    modification, 551-556. See also Initial forms.
    publishing, 566-569
    understanding, 547-548
Forms application
    benefits, 571
    building, 549-569
    usage, 570-571
Forms property sheet, 290-291
Forms usage. See Customized forms.
    ease, 556-558
Free disk space, 270
Full backup, 493

GAL. See Global Address List.
Garbage Collection Interval, 207
    planning, 96
    usage. See Foreign gateways.
GDI. See Global domain identifier.
General property sheet, 162, 177-178, 202, 206-207, 228-229, 234, 248-249, 267, 274-275, 288, 295, 297, 319, 328, 333, 469-470
Generators. See E-mail.
Geographic area, size, 75
Geographic profile, 88
    definition, 73-74
Global Address List (GAL), 53-54, 149, 183
Global Address List, 297
Global domain identifier (GDI), 261
Groupware, type, 3-4

    compression, 497
    optimization. See Exchange Server 5.5.
Help, finding, 513-515
Hidden objects. See Include hidden objects.
Hidden recipients, viewing, 184
High-priority X.400 mail, downgrading, 174
Home Server, 157, 158, 173-174, 300-301
Home site, administrative access limitation, 298
HTML. See HyperText Markup Language.
HTTP. See HyperText Transfer Protocol.
HyperText Markup Language (HTML) forms
    converter, 24-25
    creation, 639-641
HyperText Markup Language (HTML) support, 24
HyperText Transfer Protocol (HTTP), 324

Identification screen, 447
Idle Time-Out property sheet, 328-329
IMAP4. See Internet Mail Access Protocol 4.
IMO. See Internet Mail Only.
Import Container property sheet, 275-276
Import file, 161
Import Header tool, 159
Imported User Display Name, appending, 275
IMS. See Internet Mail Service.
Inbound message, conversion, 317
Inbox Repair Tool, 503-505
Include hidden objects, 159
Include subcontainers, 159
Incoming messages, conversion. See Microsoft Exchange contents.
Incremental backup, 493
Information, limitation/cleansing, 624
Information Manager. See E-mail.
Information repository, 4
Information Store (IS), 483
    free space, 33
    Integrity Checker, 510-512
    maintenance, 204
    server level configuration, 212-213
    site level configuration, 211-212
    storage limits, 170-172, 299
Information Store (IS) Service, 16, 478. See also Microsoft Exchange.
    management, 211-213
Initial forms, modification, 581-584
Initial View On Folder, 289
Installation. See Exchange Server 5.5 installation.
    optimization/verification. See Exchange Server 5.5 installation.
    type, choice, 117-119
Instant application, 519-524
Integrity Checker. See Information Store.
Interactive applications, platform, 4
Interchange. See Mail Connector.
    property sheet, 265-267
Interface cards. See Network interface cards.
Internet, 24-28, 198, 210
    automatic replies, disabling, 318
    connections, 71-72
    custom applications, 72-73
    Display Names, sending (disabling), 319
    functionality, 23
    newsgroups, 515
    protocols, support, 308
    support services, 73
    training, 73
Internet Information Server, 111-112
Internet Locator Server, 27
Internet Mail Access Protocol 4 (IMAP4), 201, 324, 331
Internet mail clients. See Standard Internet mail clients.
Internet Mail Only (IMO), 377
Internet Mail property sheet, 316-319
    advanced options, 318-319
Internet Mail Service (IMS), 91, 478. See also Microsoft Exchange.
    configuration, 316-324
    installation, 309-315
    Queues. See Microsoft Exchange.
    Statistics. See Microsoft Exchange.
    Traffic. See Microsoft Exchange.
    usage, 309-324
Internet Mail Wizard, 33
    running, 311-314

replication, 33

Intersite permissions, setup, 226-227
Intersite public folder access, setup, 301-303
Intersite replication, attribute filtering, 32
Interval. See Open interval; Transfer interval.
I/O. See Disk input/output.
IS. See Information Store.
ISINTEG.EXE, usage, 512
Issue warning, 171
    creation, 291
    deletion, 292
    reading/editing, 291
    retention time. See Deleted Item.

Junk mail prevention, 27-28

Key Management (KM) Server
    configuration, 360-366
    installation, 358-359. See also Sites.
    passwords, 358
    usage. See Exchange Server; Microsoft Exchange.
Keys. See Private keys; Public keys; Secret keys; Temporary keys.
KM. See Key Management.

LAN. See Local Area Network.
LDAP. See Lightweight Directory Access Protocol.
Leaf objects, 135
Least-costly routes, usage, 217
Lifetime value, 215. See also Tombstone lifetime.
Lightweight Directory Access Protocol (LDAP), 201, 324
    configuration, 343-345
    support, 26-27
Limits property sheet, 169-172
Link monitors, 200
    usage, 474-477
Links, planning. See Sites.
List services, subscription, 286-287
Listings information. See Online listings information.
Lists, extraction. See Windows NT accounts.
Load simulator, 99
Local Area Network (LAN) message size, 270
Local MTA name/password, 216
Local Postoffice property sheet, 271-272
Local site, 229
Locales, 203
Log messages, 270
Logging. See Diagnostic logging.
    level, 159, 161
Logon rights, 352
Lotus. See cc:Mail.

    clients, Outlook usage, 30-31
    Windows NT services, 113-114
MacMail, 198
MADMAN MIB, 485-486. See also Exchange Server 5.5.
Mail. See Microsoft Mail.
    client, Exchange Advanced Security configuration, 366
    compatibility, maximization. See Microsoft Mail.
Mail Connector, 478. See also Microsoft Exchange.
    Interchange, 263
    MTA, 263-264
    Post Office, 263
Mail Dispatch, disabling, 270
Mail forms, 548
Mail property sheet. See Internet Mail property sheet.
Mail systems, connection. See Microsoft Mail systems.
Mailbox creation, 152-161
    Directory Import, usage, 155-161
    Exchange Administrator, usage, 153-155
    User Manager for Domains, usage, 152-153
Mailboxes, 55-56, 86-88, 138, 148, 196. See also Administrator; Exchange Mailbox; Microsoft Exchange.
    access. See Microsoft Exchange.
    agent, 196
    cleaning, 171-172
    level, POP3 configuration, 329-331
    moving, 174-176
    object, usage, 365-366
    offline use, disabling, 421-422
    owner, 352
    properties, configuration, 161-174
    synchronization, 414-422
    usage, 151-176
    user-granted access, 433-434
Mailer, disabling, 270
Management Information Base (MIB), 485-486. See also MADMAN MIB.
Management screen, 442-443
Max open retries, 215
Max transfer retries, 215
Memory, 98, 483. See also Random Access Memory.
Menus. See File menu; Tools menu; View menu.
    exploration. See Exchange Administrator.
Message Format property sheet, 328
Message ID, 481
Message text, X.400 bodypart usage, 261
Message tracking, 478-481
    enabling, 266, 317-318
Message Tracking Center (MTC), usage, 479-480
Message Transfer Agent (MTA), 478, 483. See also Mail Connector; Microsoft Exchange.
    Check Utility, 508-510
    communications, 223-224
    conformance, 260
    management, 213-217
    name. See Local MTA name/password; Remote MTA name.
    override property sheet, 246
    password. See Local MTA name/password; Remote MTA password.
    property sheet. See Connector MTAs property sheet.
    server level configuration, 215-217
    site level configuration, 213-214
Message Transfer Agent (MTA) transport stack, 238

  • creation, 233-236. See
    Dynamic RAS connector.
  • Messages. See Collaboration Data Objects application; Outgoing messages.
        addressing, 608-610
        allowance. See Out-of-office messages.
        bridgehead, 229
        conversion. See Inbound message; Microsoft Exchange contents.
        creation, 608-610, 644-648
        delivery, 320-321
        error checking, 620-622
        flow. See Exchange Server; Microsoft Exchange.
        limitations. See Microsoft Exchange; Microsoft Outlook Rules.
        originator, report, 182
        posting, 615-618
        queues. See Service Message queues.
        routing, 75
        sealing, 356
        sending, 611-614
        signing, 355
        sizes, 172, 216. See also Local Area Network message size.
        stores, 32
    Message-transfer agent service, 17
    Messaging, 70. See also Windows Messaging.
        systems, 7-9
    Messaging connectors, 90-92. See also Multiple messaging connectors.
        configuration, 225-247
    Microsoft BackOffice Resource Kit, 514
    Microsoft Cluster Server, 112-113
    Microsoft Exchange
        4.0/5.0 algorithms
        application creation, 517
        client, choice, 387-388
        connection, 607-608
        Key Management (KM) Server, usage, 356-369
        login, 642-643
        message flow, 221-225
        messages, limitations, 437-441
        monitoring, 460
        MSExchangeCCMC, 465
        MSExchangeDS, 466
        MSExchangeDX, 466
        MSExchangeIMS, 468
        MSExchangeIS, 466
        MSExchangeMSMI, 466
        MSExchangeMTA, 467
        Post Office Protocol 3 protocols, 386-387
        restrictions, sharing, 441
        Rich-Text Formatting, sending, 318
        troubleshooting, 502
    Microsoft Exchange Client, 382-383
        deployment, 371
        overview, 372
        standard installation, 391-394
    Microsoft Exchange contents
        allowance, 261
        incoming message conversion, 217
    Microsoft Exchange mailboxes, 427
        access, 431-433
        linking, 41-45
    Microsoft Exchange MS Exchange Server
        Health, 484
        History, 484
        IMS Queues, 484
        IMS Statistics, 484
        IMS Traffic, 484
        Load, 485
        Queues, 485
        Users, 485
    Microsoft Exchange Server, 158, 160, 507
        administration, 32-33
        basic terms, 4-9
        capacity, 32
        definition, 3-4
        directories, extraction, 157-160
        function, explanation, 17-19
        future, 46
  • logical organization, understanding,
  •     message flow, 221-222. See also Sites.
        offline usage, 58-59
        organization, planning, 83-94
        performance, 32
        processes, 15-17
        recipient, 45
        sending, 480-481
        Service Pack 1, KM Server usage, 357
    Microsoft Exchange Server 4.0, multiple servers upgrade, 124-125
    Microsoft Exchange Server 5.5
        configuration. See Dirsync Requestor.
        enhancements, 32-33
        integration, 31
        MADMAN MIB, 486
        system requirements, verification, 109-114
        test drive, 104
        updating, 34
    Microsoft Exchange Server 5.5 hardware
        optimization, configuration usage, 105
        requirements, verification, 106
    Microsoft Exchange Server 5.5 installation, 116-125
        optimization/verification, 125-128
        preparation, 103-116
    Microsoft Exchange Server 5.5 setup. See Dirsync Server.
        automation, 121
    Microsoft Exchange Server functionality. See Extended Exchange functionality.
        extending, 28-31
    Microsoft Key Management Server, 112
    Microsoft Mail, 210
        Post Office, configuration, 264-265
        systems, connection, 262-280
        3.X compatibility, maximization, 266
    Microsoft Mail connector
        configuration, 264-272
        understanding, 262-264
    Microsoft Mail Connector (MSMI). See Microsoft Exchange.
    Microsoft Outlook
        97, 366
        2000, 366-369, 373-375
        Express, 378-379
        newsgroups, creation, 342-343
        profiles, 427
        routing form, usage, 543-544
        usage. See Macintosh.
    Microsoft Outlook 98, 366-369, 375-378
        custom installation packages, 400
        deployment kit, 394-407
        multiple profiles, 427-431
        multiple users, enabling, 426-435
        offline usage, 413-426
        silent installation, 400
        system policies, 407-409
    Microsoft Outlook public folders
        creation, 285-287
        management, 287-292
    Microsoft Outlook Rules
        deferred actions, 458
        defining, 441-457
        exceptions, 448
        implementation, understanding, 457-458
        message limitations, 441-458
        sharing/limitations, 449-450
    Microsoft Outlook Rules Wizard, 441-450
        options, 448-450
    Microsoft Outlook Web Access (OWA), 379-382
        configuration, 332-335
        server name, 174
        setup, 119
    Microsoft TechNet, 514-515
    Migration tools, 31
    MIME Types property sheet, 326
    Moderated Folder, 290
    Monitors, 136, 199-200. See also Exchange monitors; Link monitors; Performance Monitor; Server monitors; System monitors.
        starting, 477-478
    Move Server Wizard, 33
    MS. See Microsoft.
    MSExchangeCCMC. See Microsoft Exchange.
    MSExchangeDS. See Microsoft Exchange.
    MTA. See Message Transfer Agent.
    MTC. See Message Tracking Center.
    Multiple domains, 39
    Multiple master domain model, 78
    Multiple messaging connectors, 91-92
    Multiple sites, management, 220
    Multivalued properties, 161

Name, 274-275, 279. See also Address Book Display Name; Alias Name; Container Name; Directory Name; Display Name; Public Folder Name; Simple Display Name.
Naming conventions, 87-88
    establishment, 83-88
NetBIOS notification, 270
NetWare account lists, extraction, 156-157
Network interface cards, 98
Network News Transport Protocol (NNTP), 201, 324
    configuration, 335-343
    protocol configuration, 343
    protocol support, 25
Network topology, 89
    definition, 74-76
Networks, type, 75
New public folder, creation, 641-642
Newsfeed, creation, 336-342
Newsfeed Configuration Wizard, 25-26
Newsgroups, 341. See also Internet.
    creation. See Microsoft Outlook.
NNTP. See Network News Transport Protocol.
Nondelivery Reports (NDRs), 315
    sending. See Distribution lists.
Normal backup, 493
Notification property sheet, 470-471
Notifications, 317
NDRs. See Nondelivery Reports.

Obj-Class, 157
ObjectContext object, 645
Objects. See Application object; Containers; Include hidden objects; Leaf objects; ObjectContext object; Request object; Response object; Server object.
Office document forms, 548
Offline address book, 207-208
    schedule, 208
Offline backup, 494-495
Offline defragmentation tool, 512-513
Offline folders, 58
    automatic synchronization, 417-419
    manual synchronization, 419-421
    setup, 414-417
Offline restores, 512
Online backup, 494-495
Online folders
    automatic synchronization, 418
    exiting, synchronization, 417-418
    owner, 291
    properties, administration, 61-65
    setup. See Offline folders.
    visibility, 291
Online listings information, 174
Open interval, 215
Options, 140-144
    property sheet. See Delivery.
Organization, 9-10, 85, 192-193, 353
    hierarchy, 191-205
    planning. See Exchange Server.
Organization property sheet, 162-163
Organize tool, 450-454
Originator, 183
Out of Office assistant, 454-457
Outgoing messages, Administrator copying, 279
Outlook. See Microsoft Outlook.
    usage. See Macintosh clients; Windows 3.x clients.
    Web Access. See Microsoft Outlook Web Access.
Out-of-office messages, allowance, 183
Out-of-office responses, disabling, 318
Override property sheet, 231-232. See also Message Transfer Agent; Remote access service.
OWA. See Microsoft Outlook Web Access.
Owners, access restriction, 497

Packs, usage. See Service.
Participation, 277
Performance Monitor
process, explanation, 482-484
    usage, 482-485
Performance Optimizer, running, 125-127
Permanent connectivity, 89
    assignment. See Exchange Administrator.
    modification, 352
    property sheet, 291-292
Permissions Tab, 142-144
Personal folders, 14-15, 58-59
Person-to-person key exchange, 30
Phone/Notes property sheet, 163
Physical storage, understanding, 49-55
    Client. See Remote procedure call.
    number, 507
    Server. See Remote procedure call.
    utility. See Remote procedure call.
Polling frequency, 270
POP3. See Post Office Protocol 3.
Post forms, 548
Post Office. See Mail Connector.
    configuration. See Microsoft Mail.
Post Office Protocol 3 (POP3), 201, 324
    configuration, 326-331. See also Mailboxes; Server levels; Site levels.
    protocols, support, 25
Preconstructed chart views, 484-485
Private folders, 14
Private keys, 354
Privilege, granting. See Public folders.
Processors, usage, 97-98
Product documentation, 513-514
Profiles. See Microsoft Outlook; Microsoft Outlook 98.
Prohibit send, 171
Prohibit send and receive, 171
Properties, 138
Protocols, 136, 201. See also HyperText Transfer Protocol; Internet Mail Access Protocol 4; Lightweight Directory Access Protocol; Network News Transport Protocol; Post Office Protocol 3; Simple Mail Transfer Protocol; Simple Network Management Protocol.
    management, 325-326
    property sheet, 168
    sequence, 507
PUB.EDB, 489
Public folder management, 59-65. See also Exchange Administrator; Folder level; Microsoft Outlook; Server level; Site levels.
Public Folder Name, 297-298
Public folder synchronization, 422-424
    conflicts, 423-424
Public folders, 13-14, 56-58, 70-71, 148, 196, 282. See also Microsoft Office public folders.
    access setup. See Intersite public folder access.
    containers, 150-151
    creation. See Microsoft Outlook; New public folder.
    creation, privilege grant, 57
    defining, 54-55
    finding, 644
    management. See Server levels.
    planning, 95
    replicas, creation, 303-305
    replication, 75, 303-306
    servers. See Dedicated public folder servers.
    setting. See Sites.
    storage, understanding, 283-285
    subsites, 32
    unhiding, 53-54
    user access, 71
    user creation, 71
Public keys, 354

Random Access Memory (RAM), 98
RAS. See Remote access service.
Read page, addition, 558-560
Recipient containers. See Server recipient containers; Site recipient containers; Site-level Recipients container.
    understanding, 149-151
Recipient template, 161
Recipient types
    filtration, 184
    understanding, 147-149
Recipients, 11-12, 138. See also Custom recipients; Exchange Server.
    changing. See Workflow.
    discovery, 184-185
    filtration, 184
    management, 184-185
    usage. See Custom recipients.
    viewing. See Hidden recipients.
Recovery, 488
    timeout, 214
Recovery Server, usage, 500-501
Registry. See Backup Local Registry; Windows NT.
Remote access, 72
Remote access service (RAS)
    connector, 91. See also Dynamic RAS connector.
    override property sheet, 245-246
Remote Dirsync Requestor Object, configuration. See Exchange Administrator.
Remote distribution lists, local expansion, 216
Remote MTA name, 237
Remote MTA password, 237-238
Remote procedure call (RPC)
    connectivity, 89
    Ping client, 506-508
    Ping Server, 505-506
    Ping utility, 505-508
Remote server name, 244-245
    creation. See Public folders.
    pulling. See Server replicas.
    pushing. See Server replicas.
Replication, 352
    connectors. See Directory replication connectors.
    scheduling, 305-306
Reply form, creation, 579-581
Request object, 645
Request to Send (RTS), values, 214
Requestor. See Dirsync Requestor.
Requestor Language, 275
Response authentication, 324
Response encryption, 324
Response object, 645
Restores. See Offline restores.
Retention time. See Deleted item.
Retry values. See Connection.
Rich-Text Formatting, sending. See Microsoft Exchange.
Routes, usage. See Least-costly routes.
Routing. See Messages.
    application, creation. See Customized routing application.
    form, usage. See Microsoft Outlook.
    property sheet, 322
    recalculation, 216
Routing Wizard, installation, 528-530
Roving users, 434-435
RPC. See Remote procedure call.
RTS. See Request to Send.
Rules Wizard. See Microsoft Outlook Rules Wizard.

SA. See System Attendant.
Save Connections, 140
Save Window Contents, 139
Scalable/extensible platform, 4
Schedule+, 383-384
Schedule property sheet, 238-239, 245, 249
Script Editor, steps, 561-566
Scripting agent, 29-30
Search, 352
Search dialog, 196
Secret keys, 354-355

Secure Sockets Layer
(SSL), 26

    security. See Simple Authentication and Security Layer/Secure Socket Layer security.
    configuration, 348
    log, 463
    message format, 361
    property sheet, 323-324
    run, 507
    understanding, 349-350. See also Exchange advanced security.
Send options. See Exchange send options.
Separators, 159, 161
Server Health. See Microsoft Exchange MS Exchange Server.
Server History. See Microsoft Exchange MS Exchange Server.
Server IMS Queues. See Microsoft Exchange MS Exchange Server.
Server IMS Statistics. See Microsoft Exchange MS Exchange Server.
Server IMS Traffic. See Microsoft Exchange MS Exchange Server.
Server levels
    configuration. See Directory Service; Information Store; Message Transfer Agent.
    POP3 configuration, 327-329
    public folders management, 295-297
Server Load. See Microsoft Exchange.
Server monitors, usage, 468-474
Server object, 645
Server recipient containers, 150
Server replicas
    pulling, 304-305
    pushing, 303-304
Server Users. See Microsoft Exchange.
Servers, 11, 85-86, 136, 138, 201-202, 275, 280. See also Bridgehead servers; Target servers.
    box, 138
    name. See Microsoft Outlook Web Access; Remote server name.
    placement, 75
    planning, 96-99
    processes, 15-17
    property sheet, 471-472
    role, definition, 107-108
    upgrading, 123-125. See also Microsoft Exchange Server 4.0.
    usage. See Recovery Server.
Service Message queues, 321
Service name, 270
Service Pack 1, installation check, 527
Services, 203. See also Directory service; Event service; Information store service; Message-transfer agent service; System attendant service.
    modification. See Default monitored services.
    packs, usage, 106-107
Settings property sheet, 276-278
Simple Authentication and Security Layer (SASL), security. See Simple Authentication and Security Layer/Secure Socket Layer security.
Simple Authentication and Security Layer/Secure Socket Layer (SASL/SSL) security, 323-324
Simple Display Name, 173, 300
Simple Mail Transfer Protocol (SMTP), 210
    addressing, understanding, 311
Simple Network Management Protocol (SNMP)
    Agent, 485
    Management System, 485
    process, explanation, 485-486
    usage, 485-486
Simulators. See Load simulator.
Single domain model, 77
Single master domain model, 78
Site connector, 90-91
    creation, 227-232
    usage, 226-232
Site containers, 192-193
Site Encryption Configuration object, usage, 360-361
Site levels
    configuration. See Directory Service; Information Store; Message Transfer Agent.
    POP3 configuration, 327-329
    public folders management, 292-295
Site recipient containers, 149-150
Site services account, 39
    choice, 120-121
    creation, 114-115
Site-level Recipients container, 297
Sites, 10-11, 85, 353. See also Connected sites; Exchange sites; Local site; Target site.
    creation, 119-121
    definition, 75, 88-90
    designing, 94-95
    Exchange Server message flow, 222-224
    installation, 121-123
    KM Server installation, 360
    links, planning, 90-94
    management. See Multiple sites.
    message flow, 224-225
    planning, 94-96
    property sheet, 249-252
    public folders setting, 293
    transference, 481
S/MIME encryption algorithms, 361
S/MIME signatures, client support, 317
SMS. See Systems Management Server.
SMTP. See Simple Mail Transfer Protocol.
Special accounts, creation, 114-116
SSL. See Secure Sockets Layer.
Stack property sheet, 239, 258
Stand-alone Information Manager. See E-mail.
Standard Internet mail clients, 385-387
Startup option, 270
Storage, 13-15
    limits, 213. See also Information store.
Stores. See Message.
Subcontainers. See Include subcontainers.
    creation, 291
    properties, propagation, 298
Submission address, authentication account matches, 322
Support services. See Internet.
Synchronization. See Mailboxes; Offline folders; Online folders; Public folder synchronization.
    copying, choice, 426
    failure, 420-421
    shaping, 424-426
System Attendant (SA), 483
management, 218
    service, 17
System log, 463
System monitors, 200
System requirements. See Exchange Server 5.5.
Systems Management Server (SMS), 74, 409-411

Tabs. See Auto Naming Tab; File Format Tab; Permissions Tab.
Target servers, 90
    property sheet, 229-230
Target site, 229
TCP/IP. See Transmission Control Protocol/Internet Protocol.
TechNet. See Microsoft TechNet.

Templates. See Details
templates; Recipient template.

    information, 277
    usage, 183
Temporary keys, 364-365
Threshold value, 215
Token Ring, 75
Tombstone lifetime, 206-207
Toolbar, usage, 137-139
Tools menu, 140
Top-level folders creation, 293-295
    restriction, 294
Training. See Internet.
Transaction logs, 490-491
Transfer interval, 215
Transfer mode, 320
Transfer timeouts, 215. See also Max transfer retries.
Transmission Control Protocol/Internet Protocol (TCP/IP), 111
    configuration, 310
Transport stack, creation. See Message Transfer Agent transport stack.
Troubleshooting. See Microsoft Exchange.
    tools, usage, 503-513
Trust Level, 173, 300
Trust relationships, 350
Two-way alternate. See X.400.
Type screen, 443-444

Up One Level (button), 138
User accounts, 349

User attributes,
modification, 351

User information, 492
    extraction, 156-160
User interface
    design. See Collaboration Data Objects application.
    validation code, 604-606
User Manager for Domains, usage. See Mailbox creation.
User messages, 70
    sending, 70
User needs, definition, 69-73
User questions, response, 648-649
Users. See Roving users.
access. See Mailboxes.

Validation code. See User interface.
View Filters box, 138
View menu, 139-140
Visual Basic, usage. See Application creation.

Web Access, configuration. See Microsoft Outlook.
    2000 Server, 46
    exploration. See Exchange Administrator.
    size, 214
Windows Messaging, 384-385
Windows NT, 427
    CDOs, 650-651
    challenge, 324
    Registry, 492
    security, 89-90
    services. See Macintosh.
    user, 45
Windows NT accounts
    linking, 41-45
    lists, extraction, 156
Windows NT backup
    components selection, 495-496
    options, setting, 496-499
    post-backup verification, 497
    usage, 495-499
Windows NT Domains, 76-77, 79-80, 110-111, 160
    model, definition, 76-80
Windows NT Server, 37-39, 110
    integration, 41-46
    usage, 39-41
Windows 3.x clients, Outlook usage, 30-31
    creation, 531-537
    recipients, changing, 542-543
    steps, 537-541
    usage, 537-541

X.400, 198, 210
    bodypart, usage. See Message text.
    mail, downgrading. See High-priority X.400 mail.
    standard, two-way alternate, 261
    systems, connection. See Foreign X.400 systems.
X.400 connector, 91
    creation, 236-242
    schedule, values, 238-239
    usage, 233-242

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