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Microsoft Office Communications Server 2007

Overview

Get the definitive reference for deploying, configuring, and supporting Office Communications Server 2007—with expert insights direct from the Microsoft Office Communications Server Team. This official Microsoft RESOURCE KIT delivers in-depth technical guidance on architecture, deployment, security, administration, performance tuning, and troubleshooting, along with essential information for working with VOIP and phone integration features. In addition, you get more than 150 timesaving scripts, tools, and other ...

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Overview

Get the definitive reference for deploying, configuring, and supporting Office Communications Server 2007—with expert insights direct from the Microsoft Office Communications Server Team. This official Microsoft RESOURCE KIT delivers in-depth technical guidance on architecture, deployment, security, administration, performance tuning, and troubleshooting, along with essential information for working with VOIP and phone integration features. In addition, you get more than 150 timesaving scripts, tools, and other job aids for automating administration—plus an eBook—on CD.

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com.

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Product Details

  • ISBN-13: 9780735624061
  • Publisher: Microsoft Press
  • Publication date: 1/19/2008
  • Series: Resource Kit Ser.
  • Pages: 784
  • Product dimensions: 7.40 (w) x 9.00 (h) x 2.00 (d)

Meet the Author

Jeremy Buch, a senior development lead at Microsoft, helped create key conferencing, network protocols, and federation technologies for Office Communications Server, and worked on Microsoft Exchange Conferencing Server and Exchange Instant Messaging.

With 18 years of experience in the software industry, Rui Maximo had the opportunity to work on over 20 commercial software products for Microsoft, IBM, RSA, Greenplum, and startups. He has held various roles over the years as software design engineer, program manager, software test engineer, consultant, author, presenter, and instructor.

Rui's areas of expertise include:
- software design and development
- security
- Technical writing
- Analytics
- Unified Communications
- Directory services
- Programming

Jochen Kunert is a voice expert with more than ten years in the communications industry. He is a senior program manager in the Microsoft Office Communications Group, where he helps customers deploy Unified Communications software and devices.

Mitch Tulloch is a widely recognized expert on Windows administration and has been awarded Microsoft Most Valuable Professional (MVP) status for his contributions supporting those who deploy and use Microsoft platforms, products, and solutions.

Rick Kingslan is a Microsoft senior technical writer, trainer, and consultant with expertise helping customers implement infrastructure services, including Office Communications Server.

The Microsoft Office Communications Server Team designs, develops, and supports Office Communications Server technology.

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Table of Contents

Foreword;
Acknowledgments;
Personal Acknowledgments from Individual Authors;
Introduction;
What's New in Office Communications Server 2007;
Overview of the Book;
Document Conventions;
Companion CD;
Part I: Overview and Architecture;
Chapter 1: Overview of Office Communications Server 2007;
1.1 The Evolution of Office Communications Server 2007;
1.2 Understanding the Enhanced Presence Model;
1.3 Overview of IM Conferencing Capabilities;
1.4 Overview of Web Conferencing Capabilities;
1.5 Overview of Audio/Video Conferencing Capabilities;
1.6 Overview of Enterprise Voice Capabilities;
1.7 Overview of Office Communications Server Clients;
1.8 Customizing the Platform;
1.9 Summary;
1.10 Additional Resources;
Chapter 2: Server Roles;
2.1 Standard Edition Server;
2.2 Enterprise Edition Pool;
2.3 Director Role;
2.4 Conferencing Servers;
2.5 Archiving and CDR Server;
2.6 Edge Servers;
2.7 Communicator Web Access;
2.8 Web Components Server;
2.9 Mediation Server;
2.10 Supported Collocation Server Roles;
2.11 Summary;
2.12 Additional Resources;
Chapter 3: Infrastructure and Security Considerations;
3.1 Understanding How Office Communications Server Leverages Active Directory;
3.2 Using DNS to Publish Office Communications Server;
3.3 Securing Office Communications Server with PKI;
3.4 Scaling with SQL Server;
3.5 Building Redundancy with Hardware Load Balancing;
3.6 Bridging VoIP to the PSTN Network by Using a Media Gateway;
3.7 Publishing Web Interfaces to the Internet by Using HTTPS Reverse Proxy;
3.8 Summary;
3.9 Additional Resources;
Part II: Key Usage Scenarios;
Chapter 4: Basic IM and Presence Scenarios;
4.1 Understanding the Login Process;
4.2 Understanding How Presence Information Is Shared;
4.3 Understanding Instant Messaging;
4.4 Summary;
4.5 Additional Resources;
Chapter 5: Conferencing Scenarios;
5.1 Overview of Conferencing Scenarios;
5.2 Examining the Technical Details Behind Conferencing Scenarios;
5.3 Summary;
5.4 Additional Resources;
Chapter 6: Remote Access Scenarios;
6.1 Understanding Basic Remote Access Topologies;
6.2 Understanding Basic Remote Access Scenarios;
6.3 Understanding Extended Remote Access Scenarios;
6.4 Summary;
6.5 Additional Resources;
Chapter 7: Federation Scenario;
7.1 Understanding Federation;
7.2 Understanding the Requirements for and Use of Certificates in Federation;
7.3 Comparing Consolidated Topology to Expanded Topology;
7.4 Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users;
7.5 Configuring and Administering Federation;
7.6 Examining the Technical Details Behind the Federation Scenario;
7.7 Summary;
7.8 Additional Resources;
Chapter 8: Public IM Connectivity Scenario;
8.1 Why Talk About the Public IM Connectivity Scenario?;
8.2 Overview of the Public IM Connectivity Scenario;
8.3 Examining the Technical Details Behind the Public IM Connectivity Scenario;
8.4 Summary;
8.5 Additional Resources;
Chapter 9: Understanding Remote Call Control Scenario;
9.1 Why Consider Remote Call Control?;
9.2 Summary;
9.3 Additional Resources;
Chapter 10: VoIP Scenarios;
10.1 What Is VoIP?;
10.2 Overview of VoIP Scenarios;
10.3 Examining the Technical Details Behind VoIP Scenarios;
10.4 Configuring VoIP;
10.5 Summary;
10.6 Additional Resources;
Part III: Planning and Deployment;
Chapter 11: Office Communications Server 2007 Planning Example;
11.1 Understanding Contoso's Infrastructure;
11.2 Defining the Deployment Goals;
11.3 Understanding Contoso's Office Communications Server 2007 Planning Process;
11.4 Summary;
11.5 Additional Resources;
Chapter 12: Office Communications Server 2007 Deployment Example;
12.1 Understanding Contoso's Deployment Process for Office Communications Server 2007;
12.2 Final Contoso Architecture;
12.3 Summary;
12.4 Additional Resources;
Part IV: Operations;
Chapter 13: Monitoring;
13.1 Monitoring Office Communications Server by Using the Admins Tools;
13.2 Monitoring Office Communications Server 2007 by Using Microsoft Operations Manager 2005;
13.3 Monitoring Office Communications Server Usage by Using Call Detail Records;
13.4 Summary;
13.5 Additional Resources;
Chapter 14: Backup and Restore;
14.1 Planning for Backup and Restore;
14.2 Restoring Service;
14.3 Summary;
14.4 Additional Resources;
Part V: Technical Troubleshooting and Diagnostics;
Chapter 15: Administration;
15.1 Configuring Global Settings;
15.2 Configuring Pool Settings;
15.3 Configuring Server Settings;
15.4 Migrating Users from Live Communications Server 2005 SP1 to Office Communications Server 2007;
15.5 Summary;
15.6 Additional Resources;
Chapter 16: Diagnostic Tools and Resources;
16.1 Overview of Diagnostic Tools;
16.2 Using Server Setup Logs;
16.3 Using Event Logs;
16.4 Using Client and Server Trace Logs;
16.5 Summary;
16.6 Additional Resources;
Chapter 17: Troubleshooting Problem Scenarios;
17.1 Overview of the Troubleshooting Process;
17.2 Resolving Common Problem Scenarios;
17.3 Summary;
17.4 Additional Resources;
Part VI: Technical Reference;
Chapter 18: Office Communications Server 2007 Fundamentals;
18.1 Understanding Session Initiation Protocol;
18.2 Understanding SIP Routing;
18.3 Understanding the Globally Routable User Agent URI;
18.4 Understanding Enhanced Presence;
18.5 Understanding Authentication in Office Communications Server 2007;
18.6 Security Features of Office Communications Server 2007;
18.7 Summary;
18.8 Additional Resources;
Chapter 19: Microsoft Office Communications Server 2007 Internals;
19.1 Understanding the Office Communications Server 2007 Architecture;
19.2 Understanding Office Communications Server 2007 Internal Components;
19.3 Summary;
19.4 Additional Resources;
System Requirements;
System Requirements for Resource Kit Tools and Reference Material;

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