Microsoft Office Outlook 2003 Quicksteps


Brace youself, because here comes QuickSteps: The fast, easy, accessible information on Outlook 2003 in a full-color cookbook-style format. Provides answers to all of your How-do-I questions in a concise and meaningful way. Lengthwise page layout allows for easy page viewing. Useful tips and cautions are displayed in the margins so that they don’t break the flow of the quick steps themselves.
Read More Show ...
See more details below
Other sellers (Paperback)
  • All (47) from $1.99   
  • New (11) from $1.99   
  • Used (36) from $1.99   
Sending request ...


Brace youself, because here comes QuickSteps: The fast, easy, accessible information on Outlook 2003 in a full-color cookbook-style format. Provides answers to all of your How-do-I questions in a concise and meaningful way. Lengthwise page layout allows for easy page viewing. Useful tips and cautions are displayed in the margins so that they don’t break the flow of the quick steps themselves.
Read More Show Less

Editorial Reviews

Library Journal
Osborne's new "QuickSteps" series targets complete beginners with full-color, screen shot-heavy, step-by-step instructions on the most common tasks in each of these programs. Tabbed, color-coded chapters help readers navigate, many screen shots include labels for common functions, tips and notes add extra info, and unfamiliar terms are defined in text. Excel covers "both basic (opening and saving workbooks) and complex tasks (working with PivotTables), relying heavily on wizards for more complicated features. Access begins by explaining the basic options in the database window and then moves through more complex tasks such as modifying print jobs and creating cross-tab queries. Unfortunately, some items are explained only in passing-e.g., installing security updates-and therefore may be intimidating to beginners. PowerPoint dives into creating or opening presentations, moves through additional features from speaker notes to using clip art, and ends with different printing options. Outlook starts by discussing importing data from Outlook Express, which new users are likely to do, and ends with more complex features like mail merge and using Outlook with PDAs. The authors include a useful note on email viruses and security and a suggestion about installing third-party antivirus software-all new users should take note. These handy additions to your Office 2003 collection (see also Computer Media, LJ 2/1/04) are solid choices for libraries serving novice computer users; purchase to supplement more comprehensive guides and where series like "Easy" (QUE) and "Teach Yourself Visually" (Wiley) are popular. Copyright 2004 Reed Business Information.
Read More Show Less

Product Details

  • ISBN-13: 9780072232271
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 2/26/2004
  • Series: Quicksteps Series
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 7.80 (w) x 9.90 (h) x 0.46 (d)

Meet the Author

Series editors Martin and Carole Matthews each have more than thirty years of computing experience. They have written 57 U.S. editions of 32 titles, a number of which have been critically acclaimed. Among their more recent books are: Windows XP, A Beginner’s Guide; FrontPage 2002: The Complete Reference; Windows 2000, A Beginner’s Guide; Office 2000 Answers, Certified Tech Support; Windows 98 Companion; and Windows 98 Answers, Certified Tech Support.

Read More Show Less

Table of Contents

Acknowledgments xv
Introduction xvii
Chapter 1 Stepping into Outlook 1
Start Outlook 1
Use the Start Menu to Start Outlook 2
Starting Outlook in Other Ways 2
Use the Startup Wizard 3
Upgrade from Outlook Express 4
Exit Outlook 5
Explore Outlook 6
Explore the Outlook Window 7
Using Outlook Toolbars 8
Display the Advanced Toolbar 8
Use the Navigation Pane 9
Using Menus 11
Use Outlook Today 11
Get Help 13
Access Help 13
Using Help 14
Do Research 15
Work with the Office Assistant 15
Customize Outlook 17
Setting Preferences 17
Customize Outlook Toolbars 19
Customize Outlook Menus 21
Using Multiple User Profiles 22
Update Outlook 23
Chapter 2 Receiving and Handling E-Mail 25
Set Up E-Mail 25
Get Online 26
Collecting Account Information 29
Use Hotmail 29
Install Accounts in Outlook 29
Receive E-Mail 30
Check for E-Mail 31
Read E-Mail 32
Download Sender and Subject Only 33
Filtering Out Spam 35
Head Off Junk Mail 35
Deal With E-Mail Messages 37
Mark Messages as Read or Unread 37
Flag Messages for Follow-Up 37
Arrange the Inbox 39
Make Up Your Own Rules 40
Manipulating the Rules 41
Find a Message 41
Archive Messages 41
Delete Messages 42
Manage Attachments 43
Print Messages 44
Chapter 3 Creating and Sending E-Mail 45
Write Messages 45
Create a Message 46
Address a Message 47
Use a Distribution List 48
Add Carbon and Blind Copies 48
Edit a Message 49
Formatting Messages 51
Use Stationery 51
Include Hyperlinks 53
Attach Files 53
Creating Personal Stationery 53
Sign Messages 55
Using Signatures 56
Use Digital Certificates 56
Check Spelling 58
Send Messages 59
Reply to Messages 59
Forward Messages 61
Set Priority 61
Sending Messages 62
Set Security 62
Request Receipts 63
Delay Delivery with a Rule 64
Chapter 4 Managing Contacts 65
Create Contacts 65
Add a New Contact 67
Add Multiple Contacts 69
Editing Contacts 71
Copy Contacts from E-Mail 71
Create a Distribution List 72
Change a Distribution List 74
Use Contacts 74
Add Contacts to E-Mail 74
Arrange Contacts 75
Flagging Contacts 77
Find a Contact 77
Print Contact Information 79
Phone a Contact 80
Compose a Letter to a Contact 81
Use Business Contact Manager 82
Set Up Business Contact Manager 82
Create Contact Records 83
Preparing Reports 85
Track Accounts 85
Chapter 5 Scheduling and the Calendar 87
Use the Calendar 87
Explore the Calendar 88
Navigating the Calendar 90
Customize the Calendar 91
Customize Calendar Views 94
Set Up the Calendar 96
Maintain Multiple Calendars 101
Share a Calendar 102
Make Appointments 103
Create Appointments 103
Entering Dates and Times 103
Enter Recurring Appointments 107
Move Appointments 108
Use Reminders 109
Print Calendars 109
Creating a Group Schedule 111
Plan Meetings and Request Attendance 111
Initiate a Meeting 111
Respond to an Invitation 114
Manage Meeting Responses 115
Change a Meeting 115
Initiate an Online Meeting 117
Testing NetMeeting 118
Use NetMeeting 118
Chapter 6 Using Task Lists 121
Use the Tasks Folder 121
Explore the Tasks Folder 122
View Tasks 123
Customizing the Tasks Folder 125
Create Tasks 126
Add a Task 126
Change a Task 128
Assigning Tasks to Others 129
Add a Time Estimate 129
Make a Task Recurring 130
Prioritize a Task 131
Set a Reminder 132
Set a Category 134
Make a Task Private 135
Mark a Task Completed 136
Delete a Task 136
Monitoring Tasks 137
Manage Tasks 137
Create Status Reports 138
Share Task Information 139
Using the TaskPad 140
Chapter 7 Using a Journal and Making Notes 141
Use a Journal 141
Explore the Journal 142
Setting Up the Journal 143
Add a Journal Entry 144
Change a Journal Entry 145
Delete a Journal Entry 145
Move a Journal Entry 146
Attach Journal Entries to Contacts 146
Viewing Journal Entries 147
Assign a Category 147
Print Journal Entries 148
Share Journals 148
Make Notes 149
Explore Notes 149
Setting Up Notes 150
Use Notes 151
Share Notes 155
Print Notes 156
Using Notes in Other Outlook Areas 157
Chapter 8 Managing Files and Folders 159
Work with Folders 159
Create a Normal Folder 160
Create a Search Folder 161
Copying and Moving Folders 162
Rename Folders 163
Share Folders 163
Delete Folders 164
Set Folder Properties 165
Copying and Moving Files 166
Manipulate Files 166
Viewing Files 167
Share Files 167
Delete Files 167
Group Files 167
Sort Files 168
Import and Export Files 169
Make Outlook Secure 171
Set Security Options 171
Encrypt Messages 173
Protecting Against Viruses 175
Chapter 9 Using Forms, Labels, and Mail Merge 177
Use Forms 177
Explore Outlook Forms 178
Modify a Standard Form 179
Create a Custom Form 180
Use the Controls Toolbox 184
Change the Tab Order 186
Use Separate Compose and Read Layouts 186
Publish a Form 188
Use a Custom Form 189
Creating and Using a Template 190
Perform a Mail Merge 190
Prepare Contacts 191
Selecting Contacts 192
Prepare a Word Merge Document 193
Perform a Mail Merge 195
Print Mailing Labels 195
Print Envelopes 197
Chapter 10 Using Outlook in Other Ways 199
Use Instant Messaging with Outlook 199
Set Up Instant Messaging 200
Activate IM in Outlook 201
Instant Messaging from Outlook 201
Use Outlook with PDAs 203
Set Up a PDA with Pocket PC 203
Set Up ActiveSync 204
Synchronize with a PDA 206
Transfer Information with a PDA 206
Managing a PDA and ActiveSync 208
Back Up a PDA 209
Other Extensions of Outlook 210
Use the Office Clipboard 210
Editing E-Mail with Word 212
Browse the Web with Outlook 213
Use Handwriting in Outlook 214
Index 217
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)