Microsoft Outlook 2010 Inside Out

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You're beyond the basics, so dive right in and really take control of your communications and workday! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. It's all muscle and no fluff. Discover how the experts manage Outlook 2010 — and challenge ...

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Microsoft Outlook 2010 Inside Out

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You're beyond the basics, so dive right in and really take control of your communications and workday! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. It's all muscle and no fluff. Discover how the experts manage Outlook 2010 — and challenge yourself to new levels of mastery.

  • Customize and configure Outlook 2010 with advanced setup options
  • Organize and share your calendar, tasks, and notes to optimize efficiency
  • Learn expert ways to manage your contacts and other critical data
  • Extend the power of Outlook by using it with Microsoft Word, Access®, and Excel®
  • Collaborate through Microsoft SharePoint® 2010 libraries and files
  • Implement virus protection, encryption, spam filters, and other security features
  • Perform Outlook tasks through a Web browser or with a mobile device
  • Configure Outlook as a Microsoft Exchange Server 2010 client

The book website includes a fully searchable online edition of this book, with unlimited access on the Web.

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Product Details

  • ISBN-13: 9780735626867
  • Publisher: Microsoft Press
  • Publication date: 9/15/2010
  • Pages: 1112
  • Sales rank: 481,913
  • Product dimensions: 7.20 (w) x 8.90 (h) x 1.70 (d)

Meet the Author

Jim Boyce has authored or coauthored more than 45 books about computer hardware and software, including Microsoft Office Outlook 2007 Plain & Simple and Microsoft Outlook Version 2002 Inside Out. He is a former contributing editor and monthly columnist for WINDOWS Magazine. He has worked with computers as a programmer and systems manager in a variety of capacities since the 1970s, and has a wide range of experience in the MS-DOS, Microsoft Windows, Microsoft Windows NT, and UNIX environments.

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Table of Contents

Acknowledgments; Conventions and Features Used in This Book; Text Conventions; Design Conventions; Introduction; Who This Book Is For; How This Book is Organized; Part 1: Working with Outlook; Chapter 1: What's New in Outlook 2010; 1.1 A New Look and Feel; 1.2 Conversation Management; 1.3 Search; 1.4 Calendar Preview; 1.5 Quick Steps; 1.6 People Pane; 1.7 Exchange Server Improvements; 1.8 Extended Browser Support; 1.9 SharePoint Workspace; 1.10 What's Out; 1.11 And More…; Chapter 2: Outlook Overview and Startup; 2.1 Overview of Outlook; 2.2 How Outlook Stores Data; 2.3 Understanding Messaging Protocols and Standards; 2.4 Security Provisions in Outlook; 2.5 Options for Starting Outlook; Chapter 3: Configuring Outlook Profiles and Accounts; 3.1 Configuring Accounts and Services; 3.2 Understanding Profiles; 3.3 Configuring Online and Offline Data Storage; Chapter 4: Working in and Configuring Outlook; 4.1 Using the Ribbon; 4.2 Using Backstage View; 4.3 Using the Quick Access Toolbar; 4.4 Understanding the Outlook Folders; 4.5 Working with the Standard Outlook Views; 4.6 Using Other Outlook Features; 4.7 Configuring Outlook Options; 4.8 Using Outlook Effectively; Chapter 5: Creating and Using Categories; 5.1 Understanding Categories; 5.2 Customizing Your Category List; 5.3 Assigning Categories to Outlook Items; 5.4 Modifying Categories and Category Assignments; 5.5 Organizing Data with Categories; 5.6 Viewing Selected Categories Only; 5.7 Sharing a Category List; 5.8 Using Categories Effectively; Part 2: Email and Other Messaging; Chapter 6: Managing Address Books and Distribution Lists; 6.1 Understanding Address Books; 6.2 Configuring Address Books and Addressing Options; 6.3 Finding People in the Address Book; 6.4 Using AutoComplete for Addresses; 6.5 Using Contact Groups (Distribution Lists); 6.6 Adding Addresses to the Address Book Automatically; 6.7 Using the Mobile Address Book (MAB); Chapter 7: Using Internet Mail Accounts; 7.1 Using Internet POP3 Email Accounts; 7.2 Using IMAP Accounts; 7.3 Using Outlook for Hotmail and Windows Live Accounts; 7.4 Using Outlook with Gmail Accounts; 7.5 Using Multiple Accounts; 7.6 Keeping a Copy of Your Mail on the Server; 7.7 Viewing Full Message Headers; Chapter 8: Sending and Receiving Messages; 8.1 Working with Messages; 8.2 Controlling Synchronization and Send/Receive Times; 8.3 Configuring Other Messaging Options; 8.4 Managing Messages and Attachments; Chapter 9: Beyond Simple Text Messages; 9.1 Formatting Text in Messages; 9.2 Using Tables; 9.3 Using Special Text Features; 9.4 Including Illustrations in Messages; 9.5 Using Symbols in a Message; 9.6 Working with Hyperlinks; 9.7 Including Other Items in a Message; 9.8 Customizing the Appearance of Your Messages; 9.9 Using Signatures; 9.10 Using the Proofing and Research Tools; Chapter 10: Finding and Organizing Messages; 10.1 Using Conversation View; 10.2 Finding and Organizing Messages with Search Folders; 10.3 Finding Messages with Windows Search; 10.4 Flagging and Monitoring Messages and Contacts; 10.5 Grouping Messages by Customizing the Folder View; 10.6 Filtering a View Using Categories; 10.7 Managing Email Effectively; Chapter 11: Processing Messages Automatically; 11.1 Understanding Message Rules; 11.2 Creating and Using Rules; 11.3 Controlling Rules; 11.4 Sharing Rules with Others; 11.5 Backing Up and Restoring Rules; 11.6 Using Rules to Move Messages Between Accounts; 11.7 Running Rules Manually and in Specific Folders; 11.8 Creating and Using Quick Steps; Chapter 12: Managing Junk Email; 12.1 How Outlook 2010 Junk Email Filtering Works; 12.2 How Outlook 2010 Phishing Protection Works; 12.3 Enabling and Configuring Junk Email Filtering; 12.4 Controlling Automatic Downloads; 12.5 Marking and Unmarking Junk Email; 12.6 Creating Other Junk Email Rules; 12.7 Other Spam Filtering Solutions; 12.8 Managing Junk Email Effectively; Chapter 13: Responding to Messages Automatically; 13.1 Creating Automatic Responses with the Out Of Office Assistant; 13.2 Creating Automatic Responses with Custom Rules; Chapter 14: Securing Your System, Messages, and Identity; 14.1 Configuring HTML Message Handling; 14.2 Protecting Messages with Digital Signatures; 14.3 Signing Messages; 14.4 Encrypting Messages; 14.5 Protecting Data with Information Rights Management; Chapter 15: Receiving Messages Selectively; 15.1 Understanding Remote Mail Options; 15.2 Working with Message Headers; 15.3 Selective Downloading for IMAP Accounts; 15.4 Selective Downloading for POP3 Using Send/Receive Groups; Chapter 16: Using RSS FFFFFFeeds; 16.1 Understanding RSS; 16.2 Configuring RSS; 16.3 Adding RSS Feeds to Outlook; 16.4 Using Your RSS Feeds; 16.5 Adding an OPML File to Outlook; 16.6 Managing Your RSS Feeds; 16.7 Setting RSS Properties; 16.8 Creating Rules for RSS Feeds; Chapter 17: Using LDAP Directory Services; 17.1 Overview of LDAP Services; 17.2 Configuring a Directory Service Account in Outlook; 17.3 Using LDAP to Find People; Part 3: Working with Contacts; Chapter 18: Creating and Managing Your Contacts; 18.1 Working with the Contacts Folder; 18.2 Creating a Contact Entry; 18.3 Creating Other Contacts Folders; 18.4 Working with Contacts; 18.5 Viewing Contacts; 18.6 Printing Contacts; 18.7 Working with Contact Groups; 18.8 Sharing Contacts; 18.9 Setting Contact Options; 18.10 Using Contacts Effectively; Part 4: Managing Your Time and Tasks; Chapter 19: Scheduling Appointments; 19.1 Calendar Basics; 19.2 Working with One-Time Appointments; 19.3 Working with One-Time Events; 19.4 Creating a Recurring Appointment or Event; 19.5 Modifying an Appointment or Event; 19.6 Using Categories and Colors; 19.7 Printing Calendar Items; 19.8 Customizing the Current Calendar View; 19.9 Creating a Custom View; 19.10 Backing Up Your Schedule; 19.11 Managing Time Zones; 19.12 Managing Your Calendar Effectively; Chapter 20: Scheduling Meetings and Resources; 20.1 Sending a Meeting Request; 20.2 Scheduling a Meeting with the Scheduling Assistant; 20.3 Responding to a Meeting Request; 20.4 Scheduling Resources; 20.5 Managing Meetings Effectively; Chapter 21: Managing Your Tasks; 21.1 Working with Tasks in the Tasks Folder; 21.2 Assigning Tasks to Others; 21.3 Viewing and Customizing the Tasks Folder; 21.4 Working with Tasks in Other Ways; 21.5 Managing Tasks Effectively; Chapter 22: Tracking Documents and Activities with the Journal; 22.1 Understanding the Outlook Journal; 22.2 Using Automatic Journaling; 22.3 Adding Journal Items Manually; 22.4 Creating and Using Custom Entry Types; 22.5 Changing Journal Entries; 22.6 Connecting Journal Activities to Individual Contacts; 22.7 Viewing the Journal; 22.8 Printing Journal Items; 22.9 Sharing Journal Information; 22.10 Using the Journal Effectively; Chapter 23: Notes and OneNote Integration; 23.1 Understanding Outlook Notes; 23.2 Configuring Note Options; 23.3 Working with Notes; 23.4 Viewing Notes; 23.5 Creating New Notes Folders; 23.6 Overview of OneNote; 23.7 Copying Items from Outlook to OneNote; Part 5: Customizing Outlook; Chapter 24: Using Templates; 24.1 Working with Email Templates; 24.2 Using Other Outlook Template Types; 24.3 Editing Templates; 24.4 Sharing Templates; 24.5 Using Templates Effectively; Chapter 25: Customizing the Outlook Interface; 25.1 Customizing the Navigation Pane; 25.2 Customizing the To-Do Bar; 25.3 Customizing the Ribbon; 25.4 Customizing the Quick Access Toolbar; 25.5 Customizing the Outlook Today View; Chapter 26: Creating Custom Views and Print Styles; 26.1 Creating and Using Custom Views; 26.2 Printing in Outlook; 26.3 Custom Printing with Scripts and Word; 26.4 Custom Printing with Excel; Chapter 27: Designing and Using Forms; 27.1 Overview of Standard Forms, Item Types, and Message Classes; 27.2 Creating Custom Forms from Standard Forms; 27.3 Creating Custom Forms from Scratch; 27.4 Creating Multipage Forms; 27.5 Adding and Arranging Controls; 27.6 Adding Graphics to Forms; 27.7 Adding User-Defined Fields; 27.8 Publishing and Sharing Forms; 27.9 Using Forms Effectively; Chapter 28: Automating Common Tasks; 28.1 Understanding Automation Options; 28.2 Understanding Macros; 28.3 Using Macros; 28.4 Setting Macro Security; Part 6: Managing and Securing Outlook; Chapter 29: Managing Outlook Folders and Data; 29.1 Understanding Outlook Folders; 29.2 Working with the Folder List; 29.3 Using and Managing Folders; 29.4 Using Home Pages with Folders; 29.5 Using Multiple Personal Folders; 29.6 Managing Data; Chapter 30: Archiving, Backing Up, and Restoring Outlook Data; 30.1 Archiving Your Outlook Data; 30.2 Configuring Automatic Archiving; 30.3 Backing Up and Restoring Data; Chapter 31: Moving Data in and out of Outlook with Import/Export; 31.1 Exporting Data; 31.2 Importing Data; Chapter 32: Finding and Organizing Outlook Data; 32.1 Using Instant Search; 32.2 Searching for Contacts; 32.3 Using Advanced Find; 32.4 Organizing Data; 32.5 Organizing Your Outlook Items Effectively; Chapter 33: Security and Virus Protection; 33.1 Providing Virus Protection; 33.2 Protecting Against Viruses in Attachments; 33.3 Configuring Blocked Attachments; 33.4 Opening Blocked Attachments; 33.5 Protecting Against Office Macro Viruses; 33.6 Enabling Applications to Send Email with Outlook; 33.7 Tips for Securing Your System; Part 7: Collaboration; Chapter 34: Delegating Responsibilities to an Assistant; 34.1 Delegation Overview; 34.2 Assigning Delegates and Working as an Assistant; 34.3 Granting Access to Folders; 34.4 Sharing Folders with Invitations; Chapter 35: Sharing Calendars; 35.1 Sharing Your Calendar; 35.2 Managing Your Shared Calendar Information; 35.3 Using Calendar Groups and Schedule View; 35.4 Creating Your Own Free/Busy Server; Chapter 36: Integrating Outlook with Other Office Applications; 36.1 Using Contacts for a Mail Merge in Word; 36.2 Performing a Mail Merge from Outlook; 36.3 Exporting Contacts to Access; 36.4 Importing Contacts from Access; 36.5 Exporting Contacts to Excel; 36.6 Importing Contacts from Excel; 36.7 Exporting Tasks to Office Applications; 36.8 Using Notes in Other Applications; Chapter 37: Using Office Communicator and Outlook; 37.1 Overview of OCS and Office Communicator; 37.2 Configuring Office Communicator; 37.3 Using OCS and Office Communicator Features in Outlook; 37.4 Using Outlook Features from Office Communicator; 37.5 Using Conversation History; Chapter 38: Collaboration with Outlook and SharePoint; 38.1 Overview of SharePoint; 38.2 Setting Up Alerts; 38.3 Working with Shared Documents; 38.4 Working with Shared Contacts in Outlook; 38.5 Integrating Outlook and SharePoint Calendars; 38.6 Managing SharePoint List Connections in Outlook; 38.7 Configuring Alerts from Outlook; 38.8 Using Outlook to Work with SharePoint Libraries and Files; Part 8: Using Outlook with Exchange Server; Chapter 39: Configuring the Exchange Server Client; 39.1 Outlook as an Exchange Server Client; 39.2 Configuring General Properties; 39.3 Configuring Advanced Properties; 39.4 Configuring Security Properties; 39.5 Configuring Connection Properties; Chapter 40: Using Outlook with Exchange Server; 40.1 Sending Messages; 40.2 Recalling a Sent Message Before It Is Read; 40.3 Copying Global Addresses to Your Contacts Folder; 40.4 Voting in Outlook; Chapter 41: Working Offline and Remotely; 41.1 Offline vs. Remote; 41.2 Establishing a Remote LAN Connection; 41.3 Working Offline with Outlook 2010 and Exchange Server; Part 9: Mobility; Chapter 42: Accessing Your Outlook Items Through a Web Browser; 42.1 Overview of Outlook Web App; 42.2 Using Outlook Web App; Chapter 43: Making Outlook Mobile; 43.1 Why Mobility Is Important; 43.2 Overview of Mobility Features in Exchange Server; 43.3 Using Outlook Anywhere for Remote Access to Exchange Server; 43.4 Using Outlook Mobile Service Accounts; 43.5 Forwarding Alerts and Messages to Your Mobile Devices; 43.6 Setting Outlook Mobile Service Options; 43.7 Using a Mobile Signature;

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