MIS Cases: Decision Making with Application Software / Edition 3

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Designed to demonstrate how software can support managerial decision-making activities, this brief casebook features 24 cases covering a wide range of functional areas throughout the business, including finance/accounting, HR, production, and information systems. Many of the cases require students to prepare both written and oral presentations on their solutions.

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Product Details

  • ISBN-13: 9780132214384
  • Publisher: Prentice Hall
  • Publication date: 5/29/2006
  • Edition description: Older Edition
  • Edition number: 3
  • Pages: 400
  • Product dimensions: 8.50 (w) x 10.70 (h) x 0.90 (d)

Meet the Author

Dr. Lisa Miller is a professor of Information Systems and Operations Management for the College of Business Administration at the University of Central Oklahoma.  She is currently serving as the chairperson for the Information Systems and Operations Management Department.  She received her B.S. from Southeastern Oklahoma State University and her M.S. and Ed.D. from Oklahoma State University.  Dr. Miller has over 17 years of teaching experience in the information systems area, having taught courses in systems analysis and design, data communications, management information systems, management information technology, and end user computing systems.  She holds memberships in the Association of Computing Machinery, Institute of Electrical and Electronics Engineers, and Association for Information Systems.  She has served on the SWFAD (now called FBD) Board of Directors and held several officer positions for SWAS (now called ABIS), including President, Vice President, and Secretary/Treasurer.  Her awards include the University of Central Oklahoma‚Äôs CBA Distinguished Research Award and being named a 2003 Hauptman Fellow.  Dr. Miller also serves as a consultant in the information systems area.  Dr. Miller is the author of MIS Cases:  Decision Making with Application Software

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Table of Contents

Pt. I Spreadsheet
Case 1 Milligan's Backyard Storage Kits 1
Case 2 Piedmont Trailer Manufacturing Company 6
Case 3 Maxi's Grocery Mart 13
Case 4 Klein Technology Seminars 19
Case 5 Terrell & Terrell Property Management, Inc 31
Case 6 Mark's Collectibles, Inc 37
Case 7 Megan Davis Convention Center 42
Case 8 BJR Investments, Inc 47
Case 9 Madison's Department Store 54
Case 10 Baylee Byrd Playsets, Inc 60
Case 11 Edmund Grant Pharmaceutical Company 67
Case 12 Molly Mackenzie Boat Marina 74
Pt. II Database
Case 13 Koko's Canine Pet Club 84
Case 14 Susan's Special Sauces 94
Case 15 Granny Joan's Cookies 104
Case 16 Friends In Need 115
Case 17 Second Time Around Movies 124
Case 18 Tyrone's Arcade Games 134
Case 19 Keller Industries 144
Case 20 ABC Inc. Health Benefits 155
Case 21 Wright Brothers's Airport Shuttle Service 166
Case 22 Healthy Plant and Tree Nursery 175
Case 23 Franklin University : student scholarship management 184
Case 24 Letty's Costume Rentals 198
Pt. III Web page development
Case 25 Mountain View Dental Clinic 207
Case 26 Family Veterinary Pet Care Clinic 211
Pt. IV Tutorials
Spreadsheet tutorial 215
Database tutorial 248
Web page tutorial 288
Pt. V Glossaries
Spreadsheet glossary 320
Database glossary 350
Web page glossary 384
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MIS Cases: Decision Making with Application Software serves as a supplementary textbook for any business course where students are encouraged to use application software to solve managerial problems. MIS Cases: Decision Making with Application Software is especially useful for introductory management information systems, personal productivity, end user systems, and graduate, foundation-level management information systems courses. This casebook provides students with different case scenarios, emphasizes different software packages and their integration, emphasizes managerial problem solving, and provides varying levels of difficulty. By providing a variety of cases with different difficulty levels, the instructor can use this casebook as a leveling or teaching tool.

MIS Cases: Decision Making with Application Software contains numerous cases, reflecting human resource, production, accounting, financial, and marketing managerial decision-making situations. The cases present the student with managerial decision-making activities, ranging from basic problem-solving situations to more advanced problem-solving situations. The number and variety of cases enable the instructor to select the most appropriate cases for his class, as well as vary the cases between semesters.

This casebook contains nine database, nine spreadsheet and two Web page development cases. Several of the cases are integration cases. The integration cases require the students to apply their knowledge of more than one software package to solve a managerial problem. To prepare each case, the student will use spreadsheet, database; or Web page development software.Each case encourages the student to use his knowledge, creativity, and software skills to solve a realistic managerial problem.


MIS Cases: Decision Making with Application Software uses a standard format for each case. Each case has a difficulty rating, skills check, case background, case scenario, information specification, implementation concerns, test your design, and case deliverable sections. To facilitate the preparation of the database cases, the database case format also includes storage specification and input specification sections. Likewise, the spreadsheet and Web page development cases have a design specification section.

Each case is given a difficulty rating. The difficulty rating is intended to help the instructor determine the appropriateness of the case for his students. At the beginning of the case, one or more stars designate the difficulty rating. Cases with a one star rating are the easiest cases in the casebook, while cases with a five star rating are the more rigorous cases.

The skills check feature provides both the instructor and students with a list of the primary skills required to complete the case. The instructor may use the skills check list to determine the appropriateness of the case for his students and whether the case should be used as a leveling or a teaching tool. Students can use the skills check list to determine whether they need further study before attempting the case.

The case background section provides the instructor and student with a quick summary of the case. Again, this enables the instructor to determine the appropriateness of the case for his students. The case scenario section sets the stage for the application and decision-making activities, provides insights into how the case's main character will use the application and briefly identifies several of the case character's information requirements. The information specification section outlines additional information requirements for the case. The implementation concerns section provides final comments about the design and development of the application. This section also points out areas that may cause the student some concern and provides helpful hints about which tools or techniques the student can use to avoid potential trouble spots.

Once a student has developed the application, the test your design section requires the student to make modifications to his application. This section encourages the student to develop a flexible application that is adaptable to a manager's changing information needs. For instance, this section may require the student to generate a new query, add new records to a database, insert additional columns and formulas into a spreadsheet, or add additional content to a Web page.

The case deliverables section specifies what deliverables are to be submitted to the instructor. Each case requires the student to prepare both written and oral presentations for his case solution. This section also requires the student to provide working, electronic copies of his solution, hard copies, and results for the information requested by the case's character. The instructor, at his discretion, may require the student to submit one or all of the deliverables.

Support Material

An instructor's manual, student data files, and Web site are the primary support materials for this casebook. The instructor's manual contains teaching tips, additional comments about the cases, correlation guides, and suggested case solutions. The Web site provides online access to the instructor and student resources and contains updated cases and additional materials.

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