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Miscommunication / Edition 1
     

Miscommunication / Edition 1

by C . David Mortensen, Carter M. Ayres
 

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ISBN-10: 0803973756

ISBN-13: 9780803973756

Pub. Date: 02/05/1997

Publisher: SAGE Publications

This extensive study explores the impact of factors that enable or disable communication between people. Miscommunication reveals that successful communication is a collective and collaborative achievement of the highest order.

C David Mortensen presents a theoretical examination of the complex conditions that cause miscommunication, highlighting specific

Overview

This extensive study explores the impact of factors that enable or disable communication between people. Miscommunication reveals that successful communication is a collective and collaborative achievement of the highest order.

C David Mortensen presents a theoretical examination of the complex conditions that cause miscommunication, highlighting specific categories of implication, distortion, disruption and confusion. He then offers more refined definitions and practical applications of this theory. The text includes succinct and engaging case studies that enhance and fortify Mortensen's highly original contribution to the field of interpersonal communication.

Product Details

ISBN-13:
9780803973756
Publisher:
SAGE Publications
Publication date:
02/05/1997
Pages:
280
Product dimensions:
6.00(w) x 9.00(h) x (d)

Table of Contents

Implication
Distortion
Disruption
Confusion
Agreement/Disagreement
Understanding/Misunderstanding
Personal Transformation

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