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MM, Second Edition provides the core concepts and applications of contemporary marketing management. This concise, engaging, and accessible solution accommodates the diverse lifestyles of today's learners by providing a full suite of proven learning tools, including chapter-by-chapter study cards, interactive quizzes, multimedia resources, and more, all in a convenient package at a value-based price. Cengage Learning's Marketing Management CourseMate for MM 2e brings course concepts to life with interactive learning, study and exam preparation tools that support the printed textbook.
PART I: MARKETING STRATEGY. 1. Why is Marketing Management Important? 2. Segmentation. 3. Targeting. 4. Positioning. PART II: PRODUCT POSITIONING. 5. Goods and Services. 6. Brands. 7. "New and Improved": How Companies Introduce New Products, and Brand and Line Extensions. PART III: POSITIONING VIA PRICE, PLACE, PROMOTION. 8. Pricing. 9. Channels of Distribution and Business Marketing Networks and Logistics. 10. Advertising Messages and Marketing Communications. 11. Advertising Media and Integrated Marketing Communications. PART IV: POSITIONING: ASSESSMENT THROUGH THE CUSTOMER LENS. 12. Customer Satisfaction and Customer Relationships. 13. Marketing Research Tools. PART V: CAPSTONE. 14. Marketing Strategy. 15. Marketing Plans.