Monitoring Performance in the Public Sector: Future Directions from International Experience

Overview

A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important ...

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New Brunswick, New Jersey 1997 n/a N/a. 8vo. NF/VG+. black matte spine with red lettering and gray titles. front and rear DJ panel show light surface wear, general handling. ... HB spine is red cloth, with imprinted silver lettering. front and rear unmarked light red cloth also. tightly bound textblock, gently handled and appearance as new. 282 pp. ISBN # 1560002921. Read more Show Less

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Overview

A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important current reform efforts. Monitoring Performance in the Public Sector, now available in paperback, is based on experiences derived from comparative analysis in different countries. It explains why there is interest in perfor¡mance monitoring in a given setting, why it has failed or created uncertainties, and identifies criteria for improving its design and use.

One of the challenges this book offers is the need to consider dimensions of performance beyond the traditional ones of economy, efficiency, and effectiveness. With an increasingly diverse, interdependent, and uncertain public sector environment, for some stakeholders meeting objectives fixed some time ago may not be as important as the capacity to adapt to current and future change. In this vein, the contributors address a number of themes: the criti¡cal importance of organizational support for performance monitoring and making it consistent with the organizational culture, the need for active and effective leadership in defining criteria and implementing practical performance monitoring, the value of linking ongoing measurement with more than the traditional, strictly quantitative aspects of public sector performance.

As we gain experience with performance monitoring and its uses, such systems should become more cost effective over time. This book will be of deep interest to public managers, government officials, economists, and organization theorists, and useful in courses on public administration..

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Editorial Reviews

From the Publisher

“The latest in a series on evaluation from an international perspective, this book goes beyond description to draw lessons from cross-cultural comparisons… This well-written book avoids jargon and provides useful definitions (e.g., differences between performance monitoring, policy analysis, and program evaluation).”

—M. A. Saint-Germain, Choice

Booknews
Eleven contributions provide an overview of performance monitoring, discuss design and implementation, and compare performance monitoring internationally, in various policy areas<-->e.g. health care, police performance, and policy advice to government. They explain why interest in performance evaluation exists in a given setting and why it may have failed or created uncertainties, and they identify criteria for improving design and use. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9781560002925
  • Publisher: Transaction Publishers
  • Publication date: 1/1/1997
  • Pages: 293
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.90 (d)

Meet the Author

Joseph S. Wholey is professor of public administration in the School of Policy, Planning, and Development, University of Southern California.

John Mayne is currently audit principal in the Office of the Auditor General of Canada.

Eduardo Zapico-Goñi is deputy director of policy analysis at the Directorate of the Budget, Ministry of Finance, Spain, and associate professor of public management and budgeting in the Department of Politics and Public Administration, Universidad Autonoma de Madrid.

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Table of Contents

Foreword
1 Effective Performance Monitoring: A Necessary Condition for Public Sector Reform 3
2 Establishing Performance Monitoring: The Role of the Central Unit 33
3 Performance Monitoring for Budget Management: A New Role of the Budget Center 67
4 Public Sector Reform Strategy: A Giant Leap or a Small Step? 101
5 Performance-Monitoring Systems: A Basis for Decisions? 139
6 Accountability for Program Performance: A Key to Effective Performance Monitoring and Reporting 157
7 The Performance-Monitoring System in the Korean Government, With Special Reference to Health Care 177
8 A System for Monitoring and Control of Health Services: The Case of Mexico 195
9 Measuring Police Performance 219
10 Monitoring the Efficiency, Quality, and Effectiveness of Policy Advice to Government 237
11 Performance Monitoring: Implications for the Future 253
Contributors 277
Index 281
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