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Doody's Review ServiceReviewer: Christina Rose, PharmD (Temple University Hospital)
Description: Written for all healthcare professionals who interact with patients, this book describes in detail the difference between motivational interviewing with counselors/psychologists and healthcare professionals. It describes the potential issues/resistance healthcare professionals may encounter in discussing therapies with patients as well as questions or approaches to take with them. The authors discuss at length ways to develop a positive relationship with patients in order to maintain trust. Multiple scripted scenarios in each chapter give real-world examples of ways to approach patients.
Purpose: The purpose is to serve as a resource for healthcare professionals on motivational interviewing (MI). It gives practical examples and helpful ways to communicate more effectively with patients to ensure better patient understanding and success with their healthcare.
Audience: The book is clearly written for healthcare professionals and it can be used by nurses, physicians, pharmacists, physical therapists, etc. The authors are experts in communication and psychology and one is a pharmacy clinician and educator.
Features: The book discusses the importance of patient-centered care and explains how it differs from the practitioner-centered model, as well as that model's shortcomings. The authors stress the importance of developing a trusting relationship with patients as well as their theories about why patients choose different paths or make different health-related decisions. The book also provides a variety of strategies to approach patients with various reasons for resisting medical treatment. The book contains scenarios with scripted dialogue in each chapter with multiple versions of the same situation approached with a different MI method. The last two chapters are particularly useful, summarizing and helping apply all the concepts in the book to multiple scenarios with a thorough analysis of the conversation.
Assessment: This can serve as a useful reference and should be reviewed by any healthcare professional whose interactions with patients involve changing patient behavior or patients making decisions related to their healthcare.