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Moving Materials: Physical Delivery in Libraries [NOOK Book]

Overview

Picking, packing, delivering, and returning library materials can be very time consuming and expensive; yet, it is one of the most important and least understood functions within a library. Until now, little time has been spent studying, exploring, or writing about the physical delivery of library materials.

Moving Materials is the guide to...
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Moving Materials: Physical Delivery in Libraries

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Overview

Picking, packing, delivering, and returning library materials can be very time consuming and expensive; yet, it is one of the most important and least understood functions within a library. Until now, little time has been spent studying, exploring, or writing about the physical delivery of library materials.

Moving Materials is the guide to contemporary logistics management for libraries. Eleven experts in the field explore every aspect of this multi-million dollar function, so readers will learn

The impact of pricing on delivery services
Managing in-house delivery systems
The value of outsourcing physical delivery to a carrier service
Details about routing and materials management systems
New technologies and the impact of library 2.0 on physical delivery
The how-to's of home delivery

Moving Materials is a practical, useful handbook for library managers who want to save money and offer quality materials to their patrons.
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Product Details

  • ISBN-13: 9780838999332
  • Publisher: ALA Editions
  • Publication date: 1/1/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 208
  • File size: 444 KB

Meet the Author

Virginia A. Walter holds a BA in world literature, an MLIS from the University of California, Berkeley, and a PhD in public administration from the University of Southern California. Before joining the faculty in what is now the Information Studies Department at UCLA in 1990, she had worked for more than twenty years in public libraries, most recently as children’s services coordinator at Los Angeles Public Library. She retired in June 2008 with the rank of professor emerita. She is the author of two books for young people, nine monographs, and more than thirty-five articles in scholarly and professional journals.

Bruce Smith is the Delivery Services Coordinator for the South Central Library System (SCLS). Bruce has been employed by SCLS Delivery Services for 14 years, serving as the Operations Manager and Coordinator since 1996. SCLS is a regional public library system serving 52 member libraries in 7 counties with headquarters in Madison, WI. SCLS Delivery handles approximately 6 million shipped items sent by its member libraries. SCLS also serves as the primary statewide library delivery service for the Wisconsin Libraries' Delivery Network. SCLS provides transport for more than 750,000 ILL items sent by the more than 700 libraries connected to the statewide network. SCLS operates it own delivery service at a centralized sorting facility using a fleet of 24 vehicles that make more than 50,000 annual stops and travel more than 750,000 yearly miles. Bruce has six previous years of experience in the transportation business in the areas of building supply, grocery and expedited package delivery.

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Table of Contents

Preface

I. The Current Landscape of Physical Delivery

1. Delivery: The Forgotten Function

Valerie Horton

2. Factors Influencing Delivery Options

Valerie Horton and Brenda Bailey-Hainer

3. Physical Delivery Ser­vice Orga­nization

Bruce Smith

II. Library Delivery Service Models

4. Creating an In-House Delivery System

Bruce Smith

5. Outsourcing Delivery Ser­vices

Valerie Horton and Greg Pronevitz

6. Contractual Vendor Relations

David Millikin and Brenda Bailey-Hainer

III. Managing Physical Delivery Services

7. Routing and Materials Management Systems

Bruce Smith and Valerie Horton

8. Growth Management Solutions

Valerie Horton, Ivan Gaetz, and Bruce Smith

9. Managing Participating Libraries’ Relationships

Valerie Horton

10. Managing the Delivery Ser­vice

Valerie Horton, Lisa Priebe, and Melissa Stockton

IV. The Future of Physical Delivery

11. Home Delivery

Lori Ayre and Jim Myers

12. Connecting Courier Ser­vices

Valerie Horton

Glossary

Bibliography

List of Contributors

Index
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